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Working Wardrobes for A New Start

 1851 Kettering Street
 Irvine, CA 92614
[P] (714) 210-2460
[F] (714) 434-2870
www.workingwardrobes.org
[email protected]
Arnie Lynn Bengo
FOUNDED: 1990
INCORPORATED: 1995
 Printable 1 Page Summary
 Printable Profile
Organization DBA Working Wardrobes
Former Names --
Organization received a competitive grant from the community foundation in the past five years Yes
Employer Identification Number 33-0669145 00000

Summary


Mission StatementMORE »

At Working Wardrobes we do everything in our power to help men, women, young adults and veterans overcome difficult challenges, so they can achieve the dignity of work.

Our clients become workforce ready by participating in career training, job placement assistance, and wardrobe services in an environment of dignity and respect. We provide a comprehensive and integrated range of workforce readiness and career development services including job training, job placement and retention assistance, and wardrobe services.

Our guiding philosophy is a belief that people are more powerful than the barriers they face and that all clients share a common desire to achieve success. By finding and maintaining employment, clients develop a sense of personal responsibility and self-esteem, helping them to become productive members of society.

All of Working Wardrobes services are designed to assist vulnerable and at-risk populations find employment, become self-sufficient, and establish safe and productive lives. The greatest measurement of success is hearing a client say, "I got the job!" Working Wardrobes VetNet program addresses the high rate of unemployment and employability barriers faced by military veterans by providing them with support and resources to identify and maintain employment – with the ultimate goal of self-sufficiency – through a comprehensive “wrap-around” range of services including skills assessments, workforce preparation, job training, placement assistance, and wardrobing.

Mission Statement

At Working Wardrobes we do everything in our power to help men, women, young adults and veterans overcome difficult challenges, so they can achieve the dignity of work.

Our clients become workforce ready by participating in career training, job placement assistance, and wardrobe services in an environment of dignity and respect. We provide a comprehensive and integrated range of workforce readiness and career development services including job training, job placement and retention assistance, and wardrobe services.

Our guiding philosophy is a belief that people are more powerful than the barriers they face and that all clients share a common desire to achieve success. By finding and maintaining employment, clients develop a sense of personal responsibility and self-esteem, helping them to become productive members of society.

All of Working Wardrobes services are designed to assist vulnerable and at-risk populations find employment, become self-sufficient, and establish safe and productive lives. The greatest measurement of success is hearing a client say, "I got the job!" Working Wardrobes VetNet program addresses the high rate of unemployment and employability barriers faced by military veterans by providing them with support and resources to identify and maintain employment – with the ultimate goal of self-sufficiency – through a comprehensive “wrap-around” range of services including skills assessments, workforce preparation, job training, placement assistance, and wardrobing.


FinancialsMORE »

Fiscal Year 2015
Projected Expenses $3,624,471.00
Projected Revenue $3,717,000.00

ProgramsMORE »

  • Career Success Institute
  • VetNet-a safety net for veterans

Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Overview


Mission Statement

At Working Wardrobes we do everything in our power to help men, women, young adults and veterans overcome difficult challenges, so they can achieve the dignity of work.

Our clients become workforce ready by participating in career training, job placement assistance, and wardrobe services in an environment of dignity and respect. We provide a comprehensive and integrated range of workforce readiness and career development services including job training, job placement and retention assistance, and wardrobe services.

Our guiding philosophy is a belief that people are more powerful than the barriers they face and that all clients share a common desire to achieve success. By finding and maintaining employment, clients develop a sense of personal responsibility and self-esteem, helping them to become productive members of society.

All of Working Wardrobes services are designed to assist vulnerable and at-risk populations find employment, become self-sufficient, and establish safe and productive lives. The greatest measurement of success is hearing a client say, "I got the job!" Working Wardrobes VetNet program addresses the high rate of unemployment and employability barriers faced by military veterans by providing them with support and resources to identify and maintain employment – with the ultimate goal of self-sufficiency – through a comprehensive “wrap-around” range of services including skills assessments, workforce preparation, job training, placement assistance, and wardrobing.


Background Statement

In 1990, Jerri Rosen and a group of friends began by hosting a single "Day of Self Esteem" in which we provided career-appropriate clothing, grooming services, and motivational speaking to 67 women recovering from domestic violence.

What was to be a one-time occurrence was so valuable for the recipients and so rewarding for the volunteers that it became an annual event. We expanded our services to year-round assistance with wardrobing services, job search and life skills workshops, and customer service training.

