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Helping Others Prepare for Eternity

 11022 Acacia Parkway, Suite C
 Garden Grove, CA 92840
[P] (714) 539-4357
[F] (714) 539-4760
www.hopebiz.org
[email protected]
Gayle Knight
FOUNDED: 1997
INCORPORATED: 1997
 Printable 1 Page Summary
 Printable Profile
Organization DBA N/A
Former Names Helping Others Prepare 4 Eternity (1997)
Organization received a competitive grant from the community foundation in the past five years Yes
Employer Identification Number 33-0784384 00000

Summary


Mission StatementMORE »

The mission of H.O.P.E. is to provide a myriad of support services to abandoned or abused women and children from disadvantaged families. H.O.P.E. offers a one-stop Safety Net, with a point of entry for emergency food, clothing, and other essential basic needs.

Mission Statement

The mission of H.O.P.E. is to provide a myriad of support services to abandoned or abused women and children from disadvantaged families. H.O.P.E. offers a one-stop Safety Net, with a point of entry for emergency food, clothing, and other essential basic needs.

FinancialsMORE »

Fiscal Year 2018
Projected Expenses $707,900.00
Projected Revenue $707,900.00

ProgramsMORE »

  • Family Support Program
  • Helping Women Succeed
  • M&m Youth Mentor Program

Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Overview


Mission Statement

The mission of H.O.P.E. is to provide a myriad of support services to abandoned or abused women and children from disadvantaged families. H.O.P.E. offers a one-stop Safety Net, with a point of entry for emergency food, clothing, and other essential basic needs.

Background Statement

Incorporated in 1997, the H.O.P.E. Family Support Center has been a one stop safety net provider in Orange County, offering a myriad of support services to women and children regardless of race, creed, or religion. H.O.P.E.’s mission is to break the cycle of poverty, illiteracy, violence, child abuse, and substance abuse found in many of the families it serves.

H.O.P.E. is the culmination of founder Gayle Knight’s personal mission to help women and children, especially single parent families, since 1991. The Buena Clinton neighborhood in the City of Garden Grove was her first stop as she witnessed women with young children who were living in fear of their abusers in precarious environments without the knowledge or ability to escape to safety.

Working from the trunk of her car, Gayle offered food, clothing, and rental assistance with the goal of turning despair into hope. She realized that they needed more than handouts. They needed the tools to change their lives. She envisioned a place where women and children could find hope, find training and support to build a bridge to a brighter future.

As a result, H.O.P.E. began offering services, first, from a small office and then 17 years ago, expanded into its current location on the corner of historic Main Street and Acacia Parkway in Garden Grove. Today, with the help of community volunteers and a small staff, H.O.P.E. is serving over 2,200 individuals a year, many of whom are at-risk youth throughout Orange County, and the demand is growing.


Impact Statement

2016 accomplishments include:
  • 2,200  individuals found HOPE in our Safety Net of services to alleviate food insecurity, women improved job readiness and built confidence, and children received enrichment through the S.T.E.M. and the arts program for children ages 6 to 17 years of age.
  •  Helping Women Succeed provided a series of 10 workshops for women  building confidence, self-esteem, and preparing them to enter the workforce and become stable.
 2017 Goals:
  • Turn "despair into Hope" for 2800 individuals.
  • Build our Board of Directors and infrastructure.
  • Update and revise our Strategic Plan to include succession planning and capacity building.
  • Expand our collaborative partnerships with other agencies.
  • Add parenting, financial literacy, ESL, to have the capacity to impact more lives.
  • Partner with healthcare and mental health service provider to support these critical needs of our clients.  
  • Increase donor base to broaden individual and corporate support
  • Increase support to families facing obesity through our new nutrition education collaboration with healthcare professionals.

Needs Statement

Staffing -  Seeking funding for our current Family Support Coordinator position as she is the first impression of H.O.P.E. We intend to hire a part-time bilingual Case Manager.  The Case Manager will meet with all program participants to ensure clients are on the path to self-sufficiency.  Estimated annual cost is $26,000.  Additionally, as part of our strategic and succession plan, we wish to employ a full-time Chief Program Officer to oversee all employees, programs, volunteers, services and interns.  To add these key personnel we need to raise an additional $100,000 per year.
 
