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Family Support Network

 1894 N. Main St.
 orange, CA 92865
[P] (714) 447-3301 x 201
[F] (714) 447-3302
www.fsn-oc.org
[email protected]
Pamela Austin
FOUNDED: --
INCORPORATED: 1987
 Printable 1 Page Summary
 Printable Profile
Organization DBA --
Former Names --
Organization received a competitive grant from the community foundation in the past five years Yes
Employer Identification Number 33-0248195 00000

Summary


Mission StatementMORE »

Family Support Network provides services and resources that help children with special needs and their families reach their full potential.

Mission Statement

Family Support Network provides services and resources that help children with special needs and their families reach their full potential.

FinancialsMORE »

Fiscal Year 2018
Projected Expenses $795,000.00
Projected Revenue $805,000.00

ProgramsMORE »

  • Developmental Screening Program
  • Emergency Needs Program
  • Parent-to-Parent Outreach
  • Wraparound
  • Parent Mentor Services

Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Overview


Mission Statement

Family Support Network provides services and resources that help children with special needs and their families reach their full potential.

Background Statement

Family Support Network was organized in 1985 to establish support groups for parents.  Today, FSN continues to meet community needs through support, education, and advocacy.  FSN is supported by parents and professionals committed to providing assistance to families with children having special needs, and to families who have suffered the loss of a child.

Impact Statement

From January to December 2016, FSN has assisted 7,936 individuals by providing the following services:

  • Screened 945 children for health issues (including hearing, vision, and obesity), cognitive and developmental delays, and mental health/behavioral concerns.
  • Screened 101 mothers for postpartum depression.
  • Helped 4,013 individuals with emergency needs items.
  • Assisted 234 individuals involved with Orange County social services agency in reuniting with their children.
  • Helped 1,886 individuals through our Parent-to-Parent Outreach Program.
  • Provided 60 parent partners to work with Orange County Wraparound Program.
  • Linked 477 families and professionals with community resources.
  • Served 220 children with special needs and their family members at Camp TLC.

Needs Statement

All FSN programs are provided free-of-charge.  Philanthropic donations and contracts from private foundations, corporations, government entities, local organizations and individuals fund 100% of FSN's programs.  Most importantly, 91% of all dollars received are allocated to programs, compared to 67% for the average not-for-profit organization.  With the generous support of community partners, FSN can continue these highly successful programs, allowing more families that need help to remain independent and productive members of our community.

CEO Statement

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Board Chair Statement

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Other Ways to Donate/Volunteer

Please make donation checks payable to: Family Support Network 1894 N. Main St. Orange, CA 92865.  We also accept donations through PayPal. Visit www.fsn-oc.org for details.,

Geographic Area Served

North Orange County
Central Orange County
West Orange County
South Orange County
Family Support Network serves families who have children with special needs residing in Orange County, California.  The vast majority of these families are economically disadvantaged.

Organization Categories

  1. Human Services - Children's and Youth Services
  2. Human Services - Family Services
  3. -

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Programs


Developmental Screening Program

For children 0-5, early intervention therapists provide community based screenings covering the following areas: gross and fine motor skills, speech, hearing, vision, dental, behavior and emotional issues, and other health concerns.  Each screener will document any concerns and note whether or not a referral is needed to another agency for evaluation.
Budget  $330,000.00
Category  Human Services, General/Other Children & Youth Services
Population Served Infants to Preschool (under age 5) Poor,Economically Disadvantaged,Indigent Families
Program Short-Term Success 
In 2012, FSN referred 826 children from underserved communities for services from local county agencies and screened 1,322 children for health issues (including hearing, vision, and obesity), cognitive and developmental delays, and mental health/behavioral concerns. During the first quarter of 2013, FSN has screened 309 children and referred 243 children for additional services.
Program Long-Term Success 

By attending a Developmental Screening, children age 0-5 gain access to the services they need to be healthy and ready for school.

Program Success Monitored By  Quarterly reports including milestone reports required by our grantee the Children and Families Commission of Orange County.
Examples of Program Success 
A three-year-old child came to a developmental screening at the Family Support Network.  She was so obese she could not crawl, walk, or roll over.  Grandma carried the child in her arms.  Because of the delays in her gross motor skills, she was not able to explore the environment and was not talking or communicating in any way.  The screening made a dramatic difference in the child's life.  The family received referrals to assist with nutritional counseling.  The child's pediatrician was notified and assisted the family.  A school district referral was made to connect the child with early intervention services.  This child is now thriving.  The parents needed education and support, which they received in abundance.  

