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 2803 McGaw Avenue
 Irvine, CA 92614
[P] (949) 631-2333 x 1316
[F] (949) 631-8439
[email protected]
Janie Best
 Printable 1 Page Summary
 Printable Profile
Organization DBA WHW
Women Helping Women
Former Names --
Organization received a competitive grant from the community foundation in the past five years Yes
Employer Identification Number 33-0576900 00000


Mission StatementMORE »

Our Mission: To provide the unemployed and underemployed the skills and resources they need to get and keep a good job.

Our Vision: to see every person in Orange County gainfully employed.

Our Core Values: WHW values integrity, transparency, accountability, sustainability, stewardship, volunteerism and partnerships. We highly value and respect each of our partners, which include our job seekers, donors, volunteers and community supporters.

Mission Statement

Our Mission: To provide the unemployed and underemployed the skills and resources they need to get and keep a good job.

Our Vision: to see every person in Orange County gainfully employed.

Our Core Values: WHW values integrity, transparency, accountability, sustainability, stewardship, volunteerism and partnerships. We highly value and respect each of our partners, which include our job seekers, donors, volunteers and community supporters.

FinancialsMORE »

Fiscal Year 2020
Projected Expenses $1,598,244.00
Projected Revenue $1,684,750.00

ProgramsMORE »


Revenue vs. Expense ($000s)

Expense Breakdown 2018 (%)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Mission Statement

Our Mission: To provide the unemployed and underemployed the skills and resources they need to get and keep a good job.

Our Vision: to see every person in Orange County gainfully employed.

Our Core Values: WHW values integrity, transparency, accountability, sustainability, stewardship, volunteerism and partnerships. We highly value and respect each of our partners, which include our job seekers, donors, volunteers and community supporters.

Background Statement

WHW began in 1993 when two survivors of domestic abuse began their journey to create a life for themselves and their children. As legal professionals, they faced the daunting task of rebuilding a professional wardrobe when all of their resources were needed for basic living expenses. This gave them the idea and motivation to create WHW – a non-profit organization to help prepare women for the work place after escaping a violent relationship. In the first year of operation, 63 women were served. Since 1993, more than 100,000 men, women and teens have been given a helping hand in their efforts to overcome profound barriers in their quest to become economically self-sufficient.

Impact Statement

The top three accomplishments for Fiscal Year 17-18:

  • 79% of job seekers obtained jobs within 3 months with an average increase in household income of over 560%
  • Employed clients that reported their wages earned over $61 million saving taxpayers over $16 million in entitlement payments
  • WHW relocated our Client Service Center to Irvine, increasing our capacity and effectiveness.
Top 3 goals for 18-19
  • Maintain 75% placement rate within 3 months
  • Increase private fundraising by 20% 
  • Increase social enterprise funding by 20%

The heart of WHW is the “Employment Success Program,” which offers a variety of services to job seekers. Men and women come to WHW from a vast array of backgrounds. Over 275 nonprofits, schools, and government agencies confidently refer clients to WHW, knowing each will be warmly welcomed and treated with respect, understanding and dignity.

Clients are offered a variety of program options and are encouraged to participate in as many or as few programs as they need to attain employment success. They can choose to work within our Employment Readiness Program on developing an effective resume, attend a workshop on interview skill building or financial literacy, spend time in the computer lab learning new skills or searching on-line for job opportunities. WHW also provides a personal shopping experience for professional interview-appropriate clothing and accessories to help job seekers improve confidence and professional appearance. And clients are encouraged once they gain employment through WHW's Employment Incentive Program which provides rewards for steady employment every 30 days up to 180 days. For WHW clients who have obtained employment and are looking for additional professional development, WHW's Alumni Alliance offers workshops, leadership training, networking and best practices to help individuals excel in their careers.
WHW provides all programs and services at no cost to clients and nonprofit partners with 100% of every dollar going to impact.