Between 1998 and 2001, Working Wardrobes began offering the same programs for men and emancipating teens. To date we have provided services to over 85,000 at-risk individuals trying to turn their lives around. The past five years have seen a dramatic expansion of our programs into a comprehensive Career Success Network that provides integrated services to fully support at-risk men, women and young adults seeking employment.

We prepare our clients for a job search and self-sufficiency by making sure they are equipped with self-knowledge about their skills and how to market them, knowledge of the job market, and exposure to appropriate technology. We also arm them with the essential elements of appropriate clothing and grooming services to make a good impression in a competitive job market and the self-confidence to pursue their goals. We are seeking new, innovative ways to effectively deliver services and increase our outreach and impact.


Impact Statement

A job is dignity, a job is hope and if you do not have hope, what do you really have? Working Wardrobes’ clients can work and want to work; all they need is a chance. In 2015, we helped a record number of clients at 5,024 and earned a record number in revenue at $3,340,349.00. We will not stop here. In July of 2012 after working with veterans for the past seven years we launched a veterans program, VetNet a safety net for vets. Other goals include expanding service levels for core programs to serve approximately 20% more clients. Continue to improve on our services for veterans. Develop a transitional housing program to provide a wider range of support services that will aid clients’ efforts to achieve employment and self-sufficiency. Strengthen fund development activities to ensure the sustainability of Working Wardrobes and expand our service levels through increased social enterprise efforts, cultivation of major donors, corporate partners, and additional corporate and foundation grants. Income is essential to meeting basic needs AND to moving beyond these necessities to a life of genuine choice and freedom including a decent education; security in illness and old age; and a say in the decisions that affect one’s life. We are committed to providing every service possible for our clients to help them move into a life of security and self-sufficiency.


Needs Statement

Working Wardrobes’ clients have suffered from addiction, the pain of incarceration and the humility of welfare. How debilitating is the problem? The US spends more than one trillion dollars on welfare, a cost that has soared 32 percent in the past four years. It costs tens of thousands of dollars to incarcerate a person for just one year. The Working Wardrobes’ formula? Just $1,000 puts a client on the road to success. More than 3,500 generous volunteers, plus incredible corporate partners, contribute 25,000+ hours and amazing financial support to tackle the challenges of returning our clients to a life with purpose. How can we do more? We need more companies and individuals in the community to raise money, host clothing drives, volunteer at our events and advocate on our behalf of the dignity of work. With your help we can reach the end result to enlarge the circle of opportunity and hope to families and our community.


CEO Statement

Nearly 150,000 people are out of work in Orange County; one of the highest rates of unemployment in CA.  Can you imagine yourself in that number? 
Can you imagine how much more difficult it would be to find a job if you have a felony on your record; if you’ve been out of the workforce because of a life crisis or if you’ve been on welfare?

Working Wardrobes helps people in crises get JOBS.  The most important need we have in our society today and we serve thousands of people each year.  We want our clients to be successful in their interviews and find work they love to do.  With our career success tools, the clients gain confidence on the inside; with a great looking outfit, their self-esteem is boosted on the outside!

We believe there is great dignity in work and we want to partner with more companies and individuals who can open doors for our serious job seekers.  Love to have you learn more about what we do by taking a tour of our Center.  Let’s set a convenient time for you . . . . .


Board Chair Statement

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Other Ways to Donate/Volunteer

Please support us by shopping at our retail shops. Working Wardrobes has The Hanger Resale Boutique stores in Tustin and Laguna Niguel and two outlet stores in Laguna Hills and Garden Grove and two thrift stores in Costa Mesa and Anaheim. Working Wardrobes accepts cash, check and credit card donations by mail, phone or through our pay pal account on our website. We also accept in-kind donations such as paper goods and office supplies, professional facilitators and trainers, and brand new clothing and accessories in bulk. On-going Volunteer opportunities are available including special events. More information can be found on our website or at this link. http://www.volunteermatch.org/search/?l=92626&k=working+wardrobes

Geographic Area Served

In a specific U.S. city, cities, state(s) and/or region.
North Orange County
South Orange County
West Orange County
Central Orange County
Working Wardrobes serves Cal Works recipients, local One-Stop Center participants, clients of social service agencies, and adults in 60 shelters/programs in Orange County, Los Angeles and the Inland Empire including residents of safe shelters, emancipated and at risk youth and substance abuse treatment centers.

