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Breast Cancer Solutions

 25422 Trabuco Road, #105-167
 Lake Forest, CA 92630
[P] (866) 960-9222
[F] (866) 218-1631
[email protected]
Jennifer Anderson
 Printable 1 Page Summary
 Printable Profile
Organization DBA Breast Cancer Solutions
Former Names Breast Cancer Survivors (2009)
Organization received a competitive grant from the community foundation in the past five years Yes
Employer Identification Number 33-0765783 00000



Mission StatementMORE »

The mission of Breast Cancer Solutions (BCS) is to provide breast cancer patients with direct assistance, community referrals, and compassionate support. The provision of direct financial assistance for living expenses and out of pocket medical costs combined with extensive support and community resource navigation mitigates significant barriers that hinder access to and completion of breast cancer treatment. Since 1998, BCS has assisted over 4,200 individuals at risk for delaying, stopping or being denied treatment.

Mission Statement

The mission of Breast Cancer Solutions (BCS) is to provide breast cancer patients with direct assistance, community referrals, and compassionate support. The provision of direct financial assistance for living expenses and out of pocket medical costs combined with extensive support and community resource navigation mitigates significant barriers that hinder access to and completion of breast cancer treatment. Since 1998, BCS has assisted over 4,200 individuals at risk for delaying, stopping or being denied treatment.

FinancialsMORE »

Fiscal Year 2018
Projected Expenses $425,265.00
Projected Revenue $429,000.00

ProgramsMORE »

  • Enabling Access: Navigation and Financial Assistance for Breast Cancer Treatment

Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Mission Statement

The mission of Breast Cancer Solutions (BCS) is to provide breast cancer patients with direct assistance, community referrals, and compassionate support. The provision of direct financial assistance for living expenses and out of pocket medical costs combined with extensive support and community resource navigation mitigates significant barriers that hinder access to and completion of breast cancer treatment. Since 1998, BCS has assisted over 4,200 individuals at risk for delaying, stopping or being denied treatment.

Background Statement

History: In 1997, a county social worker was contacted by a homeless woman undergoing chemotherapy for stage IV breast cancer. She would have been unable to complete her bilateral mastectomy treatment because she lacked stable housing, restroom facilities, and food/medication storage needed for recovery. The social worker collected funds from colleagues to place the woman in a hotel enabling the treatment. Because no resources existed to provide breast cancer patients with financial aid for living expenses during treatment, the social worker and four community advocates founded Breast Cancer Solutions in 1998. 

Capacity: Breast Cancer Solutions is the only organization of its kind in Orange County. Our free services mitigate significant barriers to breast cancer treatment, such as unstable housing, lack of transportation, inadequate nutrition, utility shut-offs, and high out of pocket medical costs. By collaborating with partner agencies, utilizing the unique skills of volunteers, and maintaining a structured, community-focused program, we have served over 4,200 clients in all geographic service areas since our inception.

The Board of Directors adheres to non-profit fiscal regulations and is “hands on” whenever necessary. During six annual meetings, the board addresses challenges, opportunities, operations, and funding. Our staff and volunteers provide program, administrative and fundraising functions. Annual volunteer support equals approximately 2 full-time program assistant positions. Our 5-year (2018-2023) strategic plan focuses on marketing, board development, diversification of revenue, and program evaluation.

Impact Statement

Since 1998, BCS has assisted over 4,200 individuals in Southern California who may have otherwise delayed, stopped or been denied treatment due to financial barriers. Our program goal is to enable access to care for financially disadvantaged breast cancer patients. Our agency is a community-based partner in the continuum of care; our clientele includes breast cancer patients who are already or become financially disadvantaged during treatment and in need of assistance accessing support resources. By partnering with complementary agencies, utilizing the unique skill sets of culturally competent and compassionate volunteers, and receiving the generous support from the community, we have maintained an average 85% program ratio since inception. Breast Cancer Solutions has a dedicated board of directors who lead and operate the organization with a strategic plan, a professional and trained staff, and trained volunteers.

Our 2019 strategic goals include board expansion, enhancing organizational branding and messaging, implementing electronic client materials, and continuing to diversify funding sources.

Needs Statement

Based on our 5-year strategic plan, our top organizational needs include:

  1. Corporate relationships/sponsorship for ongoing or event-based support.
  2. New board members to expand board to eleven directors by 2023.
  3. Pro-bono assistance in organizational branding/marketing (including, but not limited to online/social media presence and materials).
  4. Volunteers to assist with client support services
  5. Gift cards to grocery stores and gas stations for client financial assistance. 