Needs Statement

WHW recieves nearly 40% of its funding from individual donors. Funding is needed for the Employment Success program, the heart of WHW's services. With unemployment being a critical concern in our community, an investment in WHW is giving the gift of employment and helping to break the cycle of poverty. WHW is very efficient in its operations, largely due to the generosity of hundreds of volunteers who give of their time.  With administration and fundraising costs at 10%, 90 cents of every dollar goes directly to programs and 100% directly supporting our mission.

CEO Statement

WHW is the leader in employment support services in Orange County. We are very pleased to be the only agency of our kind to provide programs and services to our clients and partners at no cost to our job seekers or our nonprofit partners.  With unemployment such a critical concern in our community, residents without jobs or who are underemployed in our community need our help now, more than ever.  And unemployment affects not only the job seeker, but his/her entire family and community. WHW's services get people back to work quickly, before the situation becomes critical. We couldn't do what we do without the support of thousands of individuals who invest in WHW.
Imagine for a moment that you lost your job today. With the average length of unemployment in Orange County at +40 weeks, would still have a roof over your head and food on the table for your children? For most Orange County residents, the answer is no. That is why the key services that WHW provides are so needed, relevant and impactful. 
WHW's total administration and fundraising costs are only 10% of expenses, so that 90 cents of every dollar donated goes directly to programs.
You can help give the gift of employment by supporting WHW today. For more information, please visit our website at
Janie Best, CEO/Executive Director

Board Chair Statement


Other Ways to Donate/Volunteer

There are several ways to support the mission and clients of WHW: Donate, Volunteer, Shop, Connect and Remember.Donate – Join WHW’s Club259 and support the journey of a job seeker for every $259 you donate. $259 provides one jobseeker access to all of WHW’s programs for one year.Volunteer – Contribute your time to teach a workshop, interview a job seeker or help a job seeker achieve a newprofessional look. Shop – Shop for a Cause at WHW’s Retail Shop, Deja New and support the mission through fashion. Connect – Sign up for WHW’s Monthly Newsletter, like us on Facebook, follow us on YouTube and Instagram. Remember – Make WHW part of your planned giving. Leave a legacy that will help the mission live on and empower employment success for generations to come.

Geographic Area Served

In a specific U.S. city, cities, state(s) and/or region.
Central Orange County
South Orange County
West Orange County
North Orange County
WHW’s Employment Success Program serves Orange County, California and surrounding areas.

Organization Categories

  1. Employment - Employment Preparation & Procurement
  2. Human Services - Thrift Shops
  3. Public & Societal Benefit - Military/Veterans' Organizations




WHW’s Employment Success Program is a comprehensive job acquisition program that reduces barriers to employment and creates marketable, employable job applicants. The program includes Employment Readiness Workshops, Computer Training, Job Placement Assistance, Employment Retention Support and Professional Apparel. Employment Readiness Workshops include Resume Development, Interview Preparation, Success Strategies, Confidence Building, Personal Branding, Networking, both in-person and online and more. Computer Training provides basic and advanced skills including comprehensive training in the Microsoft Office Suite, QuickBooks, SalesForce and LinkedIn. Job Placement Assistance includes Job Fairs, Job Leads, Employment Forums and Transportation for those who need assistance. Employment Retention Support supports clients through Incentive Programs, Coaching and an Alumni Alliance focused on Professional Development. Professional Apparel is focused on professional image and includes interview appropriate clothing, accessories and grooming products.