Organization Categories

  1. Human Services - Financial Counseling
  2. Employment - Employment Preparation & Procurement
  3. Public & Societal Benefit - Military/Veterans' Organizations

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Programs


Career Success Institute

Our Career Success Institute is staffed by professional training and human resource volunteers. The workshops focus on increasing participants' self-confidence, teaches decision-making skills, teaches resume and interview skills, presentation skills, and tips on how to be a successful employee. All workshops are held on site.

Women's and Men's Career Success Graduation events are our signature events. The Career Success Graduation follows the workshop series. Our graduates attend a motivational seminar and a presentation skills workshop before being assigned a "Personal Shopper" team to select 2 quality outfits fit for their career goals. Along with the clothing, our clients receive personal grooming services including haircuts, nail care and accessories. A Career Fair where the clients, looking their best and feeling great, can interact with prospective local employers often ready to hire on the spot. The day concludes with a finale fashion show. Graduates are selected to model their new looks in front of staff, volunteers and their peers. 

Budget  $641,000.00
Category  Human Services, General/Other Services for Specific Populations
Population Served At-Risk Populations Unemployed, Underemployed, Dislocated Adults
Program Short-Term Success  By the end of the six week program all clients will have a better sense of self, critical and marketable skills, opportunities to gain employment, and achieve tools necessary to gain self-sufficiency.
Program Long-Term Success  Our greatest measurement of success is hearing clients say "I got the job". 
Program Success Monitored By  Pre and post qualitative and quantitative surveys are distributed to all participants requesting their feedback. After each event staff discusses success and areas for improvement and creates a list of changes to implement for the following year. 
Examples of Program Success  Carmen was a young college student studying fashion design. After leaving an abusive relationship and a substance abuse past Carmen was referred to Working Wardrobes Career Success Workshop Series.Carmen showed up weekly and was very engaged. Following this, she attended our Women's Career Success Graduation, where she received professional attire, a new haircut, makeup application, massage, and attended motivational speakers and a Career Fair. At the Career Fair, she met with a representative from Nordstrom and it was here that her passion was re-ignited. Her first step was to participate in our Customer Service Training Program. After graduating we received a phone call from a long time volunteer who happened to be a hiring manager at Nordstroms! After a great interview utilizing all the skills she learned Carmen went from seasonal help to full-time successful salesperson. Carmen is an amazing woman and we couldn't be happier for her!

VetNet-a safety net for veterans

Working Wardrobes has been serving Veterans for the past eight years, in 2011 we expanded our scope of services for veterans by creating VetNet, a safety net for veterans. From outreach to enrollment and through job training, placement and follow-up, our program uses an integrated case management approach to directly link clients to supportive services available through partnerships.
Budget  $366,000.00
Category  Human Services, General/Other Case Management
Population Served Unemployed, Underemployed, Dislocated
Program Short-Term Success  Our short term goals are to continue to assist veterans with employment and job training skills. 
Program Long-Term Success  Working Wardrobes will continue to serve veterans as long as their is a need to help recently returning and homeless veterans. 
Program Success Monitored By  This program's success is monitored by hearing our clients say "I got the job!" We also monitor success through metrics including IEP or individual employment plans, one on one case management, job training, employment assistance, housing, and professional wardrobing.
Examples of Program Success 

Javier is a decorated combat veteran who served 4 years in the United States Marine Corps.  Javier was enrolled in VetNet during the month of March 2013 and was a referral to us from one of our previously enrolled clients.   He attended our H2H event on April 12th and he interviewed with Mark Aguilar the owner of SuperMex that same day.  Javier begins his new journey with SuperMex on April 18th as a shift supervisor at $16 per hour.  He thanks everyone within the organization from making his dreams a reality.   


Management


CEO/Executive Director Jerri Rosen
CEO Term Start May 1995
CEO Email [email protected]
CEO Experience
In 1990 Jerri Rosen was President of J.L. Rosen & Company, blending 25+ years of marketing communications experience in developing results-oriented planned giving and development programs for nonprofit organizations.
At the same time that she started her own ad agency, Jerri and five friends found themselves disturbed by the growing statistics of domestic violence. The group set out on a mission to help. With the intention of hosting a onetime only event, they held the first ever “Day of Self-EsteemTM,” which served 67 women from six shelters. The event became the launching pad for Working Wardrobes. In 1995 the organization received official nonprofit status and in 2000 Jerri was hired on as the Executive Director.
In a nod to Jerri’s entrepreneurial spirit, Working Wardrobes operates many successful social enterprises (including three upscale resale boutiques, a Vintage & Thrift Shop, and a Career Center), which today account for more than 65% of the organization’s budget.
For her ongoing dedication to the community, Jerri has been recognized by civic leaders, government and organizations at the national, state, and community levels. The host of the award-winning cable TV show about Working Wardrobes, Jerri continues to leverage her expertise in advertising, sales and marketing, and public relations. She is an effective and entertaining presenter and she speaks with many corporate and community groups in her ongoing effort to bring additional awareness of the Working Wardrobes mission to even more people.