Emergency Needs Program

FSN provides basic needs items, such as diapers, food, clothing, baby formula, and cribs to families having children with a special need. Thanks to strong community partnerships with Costco,Walmart, Vans Shoes, the Assistance League of Fullerton, local churches and the United States Post Office, FSN receives 1,000s of donated items every month.  
Budget  $11,000.00
Category  Human Services, General/Other Personal Goods & Services
Population Served People/Families with of People with Disabilities Children and Youth (0 - 19 years) Poor,Economically Disadvantaged,Indigent
Program Short-Term Success  FSN has identified 2 new community supporters, Vans Shoes and Walmart. FSN now receives donated clothing and shoes from 3 local Vans stores. Walmart has also stepped up with donations from their Fullerton location.  
Program Long-Term Success  Over the years, FSN's emergency needs program has helped 10s of thousands of families who have children with special needs. Families who benefit from the emergency needs program must be referred by a professional working with the family (social workers, public health nurses, etc.). This program has grown quite a bit as new donors are identified and word spreads in the human services community. This program has had a great deal of success averaging over 4,000 individuals and families served each of the past 5 years
Program Success Monitored By  Program successes are measured by the number of families served. Our resource specialists maintain a database of all those families served and the items donated to famlies.
Examples of Program Success  --

Parent-to-Parent Outreach

This outreach program provides emotional support, information, and resources to parents of a child born “at risk” for a developmental or cognitive delay or having a serious medical condition.  Peer parents are available 24 hours a day to meet the needs of these families.
Budget  $53,265.00
Category  Human Services, General/Other Children & Youth Services
Population Served People/Families with of People with Disabilities Families Infants to Preschool (under age 5)
Program Short-Term Success 

 In 2012 FSN's Parent Mentors helped 648 individuals through the Parent-to-Parent Outreach Program.

Program Long-Term Success 

Parents receive the support they need to maximize their child's potential.

Program Success Monitored By 

In addition to the number of parents served, FSN monitors each parent's change of attitude and behavior.

Examples of Program Success 

The greatest indicator of the Parent-to-Parent Outreach program's success can be found in those families who have received mentoring from the birth of their child through adulthood. Besides the initial difficulty of dealing with a child’s special needs diagnosis, the coordination and collaboration of services is the most daunting aspect of caring for their child. FSN wants these parents to know they are not alone in their fear and frustration. FSN is proud of the mentors' success in this area. It is most rewarding when parents thank their mentors for assisting them and for helping them feel as if they are part of a vibrant community.  


Wraparound

As an Orange County Wraparound partner agency,  FSN recruits, trains, and supports parent partners providing emotional support and information to families participating in Wraparound through the Orange County Social Services Agency.  Wraparound provides individualized, comprehensive, community-based services to help children who are at risk of out-of-home placement. 
 
FSN also performs data collection.  Wraparound is an evidence based program serving at risk youth and their families. Data collection is an essential function as it demonstrates program effectiveness.
 
In addition, FSN's Executive Director is a member of the Orange County Wraparound Review and Intake Team helping determine which Wraparound referrals the county will accept.
Budget  $165,000.00
Category  Human Services, General/Other Family Preservation
Population Served Children and Youth (0 - 19 years) Families
Program Short-Term Success 
During fiscal year 2011-12, 401 families were referred to Wraparound. The program uses Ten Wraparound Principles to engage at-risk youth and their families in customized community-based services geared toward reducing the likelihood of residential placement. If youth have been placed away from their caregivers, services focus on supporting them and working toward placement in less-restrictive environments, including transition back to their homes.  Since inception, Orange County has significantly reduced the number of children placed in group homes.
Program Long-Term Success  Increase the number of children staying at home by connecting children and their families to community services and resources.
Program Success Monitored By 
Quality assurance is monitored by Orange County Social Services Agency.
Examples of Program Success 
The essence of Wraparound is the focus on family strengths, and family voice and choice. It is through the understanding and application of these unique qualities of our Wraparound families, that we can effectively address needs in a collaborative and sustainable fashion. Each Wraparound family is engaged with an applied understanding and appreciation of that family’s uniqueness.
-Scott Van Camp, Phoenix House Orange County

Parent Mentor Services

Direct support is provided to parents in the Juvenile Dependency Court system to assist them in reuniting with their children.  Parent mentors use personal experience to encourage these parents and give them hope.  The parent mentors help parents engage in services and classes to overcome their personal issues which brought them into the system.
Budget  $173,918.00
Category  Human Services, General/Other Family Preservation
Population Served Families Alcohol, Drug, Substance Abusers Children and Youth (0 - 19 years)
Program Short-Term Success 
During 2012, FSN assisted 150 individuals involved with Orange County Social Services Agency in reuniting with their children.
Program Long-Term Success  Parents reunifying with their children.
Program Success Monitored By  Satisfaction surveys and quarterly reports to Orange County Social Services Agency.
Examples of Program Success 
We've had parents enter the program in complete denial, unwilling to admit that they are part of the problem make a complete U-turn.  They end up leading 12-step meetings and fully participating in treatment efforts.
-Lisa Workman, Parent Mentor FSN

Management


CEO/Executive Director Pamela D Austin
CEO Term Start Mar 2018
CEO Email [email protected]
CEO Experience --