We are actively seeking additional volunteers with specific talents such as science, technology, engineering and arts to positively impact the infrastructure of H.O.P.E.  
 
General Operating funding in order to continue and expand programs and services. Our goal is to have 1,000 new donors to contribute $10 every month. Consistent corporate employee donations that will impact the lives of women and children.  We welcome cash and in-kind donations ( new) useable items:  for example baby clothes, children's clothing, diapers, etc.
 
Need donations to cover basic needs (hygiene products, cleaning supplies), food,  new clothing, food, children's clothing, backpacks, educational DVDs, gas cards and gift cards. 
 

CEO Statement

As CEO of H.O.P.E. for the past 20 years, I have observed how effectively and efficiently H.O.P.E. has managed its resources.  From its humble beginnings in 1997 from the trunk of my car to the present 4000 square ft one stop, Safety Net service Center.  Helping Women Succeed is a great program that builds the confidence in women who have many challenges to overcome, giving their children a stable future. H.O.P.E. continues it's mission to support Orange County's at-risk populations, especially abandoned/abused women and children from disadvantaged families. I assure you that we maximizing each and every dollar donated.  I am pleased that you are considering becoming part of this journey.  The first children I served have come full circle and are now putting into practice the family values they gained as children of H.O.P.E. 
 
I would like to encourage you to support our worthy mission as we continue to turn despair into hope.  
 
For Hope,
Gayle Knight
 

Board Chair Statement

As President and interim board chair, for the past 20 years, I have observed how effectively and efficiently H.O.P.E. has managed its resources.  It is my pleasure to serve in this capacity as interim chair.  The position will be filled shortly by a strong board chair leading H.O.P.E. into a sustainable future. 



Other Ways to Donate/Volunteer

Mailing to 11022 Acacia Pkwy  Suite C, Garden Grove, CA  92840-5108.  Donations accepted on website - www.hopebiz.org (accepts credit cards and Paypal) Visa, MasterCard, American Express, or you may choose to call the office and have us set up a recurring contribution each month for the benefit of our families.  We also accept donations from stores for new clothing, food, school supplies, or any disposable items for personal grooming.  Thank you for your interest, and we will look forward to enriching the lives of children and their families together.  We serve many single, abandoned women who desperately need the support from the community just to meet their daily needs.  If you would like to sponsor a mother and her children/child please indicate that when you place a phone call to H.O.P.E at 714-539-4357.  In-kind donations accepted - please call to arrange volunteer opportunities - please call office to discuss helping pack food from our food pantry for low-income children, help with marketing and in-kind donations, connect corporations to H.O.P.E. for employee involvement, and please call if you would like to tour our center. Volunteer tutors are needed to support our children, they often fall behind when their parents are unable to help them with their school work at home.    All low-income children are welcome at our learning center.  H.O.P.E. also offers music lessons on the piano, guitar, violin, viola, and cello.  Currently there are over 30 children receiving free music lessons.  Annually we impact the lives of 125 children as they participate in our M&m Youth Mentor Program. Also included in the M&m Youth Mentor Program is STEM education and enrichment through our computer lab.  At H.O.P.E. we collaborate with our donors, and value corporate partnerships and employee groups who believe in changing the lives of our children and their families.  

Geographic Area Served

Central Orange County
North Orange County
West Orange County
South Orange County
Orange County, CA 

Organization Categories

  1. Human Services - Children's and Youth Services
  2. Arts,Culture & Humanities - Music
  3. Youth Development - Youth Development Programs

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Programs


Family Support Program

H.O.P.E.’s Family Service Program Meets Basic Needs (for families):

H.O.P.E. currently provides a free food distribution program. Products include perishable and non-perishable pantry goods. Food pantry products are obtained from several sources, including Second Harvest Food Bank of Orange County, Community Action Partnership of Orange County, food drives from local schools and churches, and community donations. 


H.O.P.E. also provides emergency rental assistance in order to keep residents safely in their homes. Due to the present economic downturn, H.O.P.E. is expanding its outreach collaboration and resources to meet the current demand.
 