Budget  $1,215,404.00
Category  Employment, General/Other Job Search & Placement
Population Served Unemployed, Underemployed, Dislocated
Program Short-Term Success 
The Employment Success Program will serve at least 8,000 local job seekers annually who are able to choose the service(s) that will provide them with the best solution for their job search. Job seekers who participate in at least four of the Employment Success Program components will obtain a good job in 4 months or less and 90% of them will retain their job for more than 90 days and increase their household income by over 150%. 
Program Long-Term Success 
WHW's vision for the future is to see every person in Orange County who wants to work enjoying gainful employment.
Program Success Monitored By  Program and client success is tracked using client forms maintained by staff as they interact with clients, whether in person, via phone, or the Internet.
Examples of Program Success 

Growing up in foster care Lizeth did not have a support system to help her achieve self-sufficiency and needed help in navigating the job market while balancing high-school. She was referred to WHW’s Employment Success Program, and provided with the education and professional clothing she needed to get a job. Lizeth was now confident that everything she learned and the new clothes would help her been successful in her job search. “WHW really helped me, and I love the clothes I picked out!” Lizeth now has a job at a local Dollartree and was able to move out of her foster home and begin to support herself. She pays rent for a room and is saving to buy a car. Lizeth still has one year left in high school and is determined to get into a good college so she can have a bright future. “I know I’m going to love college, and this job I have now is helping me to save for my future.” With her determination and drive, Lizeth has a bright future of education and economic self-sufficiency!


CEO/Executive Director Ms. Janie Best
CEO Term Start Mar 2011
CEO Email [email protected]
CEO Experience

As the Chief Executive Officer of WHW, Janie leads the organization with the primary responsibilities of Fundraising, Board Development, Finance and Community Development. Janie has been instrumental in growing and diversifying the WHW Board of Directors working with them to provide leadership to WHW, creating awareness of and focus on the mission and resource development.  

With over 25 years of nonprofit leadership and management experience, working with organizations such as the Boy Scouts of America and the YMCA, Janie promotes a collaborative and open communication atmosphere among board, staff, volunteers and external audiences. With a strong focus on fund development and collaborative partnerships, Janie is leading the organization in a strategic direction to fulfill its mission of achieving economic self sufficiency for the clients served by WHW. 

A long time Rotarian, Janie is Past President  of the Rotary Club of Huntington Beach.  Janie is also an Advisory Board Member for the John Henry Foundation, and a member of Sweet Adelines International, Harborlites Chorus Chapter.

Janie was honored in 2012 by the Santa Ana Chamber of Commerce, receiving the “Nonprofit Person of the Year” at their annual Difference Makers luncheon. She also received the Athena Leadership Award, a national recognition, from the Huntington Beach Chamber of Commerce in 2012.

Former CEOs and Terms

Name Start End
Jeanne Flint Jan 2004 Oct 2010

Senior Staff

Name Title Experience/Biography
Rachel Cueva Director of Programs --
Trina Fleming Chief Operating Officer

As WHW’s Chief Operating Officer, Trina oversees all back office operations of WHW, helping the organization to deliver measurable and cost-effective results that make vision a reality.  Her wide range of responsibilities include Human Resources, the shaping of WHW’s brand message, development and implementation of WHW’s strategic marketing and communication activities, purchasing, organizational policies and management of WHW’s technology infrastructure and facilities, management of WHW's Retail Store, Deja New, as well as special projects designed to increase the organization’s capacity, efficiency and awareness in the community.

Trina sits on the board of the Orange County chapter of the National Association of Women Business Owners (NAWBO-OC) as Vice President of Marketing and Public Relations, is a regular contributing blogger and was voted member of the year in 2009. Trina is the Communications Chair of Marketplace Women of Orange County, an organization that inspires women to integrate their professional, personal and spiritual lives and is on the Board of Directors of the Women’s Business Institute, a non-profit organization that supports the education of women entrepreneurs.  Trina is also on the Advisory Council of Leadership In Heels, a women’s speaker series designed to motivate, inspire, educate and equip women to see themselves as leaders and pivot their lives forward personally, professionally and in the community.a womens speaker series that will take place on a quarterly basis with the sole purpose to talk about topics that are important to women. a womens speaker series that will take place on a quarterly basis with the sole purpose to talk about topics that are important to women.