Former CEOs and Terms

Name Start End
Mrs. Linda Smith Jan 1992 Apr 2018

Senior Staff

Name Title Experience/Biography
Pamela Austin CEO --

Awards

Award Awarding Organization Year
Circle of Care Award CalOptima 2012
Spotlight Awards - Lifetime Achievement - Linda Smith Regional Center of Orange County 2012
Community Development Screening Project - Recognition of Outstanding Achievement / Peter A Hartman Award Nominee Children & Families Commission of Orange County 2006
Community Development Screening Project - Recognition of Outstanding Achievement / Peter A Hartman Award Nominee Children & Families Commission of Orange County 2005
Community Service Award - Category Winner Disneyland Resorts 2004
Community Service Award Disneyland Resorts 2002
Season of Caring Orange County Register 2001
Editor's Award Orange County Register 1998

Affiliations

Affiliation Year
-- --

External Assessments and Accreditations

External Assessment or Accreditation Year
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Collaborations

Among FSN's collaborative partners are:
 
  • Blind Children’s Learning Center
  • Casey Family Programs
  • Change A Life Foundation
  • Children and Families Commission of Orange County
  • Healthy Smiles for Kids of Orange County
  • Help Me Grow
  • Intervention Center for Early Childhood
  • Providence Speech and Hearing Center
  • Regional Center of Orange County
  • Social Services Agency 
  • South Coast Therapy
  • VNA Home Health Systems  
  • Western Youth Services

 

 

Staff Information

Number of Full Time Staff 13
Number of Part Time Staff 3
Number of Volunteers 120
Number of Contract Staff 16
Staff Retention Rate % 100%
Staff Professional Development Yes

Staff Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 1
Caucasian: 2
Hispanic/Latino: 13
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 13
Male: 3
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Under Development
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 3
Management Succession Plan Under Development
Organization Policies And Procedures Yes
Business Continuity of Operations Plan Yes

Risk Management Provisions

Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes

Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually

Government Licenses

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CEO Comments

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Foundation Comments

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Governance


Board Chair Caroline Pohl
Board Chair Company Affiliation --
Board Chair Term -
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Melody Amaral The Carolyn E. Wylie Center for Children, Youth, and Families Voting
Anthony Aurigemma Director of Mobile First Protect Sales, IBM Voting
Naomi Castillo Financial Statement Services Voting
Michael Cymbrowsky Ascension Growth & Innovation Strategies Voting
Jay Geer -- Voting
Carol LeSauvage -- Voting
Denisha McKenzie Carothers, DiSante, Freudenberger, LLP Voting
Caroline Pohl Stradling Yocca Carlsons Rauth PC Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Additional Board Members and Affiliations

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 1
Asian American/Pacific Islander: 0
Caucasian: 5
Hispanic/Latino: 1
Native American/American Indian: 0
Other: --
Other (if specified): --
Gender Female: 5
Male: 2
Not Specified 0

Board Information

Board Term Lengths 2
Board Term Limits 2
Board Meeting Attendance % 91%
Written Board Selection Criteria Under Development
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Board Orientation Yes

CEO Comments

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Foundation Comments

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Standing Committees

  • Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
  • Executive
  • Finance

Financials


Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2016 2015 2014
Total Revenue $869,364 $847,448 $815,626
Total Expenses $857,741 $843,167 $805,747

Prior Three Years Revenue Sources

Revenue By Revenue Source
Fiscal Year 2016 2015 2014
Foundation and
Corporation Contributions
$119,902 $123,530 $99,979
Government Contributions $695,008 $714,418 $702,585
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified $695,008 $714,418 $702,585
Individual Contributions -- -- --
Indirect Public Support -- $0 $0
Earned Revenue -- $0 $0
Investment Income, Net of Losses $125 $25 $156
Membership Dues -- $0 $0
Special Events -- $9,475 $12,906
Revenue In-Kind $54,329 $0 $27,350
Other -- $0 $0

Prior Three Years Expense Allocations

Expense By Type
Fiscal Year 2016 2015 2014
Program Expense $741,512 $730,550 $723,286
Administration Expense $116,229 $112,617 $82,042
Fundraising Expense -- $0 $419
Payments to Affiliates -- $0 $0
Total Revenue/Total Expenses 1.01 1.01 1.01
Program Expense/Total Expenses 86% 87% 90%
Fundraising Expense/Contributed Revenue 0% 0% 0%

Prior Three Years Assets and Liabilities

Assets and Liabilities
Fiscal Year 2016 2015 2014
Total Assets $706,684 $714,955 $709,776
Current Assets $700,640 $700,631 $705,550
Long-Term Liabilities -- $0 $0
Current Liabilities $40,926 $59,381 $58,483
Total Net Assets $665,758 $655,574 $651,293

Short Term Solvency

Fiscal Year 2016 2015 2014
Current Ratio: Current Assets/Current Liabilities 17.12 11.80 12.06

Long Term Solvency

Fiscal Year 2016 2015 2014
Long-term Liabilities/Total Assets 0% 0% 0%
Endowment Value --
Spending Policy Income Only
Percentage(If selected) --
Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? --

CEO Comments

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Foundation Comments

Summary financial data is per the Form 990s and consultation with the organization. Foundation/corporate and individual contributions are combined under Foundation and Corporation Contributions.

Documents


Other Documents

No Other Documents currently available.