Throughout 2016, H.O.P.E assisted nearly 2,200 individuals with diapers, food items, and clothing. In addition, H.O.P.E. provides tutoring session, art classes, music lessons, and develops employment skills. 
Budget  $309,125.00
Category  Human Services, General/Other Family-Based Services
Population Served Families Children and Youth (0 - 19 years) At-Risk Populations
Program Short-Term Success 
In the short-term, families will be provided with food, diapers, basic needs, and support to stabilize the family home situation.  Children will be healthier due to nutrition education and food distributions, their self-esteem will be improved as a result of clothing and school supplies, and babies will be happy when supplied with diapers.
Program Long-Term Success  H.O.P.E. provides several support services to extremely low-income families, with the goal of helping them improve their short-term situation, and develop skills to achieve long-term benefits. 
Program Success Monitored By 
Pre- and post-program participation surveys are completed by all program participants in order to measure the success of the program.
Examples of Program Success 
Through our collaborative efforts with numerous Orange County agencies, participants are sent to H.O.P.E.  All participants are required to complete a satisfaction survey regarding their interactions with H.O.P.E.  Survey results are 98% positive.

Helping Women Succeed

The Helping Women Succeed Program offers educational and career support for women:

 

  • H.O.P.E. offers careerworkshops to help women learn job skills, office etiquette, and develop marketable resumes to find stable employment.
  • H.O.P.E. provides job search assistance and interview practice to build confidence.
  • Working with other women-centered nonprofits, H.O.P.E. assists clients obtain appropriate business attire.
  • H.O.P.E. offers life skill developmentworkshops.

 

Budget  $39,550.00
Category  Human Services, General/Other Personal Enrichment
Population Served Females At-Risk Populations
Program Short-Term Success 
Participants gain the self-esteem and confidence needed to stabilize their family home situations, prepare for entry into the workforce, and learn the necessary skills to not only secure employment, but to retain that employment.
Program Long-Term Success 

     In the last two (2) years, this program served 30 women who gained confidence, self-respect, prepared for the workforce, and became positive role models for their children. H.O.P.E. conducted 10 workshops that included confidence/self-esteem building, career assessment, resumes writing, completing an application internet job search, telephone etiquette/professional behavior in the work place, interview techniques, time management, job retention, and support group wrap-up.

    Post-workshop surveys indicated that all participants gained self-confidence and would like to attend other workshops at H.O.P.E. Participants were thankful for the basic needs assistance that included food, clothing, and transportation assistance. Success stories include securing gainful employment, pursuing higher education, leaving their abusers, increased communication skills, kept their children in school, and learned to stand up for themselves. Participants expressed hope for a brighter future.
Program Success Monitored By 
Program success is measured with pre- and post-workshop surveys.  Workshop facilitators monitor behavioral changes, participants self-report verbally regarding self-esteem and confidence.
Examples of Program Success 

H.O.P.E. helped a victim of abuse with a 7 year old daughter realize that she did not have to be mistreated year after year. She became so empowered that she removed herself from her abuser and is job seeking as a result of the Helping Women Succeed program. The encouragement from her co-participants and the education she gained helped to support her decision. She has overcome many barriers and continues to move forward. She knows that as a result of this opportunity that her despair has been turned into hope.


M&m Youth Mentor Program

THE M&m Youth Mentor Program Offers:
 
 

H.O.P.E. offers a series of educational programs for children ages 6-17 that are currently being expanded to meet the needs of our families. Programs include:

 

   o  Arts for Kids– encourages self-esteem and expression through dance, scrapbooking and art and music appreciation.

   
   o  Sounds of H.O.P.E.– music program for youths, ages 6-17, to develop computer skills, learn rhythms and sounds through digital music and through music instruction.
 
   o  Tutoring – an after-school tutorial program conducted by high school scholars and community volunteers.
 
   o  Scholarship Program – available for selected high school graduates who recognize education as a path to rise above their circumstances. Awardees return to mentor others on a regular basis.
 
   o  STEM (Science Technology Engineering Math) and the Arts program using volunteers from local universities, businesses and the community. Professionals are sometimes hired to present a specific career or talent to the mentor group children.
Budget  $99,225.00
Category  Human Services, General/Other Children & Youth Services
Population Served K-12 (5-19 years) At-Risk Populations
Program Short-Term Success 

Report cards are monitored, observation of behaviors, attendance records for H.O.P.E. sessions,pre- and post- surveys completed by parents. 