In 2011, Trina was selected by Farmers and Merchants Bank as one of their Women of Courage. And in 2012, 2013, 2014 and 2015 Trina was nominated for the prestigious Orange County Business Journal’s Women in Business Award. In 2015, Trina was invited to be the keynote speaker at the Regional Conference of Students Consulting for Nonprofit Organizations (SCNO) where she presented on “The Business of Nonprofits.”


Award Awarding Organization Year
Platinum Level Guidestar Seal of Transparency 2019
Top-Rated Nonprofit Great Nonprofits 2018
Top-Rated Nonprofit Great Nonprofits 2017
Top-Rated Nonprofit Great Nonprofits 2016
Exemplary Field Study Community Partner University of California, Irvine 2015
Top-Rated Nonprofit Great Nonprofits 2015
California Certified Service Enterprise California Volunteers 2014
Top Rated Nonprofit Great Nonprofits 2014
Top-Rated Nonprofit Great Nonprofits 2013
Community Collaboration Partner of the Year California State University Fullerton 2012
Top Rated Nonprofit Great Nonprofits 2012


Affiliation Year
AFP (Association of Fundraising Professionals) 2012
United Way Member Agency 2008

External Assessments and Accreditations

External Assessment or Accreditation Year
CARF 2012


Over 275 nonprofits, schools, and government agencies confidently refer clients to WHW, knowing each will be warmly welcomed and treated with respect, understanding and dignity. WHW partners include local nonprofits such as Orangewood Children's Home, Hope Builders, Grandma's House of Hope, Wiseplace; Community partners such as City Police Departments, OC Sheriff's Great Escape Program and many more.  

WHW also participates in the Orange County Workforce Development Collaborative with Youth Employment Services and CIELO, providing workforce development services to thousands of OC residents each year. 

Staff Information

Number of Full Time Staff 10
Number of Part Time Staff 0
Number of Volunteers 2,000
Number of Contract Staff 3
Staff Retention Rate % 80%
Staff Professional Development Yes

Staff Demographics

Ethnicity African American/Black: 1
Asian American/Pacific Islander: 0
Caucasian: 4
Hispanic/Latino: 5
Native American/American Indian: --
Other: --
Other (if specified): --
Gender Female: 9
Male: 1
Not Specified --

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 3
Management Succession Plan Yes
Organization Policies And Procedures Yes
Business Continuity of Operations Plan Yes

Risk Management Provisions

Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes

Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Quarterly
Senior Management Formal Evaluation and Frequency Yes Quarterly
Non Management Formal Evaluation and Frequency Yes Quarterly

Government Licenses


CEO Comments


Foundation Comments



Board Chair Pauline Francis
Board Chair Company Affiliation B2B CFO
Board Chair Term July 2019 - June 2020
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Beth Adkisson Vistage International Voting
Jayson Amos Private Wealth Analyst Voting
Ben Burley The Capital Group Companies Voting
Lisa Clark Deloitte Voting
Paul Diamond The Bascom Group Voting
Anne Marie Ellis Buchalter Voting
Joe Formichelli Community Volunteer Voting
Pauline Francis Pipeline Softward Voting
Christina Haupert Wells Fargo Voting
Mary Misloski UPS Voting
Kyle Rowen UCI Voting
Susan Taylor College Hospital Voting
Sherri Wiseman Pacific Life Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Additional Board Members and Affiliations

Name Company Affiliations Status
Judy Brandt Fox & Company NonVoting
Marcia Evans Farmers & Merchants Bank NonVoting
Erica Fisher Hewitt Wolensky LLP NonVoting
Kate King The KFK Group NonVoting
Amanda Kliem Visit Newport Beach Inc. NonVoting
Erin Leach Snell & Wilmer NonVoting
Casey Mattos First Bank --
Susie McCollom Doncaster NonVoting
Betsy Miller Miller Barondess, LLP NonVoting
Michael Oliver Pacific Advisors NonVoting
Helen Pao ClearPath Solutions NonVoting
Laurie Rowen Montage Legal NonVoting
Dinia Takacs CEO University NonVoting
Nella Webster-O'Grady Palo Capital Inc. NonVoting