 

 

Former CEOs and Terms

Name Start End
-- -- --

Senior Staff

Name Title Experience/Biography
Megan Harless Vice President, Business Development --
Paki Mulivanu Controller --
Mary Ann Profeta Director of Career Development --

Awards

Award Awarding Organization Year
Crystal Vision Award Boeing Employees Community Fund 2012
Remarkable Woman and Hope Award National Association of Women Business Owners 2012
Outstanding Founder Award National Philanthropy Day 2010
Orange County Charity of the Year OC Weekly 2009
Making a Difference for Women Award Soroptimist International of Huntington Beach 2008
First Pioneer Award Social Enterprise Academy 2007
Businesswoman of the Year National Hispanic Business Woman's Association 2006
Outstanding Community Partner National Charity League, Saddleback Chapter 2006
10 Women Making an Impact Award OC Metro Magazine 2005
Volunteer Service Award President's 2005
Tribute to Leaders Award Women in Technology International 2004
Woman of Achievement Soroptomist International of Newport Harbor 2004
Breaking the Glass Ceiling Award Women in Business Alliance 2003
Honoree for Health and Wellness YWCA North Orange County 2003
Color of Success Award Community College Cooperative Agencies Resources for Education 2002
Crystal Vision Award Boeing Employees Community Fund 2000
Community Partner Award Irvine Valley College Foundation 1999
Silver Anchor Award Newport Harbor Chamber of Commerce 1999
Vision in Philanthropy Bank of America 1998
Advocate of the Year SBA Women in Business 1997
Dove Award Human Options 1997
Golden Nike Award Saddleback Business & Professional Women 1997
Volunteer of Distinction Award Times Orange County 1996
"Hottest 25 People in Orange County" OC Metro 1995
Outstanding Trainer Award AWED 1994
Woman of Distinction-Human Rights and Status of Women Soroptimist International of Irvine 1992

Affiliations

Affiliation Year
-- --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --

Collaborations

Action Alliance, American Career College, American Family Housing, Canyon Acres Family Services, Cedar House, Children’s Hospital Los Angeles – Project NATEEN, Cerritos Community College, Clare Foundation, Community College CARE Programs, Community Service Providers, Inc. YOW, Department of Education, Department of Rehabilitation, Division of Juvenile Justice, Exodus House, Families Forward, Goodwill of Orange County, H.I.S. House, Human Options, Illumination Foundation, Jewish Family Services of Orange County, Laura’s House, Little House, Long Beach Drug Court, Mariposa, Mercy House, New Directions, Inc., Olive Crest, Opportunity Knocks, Orange County Community Housing Corps, Orange County Conservation Corps, Orange County Interfaith Shelter, Orange County One Stop Centers, Orange County Rescue Mission, Orange County Workforce Investment Board, Orangewood Children’s Foundation, Probation Community Action Association (PCAA), Phoenix House of Orange County, Providence Community Services – Project Renew, Providence Community Services – STAY Process, Rescare, Salvation Army, Santa Ana College, Simon Family Foundation, SHAWL House, Social Services/Welfare to Work Programs, Soroptimist of Long Beach, Southeast Los Angeles Workforce Investment Board (SELACO WIB), Taller San Jose, U.S. Vets, Veteran Affairs- Long Beach, Volunteers of America Los Angeles, Weingart Center, Women’s Sage, Women’s Transitional Living Center, Working Alternatives

Staff Information

Number of Full Time Staff 38
Number of Part Time Staff 2
Number of Volunteers 4,003
Number of Contract Staff 0
Staff Retention Rate % 93%
Staff Professional Development Yes

Staff Demographics

Ethnicity African American/Black: 1
Asian American/Pacific Islander: 4
Caucasian: 21
Hispanic/Latino: 17
Native American/American Indian: 1
Other: 0
Other (if specified): 0
Gender Female: 28
Male: 10
Not Specified --