Program Long-Term Success 

The goal is to create a greater impact on the lives of childrenliving at or below the poverty level in Orange County, giving them hope and a positive outlook on the future. Many are children who have witnessed domestic violence, are being raised by single mothers, or who are in homes where parents are monolingual (Spanish) only, and therefore need tutoring to keep up with their homework.H.O.P.E. believes that all children deserve the right to great learning experiences, regardless of their socioeconomic status.

Program Success Monitored By 

Criteria for success - report cards are monitored, observation of behaviors,attendance records for H.O.P.E. sessions,pre- and post- surveys completed by parents.

Measurements - report cards are monitored, observation of behaviors,attendance records for H.O.P.E. sessions,pre- and post- surveys completed by parents.

 

Examples of Program Success 
As a result of participation in the M&m Youth Mentor - Scholarship Program, 6 participants graduated from Cal State Fullerton.  Helping Women Succeed gave women the confidence to succeed, and continue with their job search and educational goals. Pre and post class surveys gave very positive results of the impact of this program.

Management


CEO/Executive Director Ms. Gayle Knight
CEO Term Start Oct 1997
CEO Email [email protected]
CEO Experience
Gayle Knight history in business includes 20 years in the title insurance business.  Various positions included account manager, assistant vice president, sales manager.  Life experiences prepared Gayle to found an organization with the passion that she helps others with.  Over 26 years working with at-risk youth and their mothers is the experience she lends to the organization. 

Former CEOs and Terms

Name Start End
-- -- --

Senior Staff

Name Title Experience/Biography
-- -- --

Awards

Award Awarding Organization Year
CA Senate Resolution for Gayle Knight Senator Janet Nguyen 2018
Woman of the Year Garden Grove Chamber of Commerce 2018
20 years of service award Congressman Lou Correa 2017
Proclamation for the 20 years of service Senator Janet Nguyen 2017
Proclamation honoring 20 years of enrichment to the quality of life Mayor Steve Jones City of Garden Grove 2017

Affiliations

Affiliation Year
-- --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --

Collaborations

Thomas House Family Shelter
Boys and Girls Club
MOMS Orange County
St Josephs Health Care System
Garden Grove Education Association
Orange County Health Care Agency
 Lincoln Education Center
Serve the People
Magnolia Park FOCUS
CHOC
Child Abuse Prevention Center
Garden Grove Unified  School District
CSP
Executive Coaches of Orange County

Staff Information

Number of Full Time Staff 0
Number of Part Time Staff 2
Number of Volunteers 100
Number of Contract Staff 5
Staff Retention Rate % 100%
Staff Professional Development Yes

Staff Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 1
Caucasian: 1
Hispanic/Latino: --
Native American/American Indian: 0
Other: --
Other (if specified): 0
Gender Female: 2
Male: --
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Under Development
Organization has Strategic Plan? Under Development
Years Strategic Plan Considers N/A
Management Succession Plan Under Development
Organization Policies And Procedures Yes
Business Continuity of Operations Plan Yes

Risk Management Provisions

Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes

Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency N/A N/A
Non Management Formal Evaluation and Frequency Yes Annually

Government Licenses

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CEO Comments

H.O.P.E. has sustained it's operations for the past 20 years on a budget of $200,000 cash and 300,000 in-kind donations.  The value per dollar is outstanding on the impact of those we serve.  97.64% of all donated dollars go directly to program support, which increases the impact on each child, mother or associated family at H.O.P.E.

Foundation Comments

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Governance


Board Chair Ms. Gayle Knight CEO/President
Board Chair Company Affiliation Founder
Board Chair Term Apr 2017 - July 2018
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term Jan - Nov

Board Members

Name Company Affiliations Status
Mrs. Sylvia Bacolot Secretary Union Bank Voting
Ms. Deb Gast CFO Nonprofit Voting
Mrs. Natalie Grace Realty One/Realtor Voting
Ms. Gayle Knight CEO/President H.O.P.E. Voting
Ms. Te'Lena Matthews Board Secretary Owner Edible Arrangements Voting
Ms. Missy Mendoza City of Garden Grove Voting
Mrs. Stephanie Nguyen-Yu Nestegg Insurance Voting
Mr. John O'Neill Garden Grove City Council Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Additional Board Members and Affiliations