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 1
Caucasian: 10
Hispanic/Latino: 1
Native American/American Indian: 0
Other: --
Other (if specified): 0
Gender Female: 7
Male: 5
Not Specified 0

Board Information

Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 85%
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Board Orientation Yes

CEO Comments

Since the economic downturn of 2008, WHW has grown by over 600% in terms of job seekers served. The "real" unemployment rate in Orange County is estimated to be between 14 and 18%. The need for employment services is greater today than ever before.
WHW continues to provide these vital workforce development services at no cost or obligation. With a staff of 10, WHW served over 8,000 Job Seekers in 2017-2018.  Additionally, 90 cents of every dollar donated went directly to programs.  

Foundation Comments


Standing Committees

  • Advisory Board / Advisory Council
  • Audit
  • Board Governance
  • Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
  • Finance
  • Special Events (Golf Tournament, Walk / Run, Silent Auction, Dinner / Gala)
  • Strategic Planning / Strategic Direction


Revenue vs. Expense ($000s)

Expense Breakdown 2018 (%)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2018 2017 2016
Total Revenue $1,494,146 $1,280,848 $1,592,766
Total Expenses $1,575,418 $1,277,964 $1,330,203

Prior Three Years Revenue Sources

Revenue By Revenue Source
Fiscal Year 2018 2017 2016
Foundation and
Corporation Contributions
$661,967 $200,675 $675,838
Government Contributions $375,940 $315,468 $447,929
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified $375,940 $315,468 $447,929
Individual Contributions -- -- --
Indirect Public Support -- $15,484 $55,500
Earned Revenue $353,645 $377,922 $141,541
Investment Income, Net of Losses $667 $503 $495
Membership Dues -- -- $0
Special Events $101,927 $147,737 $105,665
Revenue In-Kind -- $223,059 $497,770
Other -- -- $193,791

Prior Three Years Expense Allocations

Expense By Type
Fiscal Year 2018 2017 2016
Program Expense $1,441,592 $1,168,086 $1,218,901
Administration Expense $77,421 $69,335 $67,186
Fundraising Expense $56,405 $40,543 $44,116
Payments to Affiliates -- -- $0
Total Revenue/Total Expenses 0.95 1.00 1.20
Program Expense/Total Expenses 92% 91% 92%
Fundraising Expense/Contributed Revenue 5% 6% 3%

Prior Three Years Assets and Liabilities

Assets and Liabilities
Fiscal Year 2018 2017 2016
Total Assets $949,434 $1,020,227 $1,011,148
Current Assets $851,318 $993,142 $600,644
Long-Term Liabilities -- -- $0
Current Liabilities $76,658 $66,179 $59,984
Total Net Assets $872,776 $954,048 $951,164

Short Term Solvency

Fiscal Year 2018 2017 2016
Current Ratio: Current Assets/Current Liabilities 11.11 15.01 10.01

Long Term Solvency

Fiscal Year 2018 2017 2016
Long-term Liabilities/Total Assets 0% 0% 0%
Endowment Value --
Spending Policy Income Only
Percentage(If selected) --
Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? No

CEO Comments

WHW has experienced tremendous growth since the economic downturn.  Since 2010, clients served has increased by over 600%.  While WHW's programs and services have become much richer and sophisticated to meet the needs of today's jobseekers, the cost to serve each client is steadily decreasing.

WHW insures that 90 cents of every dollar goes directly to programs and uses the power of 2,000+ volunteers to be one of the most effective organizations in Orange County, while still providing all programs and services at no cost and with no obligation to those who need it most!

Foundation Comments

Summary financial data is per the Form 990s and consultation with the organization. Foundation/corporate and individual contributions are combined under Foundation and Corporation Contributions.


Other Documents

No Other Documents currently available.