CEO Statement

Since 2001, I have served Breast Cancer Solutions (BCS) as a volunteer, board member, and a staff member. It has been a true honor and a pleasure to serve our clients, work with an incredible staff and volunteer team, and work toward our vision of a community with full access to breast cancer treatment.

In almost 20 years of growth and change, one guiding principle remains: Every client we serve has a name, a face, and a story. Our unique, combined approach of community-based navigation, financial assistance and mental health support ensures that our assistance is specifically tailored to address clients' specific needs. Our dedicated team delivers our program and services with compassion and professionalism.

Over the next five years, our organization will focus on program efficiency, board development, succession planning, and continued diversification of funding. The dedication of our board, compassion of our volunteers, integrity of our staff, and gratitude of our clients inspire me to continue my work on long-term sustainability, program effectiveness, and meeting the community need for our services.

Board Chair Statement

I have been involved with Breast Cancer Solutions (BCS) since 2005, serving as the Board Treasurer prior to my term as Board Chair. The organization has evolved from an all-volunteer grassroots organization into a mature entity with diverse funding, governing board, professional staff, and informed program development. Maintaining an overall program ratio of 85%, BCS has held true to its core values of integrity and client focus.

Programmatically, BCS has experienced significant increases client volume since its inception mirroring both the level of demand and the lack of similar services in the area. We use data-driven goals to finely-hone our program. Beginning in 2011, we built upon the financial aid program model, adding a mental health professional to the staff, increasing the level and breadth of resource navigation, and cultivating partnerships with new and diverse entities. Our central approach has remained unchanged, delivering highly personalized attention and compassion for every client. Today BCS offers Community Navigation tailored to meet each client’s unique medical, financial, and psychosocial situation. In-house resources include a financial aid program and experience-based support.

Financially, BCS has diversified its revenue sources, adding a significant social enterprise partnership in 2013 and a signature annual event “Celebrate Solutions” in 2014. In the past year, we’ve seen growth in both individual giving and proceeds from third-party events, our 2018 strategic plan includes increasing these sources and harnessing social media for donor recognition and fund development.

The organization infrastructure has grown prudently over the years in regards to staffing, IT capability, patient privacy, non-profit best practices, formalized policies and procedures, and governance. The 2018 strategic plan continues this trajectory, focusing on fine-tuning board recruitment, succession planning, and ensuring staff and volunteer levels meet program needs.

Other Ways to Donate/Volunteer

Volunteers are welcome and no experience is needed. Opportunities include:Client phone support and navigation, office support (data entry, filing, etc.), Supporting fundraising events and programs that provide revenue for our program. In-kind donations are always appreciated, including office supplies, gift cards for clients (grocery stores, gas stations), silent auction/drawing prizes for fundraisers, and services for clients (home health, financial management). Vehicle donations through our sister foundation, BCS Foundation: Clothing/Housewares Donations: Call 1-855-844-0044 (Orange County pick-ups only).

Geographic Area Served

North Orange County
Central Orange County
West Orange County
South Orange County

Breast Cancer Solutions serves breast cancer patients living in Orange, Riverside and San Bernardino Counties. We expect to serve 300 total clients in 2019 (200 in Orange County).

Organization Categories

  1. Human Services - Human Services
  2. Health Care - Health Support
  3. Housing, Shelter - Housing Support



Enabling Access: Navigation and Financial Assistance for Breast Cancer Treatment

Community Resource Navigation: Program staff conducts intake and needs assessment. Staff spends up to 45 minutes connecting clients with supportive resources they may not know exist or how to access. Higher-risk clients work with our Client Advocate for mental health assessment/support and referrals to affordable mental health services.

Financial Assistance: Clients in need of financial assistance following navigation submit an application, intake survey, treatment verification, and financial summary. Program staff members interview clients to verify financial need, treatment barriers/duration, and prepare assistance recommendation for our Application Review Panel (ARP). Following ARP approval, financial assistance is dispersed monthly.

Support: Program staff provides client support for resource navigation and financial assistance application. Financial assistance clients receive monthly needs assessment, navigation, and peer support from trained volunteer Support Navigators.