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? No
Years Strategic Plan Considers N/A
Management Succession Plan Under Development
Organization Policies And Procedures Yes
Business Continuity of Operations Plan Yes

Risk Management Provisions

Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes

Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency N/A Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually

Government Licenses

--

CEO Comments

--

Foundation Comments

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Governance


Board Chair Derek Benson
Board Chair Company Affiliation Union Bank
Board Chair Term Jan 2016 - Dec 2018
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
DD Baker Baker Strategic Consulting Voting
Derek Benson Union Bank Voting
Matt Clark PIMCO Voting
Anna Conrekas US Bank Voting
Mandi Dossin DGWB Voting
Michael Ferrera Michael Ferrera Custom Clothing Voting
Justin Frame Morgan Stanley Voting
Michael Gould Waxie Sanitary Supply Voting
Harry Humphries GSGI,Inc. Voting
Bob Hurley VetNet Business Advisor Voting
Dianne Ippolito The Capital Group Companies Voting
Stephen Kelley Health Essentials,LLC Voting
Michelle Koontz Flour Voting
Jean Latu Ingenio Solutions Voting
Chris Lord Bridge Builder Coaching Voting
Mary McCathy Wells Fargo Voting
Emily Reynolds ADP Voting
Jerri Rosen Working Wardrobes Voting
Kim Shepherd Decision Toolbox Voting
Carrie Swanson The Boeing Company Voting
Sue Anne Tran Autobytel Inc. Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Additional Board Members and Affiliations

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 1
Asian American/Pacific Islander: 1
Caucasian: 16
Hispanic/Latino: 1
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 11
Male: 7
Not Specified 0

Board Information

Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 90%
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Board Orientation Yes

CEO Comments

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Foundation Comments

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Standing Committees

  • Advisory Board / Advisory Council
  • Board Development / Board Orientation
  • Communications / Promotion / Publicity / Public Relations
  • Community Outreach / Community Relations
  • Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
  • Executive
  • Special Events (Golf Tournament, Walk / Run, Silent Auction, Dinner / Gala)

Financials


Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2016 2015 2014
Total Revenue $4,002,509 $4,402,061 $4,276,963
Total Expenses $3,743,720 $4,564,062 $3,716,876

Prior Three Years Revenue Sources

Revenue By Revenue Source
Fiscal Year 2016 2015 2014
Foundation and
Corporation Contributions
$1,956,488 $2,518,270 $2,376,705
Government Contributions $292,488 $290,784 $304,664
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified $292,488 $290,784 $304,664
Individual Contributions -- -- --
Indirect Public Support -- $0 $0
Earned Revenue $1,500,811 $468,739 $333,933
Investment Income, Net of Losses $483 $107 $17
Membership Dues -- $0 $0
Special Events $251,796 $168,457 $219,224
Revenue In-Kind -- $1,595,205 $1,311,096
Other $343 $919,271 $1,019,111

Prior Three Years Expense Allocations

Expense By Type
Fiscal Year 2016 2015 2014
Program Expense $3,041,975 $4,103,147 $3,200,083
Administration Expense $492,452 $336,696 $335,675
Fundraising Expense $209,293 $124,219 $181,118
Payments to Affiliates -- $0 $0
Total Revenue/Total Expenses 1.07 0.96 1.15
Program Expense/Total Expenses 81% 90% 86%
Fundraising Expense/Contributed Revenue 8% 4% 6%

Prior Three Years Assets and Liabilities

Assets and Liabilities
Fiscal Year 2016 2015 2014
Total Assets $1,621,299 $1,233,726 $1,322,130
Current Assets $1,423,164 $299,428 $388,169
Long-Term Liabilities $175,030 $140,741 $46,676
Current Liabilities $244,016 $149,521 $169,989
Total Net Assets $1,202,253 $943,464 $1,105,465

Short Term Solvency

Fiscal Year 2016 2015 2014
Current Ratio: Current Assets/Current Liabilities 5.83 2.00 2.28

Long Term Solvency

Fiscal Year 2016 2015 2014
Long-term Liabilities/Total Assets 11% 11% 4%
Endowment Value --
Spending Policy --
Percentage(If selected) --
Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? --

CEO Comments

--

Foundation Comments

Summary financial data is per the audited financial statements and form 990s as well as consultation with the organization. 

Documents


Other Documents

No Other Documents currently available.