Name Company Affiliations Status
Mr. George Abbes Attorney at Law/Immigration Law NonVoting
Mrs. Cheryl Hartley Retired GGUSD Administrator NonVoting
Mr. Scott Sorell Sales Adrenalin CEO/Adjunct Professor Cal State Fullerton NonVoting

Board Demographics

Ethnicity African American/Black: 1
Asian American/Pacific Islander: 3
Caucasian: 3
Hispanic/Latino: 1
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 7
Male: 1
Not Specified 0

Board Information

Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 80%
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Board Orientation Yes

CEO Comments

As founder and CEO of H.O.P.E. for the past 20 years, I have observed how effectively and efficiently H.O.P.E. has managed its resources.  From its humble beginnings in 1997 from the trunk of my car to the present 4000 square ft one stop, Safety Net service Center.  Helping Women Succeed is a great program that builds the confidence in women who have many challenges to overcome, giving their children a stable future. H.O.P.E. continues it's mission to support Orange County's at-risk populations, especially abandoned/abused women and children from disadvantaged families. I assure you that we maximizing each and every dollar donated.  I am pleased that you are considering becoming part of this journey.  The first children I served have come full circle and are now putting into practice the family values they gained as children of H.O.P.E. 
 
I would like to encourage you to support our worthy mission as we continue to turn despair into hope.  
 
For Hope,
Gayle Knight


Foundation Comments

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Standing Committees

  • Board Development / Board Orientation
  • Finance
  • Marketing

Financials


Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Fiscal Year Jan 01, 2018 to Dec 31, 2018
Projected Revenue $707,900.00
Projected Expenses $707,900.00
Form 990s

2017 Form 990

2016 HOPE 990

2015 Form 990

2014 H.O.P.E. 990

2013 H.O.P.E. 990

2012 Form 990

Audit Documents

2016 HOPE Audited Financials

2015 HOPE Audited Financials

2014 H.O.P.E. Audited Financials

IRS Letter of Exemption

IRS Letter of Determination

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2016 2015 2014
Total Revenue $519,493 $427,532 $453,820
Total Expenses $517,478 $431,128 $443,508

Prior Three Years Revenue Sources

Revenue By Revenue Source
Fiscal Year 2016 2015 2014
Foundation and
Corporation Contributions
$494,868 $405,763 $435,234
Government Contributions $0 $0 $0
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified $0 $0 $0
Individual Contributions -- -- --
Indirect Public Support $0 $0 $0
Earned Revenue $24,625 $21,769 $18,586
Investment Income, Net of Losses $0 $0 $0
Membership Dues $0 $0 $0
Special Events $0 $0 $0
Revenue In-Kind $324,769 $264,328 $283,991
Other $0 $0 $0

Prior Three Years Expense Allocations

Expense By Type
Fiscal Year 2016 2015 2014
Program Expense $483,408 $403,694 $425,304
Administration Expense $17,661 $16,930 $17,200
Fundraising Expense $16,409 $10,504 $1,004
Payments to Affiliates $0 $0 $0
Total Revenue/Total Expenses 1.00 0.99 1.02
Program Expense/Total Expenses 93% 94% 96%
Fundraising Expense/Contributed Revenue 3% 3% 0%

Prior Three Years Assets and Liabilities

Assets and Liabilities
Fiscal Year 2016 2015 2014
Total Assets $77,827 $76,967 $77,349
Current Assets $56,174 $53,787 $53,690
Long-Term Liabilities $0 $0 $537
Current Liabilities $5,396 $6,551 $2,799
Total Net Assets $72,431 $70,416 $74,013

Short Term Solvency

Fiscal Year 2016 2015 2014
Current Ratio: Current Assets/Current Liabilities 10.41 8.21 19.18

Long Term Solvency

Fiscal Year 2016 2015 2014
Long-term Liabilities/Total Assets 0% 0% 1%
Endowment Value --
Spending Policy Income plus capital appreciation
Percentage(If selected) --
Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? Yes

CEO Comments

At H.O.P.E.We have overcome many challenges, and have developed a strategy for sustainability by maximizing our in-kind donations and financial accountability.  The founder/CEO continues to give her time without enumeration, so that the program support directly benefits the women, children and families in need. 

Foundation Comments

Summary financial data is per the audited financials and form 990s as well as consultation with the organization.

Documents


Other Documents

No Other Documents currently available.