Budget  $462,958.00
Category  Human Services, General/Other Emergency Assistance
Population Served People/Families of People with Cancer Poor,Economically Disadvantaged,Indigent Females
Program Short-Term Success 

Short-term success of our program is found in each individual client who receives navigation, support, and financial assistance. In 1998, our founding board believed that success meant helping just one breast cancer patient access the treatment she needed. That simple but powerful principle guides everything we do in our organization.

Our 2017 program provided financial assistance to 117 Orange County breast cancer patients who were experiencing financial barriers to treatment. Our program also provided extensive social support and community-based resource navigation to 137 total clients, including an average of 5 referrals (nearly 900 total referrals) for services such as reduced utilities, nutrition, transportation, support groups, wigs, lymphedema services, medication coverage and other financial assistance programs.  Our program evaluation surveys exceeded our target summary score of 3.5 with a 3.76 average. 
Program Long-Term Success 

Throughout 20 years serving Southern California, our program outcomes have included:

• increased access to breast cancer treatment;

• reduced psychological distress for the clients and their families;

• avoidance of long-term (post-treatment) financial distress.

BCS is the only organization of its kind available to help breast cancer patients by providing sustained financial support coupled with essential community-based navigation to provide safety net for preventing financial crisis resulting from a medical crisis. Addressing our vision of a community with full access to breast cancer treatment, our organization defines long-term success as being able to serve all who seek our assistance. Our program enables breast cancer patients to access their care, prevents long-term financial and psychological distress, and offers reliable and compassionate wrap-around navigation at a critical point of the continuum of care in cancer treatment. Program success is measured through intake assessment, program evaluation surveys, and client data tracking.

Note: Program budget reflects our 2018 Orange County program and does not include expenses for our Inland Empire program.
Program Success Monitored By 

Program monitoring expertise lies in our staff, volunteers and Board of Directors who facilitate impact and process evaluation. Impact evaluation tools include: 

· Intake Survey: Financial assistance applicants complete an intake evaluation to assess access to treatment, ease of completing the application process, specific financial/support needs, referral source, and resources requested. We are developing a similar survey to conduct with clients who receive community resource navigation and support services only.

· Program Evaluation Survey: At the completion of the financial assistance program, clients receive a survey to assess: BCS customer service, usefulness of referrals, timely of use of financial assistance, and the impact on our clients’ ability to access and comply with treatment. Our program satisfaction quantitative results rate well, with an average score of 3.5 (4=high, 1=low). Qualitative assessment, through clients’ survey comments, is overwhelmingly positive.

Examples of Program Success 

The following is the story of an Orange County client we assisted in 2017:

In August 2017, “Rosie” (age 32) was diagnosed with stage IIIA invasive ductal carcinoma. At the time of her application to Breast Cancer Solutions in November, she had already started chemotherapy with surgery and radiation (possibly) to follow.

Rosie’s husband is the sole financial supporter of their family of five (two minor children and an 18 year-old child who is in school and living at home). Although her husband has been able to continue working, he has reduced his hours slightly in order to take Rosie to her treatment appointments. Their household income reduction was approximately $200/month, and their expenses have increased about $150/month, with gasoline expenses having most significant impact.

Although Rosie’s sister and brother help by babysitting their young children when they can, the family was unable to meet their expenses. Rosie submitted an application to Breast Cancer Solutions and worked with one of our Client Service Volunteers to receive referrals to five additional local and regional resources as well as financial assistance for rent until March 2018.


CEO/Executive Director Jennifer Anderson
CEO Term Start June 2013
CEO Email [email protected]
CEO Experience

Jennifer Anderson has worked in the breast cancer community since 2001. She served as a patient navigator at the UCI Chao Family Comprehensive Cancer Center and the Breast Center Coordinator at Mission Hospital. Prior to working in hospital settings, she conducted research at San Diego State University in the area of family communication and cancer after earning her Masters degree in health communication. She has co-authored articles about communication and cancer in academic journals and presented research findings at regional and national conferences.

Her involvement with Breast Cancer Solutions began in late 2001 when she was approached to serve as a volunteer, then shortly thereafter, joined the Board of Directors. In her 6 year tenure on the board, she served as Director of Marketing and Board Chair. In 2009, she left the hospital setting and joined the staff as Program Director. In June 2013, she became the Executive Director.

Former CEOs and Terms

Name Start End
Anna Bell -- May 2013

Senior Staff

Name Title Experience/Biography
-- -- --


Award Awarding Organization Year
-- -- --


Affiliation Year
-- --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --



Staff Information

Number of Full Time Staff 0
Number of Part Time Staff 4
Number of Volunteers 50
Number of Contract Staff 1
Staff Retention Rate % --
Staff Professional Development Yes

Staff Demographics

Ethnicity African American/Black: --
Asian American/Pacific Islander: --
Caucasian: 3
Hispanic/Latino: 2
Native American/American Indian: --
Other: --
Other (if specified): --
Gender Female: 5
Male: 0
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 5
Management Succession Plan Under Development
Organization Policies And Procedures Yes
Business Continuity of Operations Plan No

Risk Management Provisions

Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes

Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency N/A Annually
Non Management Formal Evaluation and Frequency Yes Annually

Government Licenses


CEO Comments


Foundation Comments



Board Chair Becky Ryan
Board Chair Company Affiliation Development Consultant
Board Chair Term Apr 2018 - Apr 2019
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Gary Balogh Afirm Solutions Voting
Deborah Ellis Retired Voting
Diana Lithgow PhD, FNP, RN-BC Western University of Health Science --
Edward Nelson MD University of California, Irvine Voting
Dana Orsini Broadcom Foundation Voting
Grizelda Padilla -- Voting
Becky Ryan Development Consultant Voting
Linda So Owner, Pink Ribbon Donuts Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Additional Board Members and Affiliations

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 1
Caucasian: 6
Hispanic/Latino: 1
Native American/American Indian: 0
Other: 0
Other (if specified): Not specified
Gender Female: 6
Male: 2
Not Specified 0

Board Information

Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 90%
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Board Orientation Yes

CEO Comments

BCS’ Board of Directors oversees strategic direction, funding, and policies. Board Chair, Becky Ryan, development consultant, has served on our board since 2005. Other 2018 directors include a medical oncologist, payroll auditor, nurse practitioner/PhD, retired CPA, police dispatcher, and human resources consultant; three board members are breast cancer survivors. The Board Treasurer, Program and Financial Manager, and Executive Director routinely review financials, client assistance forecasts and reports to the Board of Directors and funders as required. Our five-year strategic plan (2018-2023) will focus on program evaluation, board development, and long-term sustainability. 


Foundation Comments


Standing Committees

  • Board Development / Board Orientation
  • Executive
  • Finance


Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2017 2016 2015
Total Revenue $345,614 $321,691 $359,533
Total Expenses $310,930 $334,869 $391,211

Prior Three Years Revenue Sources

Revenue By Revenue Source
Fiscal Year 2017 2016 2015
Foundation and
Corporation Contributions
$211,433 $179,467 $218,511
Government Contributions $0 $0 $0
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified -- -- $0
Individual Contributions -- -- --
Indirect Public Support -- -- $0
Earned Revenue -- -- $0
Investment Income, Net of Losses -- $1 $1
Membership Dues -- -- $0
Special Events $86,718 $44,790 $42,960
Revenue In-Kind -- -- $0
Other $47,463 $97,433 $3,019

Prior Three Years Expense Allocations

Expense By Type
Fiscal Year 2017 2016 2015
Program Expense $226,456 $251,516 $308,422
Administration Expense $53,730 $53,515 $46,532
Fundraising Expense $30,744 $29,838 $36,257
Payments to Affiliates -- -- $0
Total Revenue/Total Expenses 1.11 0.96 0.92
Program Expense/Total Expenses 73% 75% 79%
Fundraising Expense/Contributed Revenue 10% 13% 14%

Prior Three Years Assets and Liabilities

Assets and Liabilities
Fiscal Year 2017 2016 2015
Total Assets $84,610 $36,250 $47,754
Current Assets $84,349 $35,362 $44,390
Long-Term Liabilities -- -- $0
Current Liabilities $15,350 $1,674 $0
Total Net Assets $69,260 $34,576 $47,754

Short Term Solvency

Fiscal Year 2017 2016 2015
Current Ratio: Current Assets/Current Liabilities 5.50 21.12 inf

Long Term Solvency

Fiscal Year 2017 2016 2015
Long-term Liabilities/Total Assets 0% 0% 0%
Endowment Value --
Spending Policy --
Percentage(If selected) --
Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? Yes

CEO Comments

With the support of the Weingart Foundation, Breast Cancer Solutions completed an Independent Review of fiscal year 2011. The full report has been uploaded in lieu of an Audit.

Foundation Comments

Summary financial data is per the Form 990s and consultation with the organization. Foundation/corporate and individual contributions are combined under Foundation and Corporation Contributions.


Other Documents

No Other Documents currently available.