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Gay & Lesbian Community Services Center of Orange County

 1605 N. Spurgeon Street
 Santa Ana, CA 92701
[P] (714) 953-5428 x 214
[F] (714) 246-8907
www.lgbtcenteroc.org
[email protected]
Peg Corley
FOUNDED: 1971
INCORPORATED: 1975
 Printable 1 Page Summary
 Printable Profile
Organization DBA LGBT Center OC
Former Names The Center OC (2014)
Organization received a competitive grant from the community foundation in the past five years Yes
Employer Identification Number 95-2934041 00000

Summary


  

Mission StatementMORE »

The mission of The Center Orange County is to advocate on behalf of the Orange County lesbian, gay, bisexual and transgender community, and to provide services that ensure its well-being and positive identity.

Mission Statement

The mission of The Center Orange County is to advocate on behalf of the Orange County lesbian, gay, bisexual and transgender community, and to provide services that ensure its well-being and positive identity.

FinancialsMORE »

Fiscal Year 2018
Projected Expenses $1,150,000.00
Projected Revenue $1,250,000.00

ProgramsMORE »

  • Youth Program

Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Overview


Mission Statement

The mission of The Center Orange County is to advocate on behalf of the Orange County lesbian, gay, bisexual and transgender community, and to provide services that ensure its well-being and positive identity.

Background Statement

The History of The Center OC

For over 40 years, The Center OC has been a resource for the modern LGBT movement, typically traced back to the infamous Stonewall riots between police and the LGBT community in New York City in 1969. Only a year after the riots, the first gay pride parades in U.S. history took place in Los Angeles, Chicago, San Francisco, and New York, and by 1977, California saw its first openly gay politician, Harvey Milk.

 

Here too in Orange County, the 1970s saw huge growth in LGBT activity and organization. While decades past had established local LGBT hangout spots and a well-known gay community in Laguna Beach, the 1970s brought the organization of groups such as the Gay Liberation Front of Orange County, Cal State Fullerton’s Gay Students Educational Union, and Orange County’s first gay newsletter. Gathering momentum in spite of complaints and even threats, such collaborative efforts formed The Center OC as a volunteer group in 1971 and as an incorporated nonprofit in 1975. In these early days, The Center OC consolidated the efforts of several groups and offered social events, workshops (including one on Harvey Milk), and a resource hotline as its first programs. 

 

Now, The Center OC is the second oldest gay and lesbian center in the nation, serving more than 10,000 LGBTQ and other clients annually. It was one of the first groups in Orange County to respond to the AIDS crisis and led efforts to address HIV/AIDS among Latinos, still offering English/Spanish services today. We are committed to serving people of all colors and cultures, and our staff and client demographics closely reflect the racial and ethnic diversity of our local community. The Center OC remains the most comprehensive health and social service organization specifically targeting Orange County’s LGBTQ community, and we are proud to serve not only the LGBTQ community but also their friends and family.

 

Looking forward, The Center OC is becoming even more active in advocating for the rights and well-being of the LGBTQ residents it serves. Whether readying a response to the forthcoming decision on California’s Proposition 8 or supporting LGBT immigrants, The Center OC is speaking out on critical issues important not only to our region but also to our state and nation. As we take a stand on these political, legal, and social issues, we hope to become a true CENTER for support, resources, and collective movement among the LGBTQ population in Orange County. 


Impact Statement

2017 was an impactful year for the LGBT Center OC and the community we serve.  We added important programs and grew others to better meet the needs of our client base.
 
1.  Our Transgender Program, called Transitions, is one of the most comprehensive programs in the nation.  In addition to social and support groups, we offer legal help to navigate the intricacies of gender transition and name change.  Mostly importantly, we have an M.D. who supervises hormone replacement therapy.  Before this was available, trans people without insurance, were buying hormones on the streets and not knowing if what they purchased was legitimate.
2.  We expanded our Advocacy program last year.   In a county that offers little support for LGBT issues, we realized we had to make our voice known to legislators and other elected officials.
3. In our Youth Program, we have trained a group of LGBT youth to be youth advocates.  In this role, they have spoken to social workers, law enforcement, student teachers and therapists about the experience of LGBT youth.  We are so proud of "our" kids who have taken their own experience with discrimination and rejection, and empowered themselves to speak on their on behalf. We also support Gay Straight Alliances in Orange County schools and work directly with administrators, faculty and school boards to create safe learning environments so our LGBTQ youth can learn and thrive at school.  The LGBT  Center OC staff provides on-site support to GSA's in 12 out of the 15 high school districts in Orange County, helping to create safe zones for LGBTQ students so they may learn and thrive without fear of bullying.
4. Our Linkage to Affirming Care program offers insurance enrollment assistance, health resources and education outreach, cultural competency training for any and all healthcare/medical/insurance provider, and referrals to LGBTQ affirming medical providers within our clients' insurance platform.
5.  Our Immigration Resources program is rapidly growing to meet the need in Orange County.  We help LGBTQ immigrants and their families access healthcare and we provide DACA application support and know your rights workshops. 
 
Our top goals for the upcoming year are:
1. To become a BIA recognized organization as four staff members complete their BIA accreditation so we can expand our services for the immigrant community.
2. To  hire an in-house grant writer so we can expand our grant portfolio and diversify our funding.
3. Develop and market our cultural competency trainings as well as develop a catalog of web-based training so we can increase our earned revenue. 

Needs Statement

1. We are in need of funding for a full-time Director of Development to help maintain our donor base and diversify our funding stream.  The Executive Director is currently filling this role.  It would be advantageous to the strategic growth trajectory of our organization if our ED could transition Development to a full-time, dedicated staff person.  Approximate cost of salary plus benefits for a full-time Director of Development is $68,000.  
 
2.  Security system.  Many community centers across the nation are currently experiencing increased threats, violence and vandalism.  Unfortunately, we too have seen an uptick in hate.  We are in need of an upgraded security system so we can protect our clients while they visit our premises.  The approximate cost is $10,300.
3.  An in-house grant writer.  We currently contract with a part-time grant writer.  We would benefit from having one on staff, who could research grant opportunities in between preparing and submitting proposals.  Approximate annual cost is $48,000.
 
4.  A van.  We take our youth advocacy leaders to Sacramento and to conferences.  A van would be a huge help in providing transportation for our group. Approximate cost $30,000.
 
5. Youth Emergency Housing: LGBT youth comprise 40% of homeless youth in OC and LA counties.  That's about 100,000 kids on the streets or in shelters every night: more homeless teens that people in Mission Viejo.  We know we can't take care of the entire problem, but an emergency facility would help us keep kids off the streets for a few days until we can find more permanent placements. 

CEO Statement

The current political landscape has proven that complacency is not the friend of any social justice movement.  Although we have gained progress in LGBTQ rights, we must remain diligent in our fight to protect our rights for the overall good of our community.
 
The LGBT Center OC is the only agency serving this community between San Diego and Los Angeles. With an estimated LGBTQ population of 350,000 our resources are always stretched. We maximize our resources to put an end to the discrimination of the most marginalized community within Orange County, including LGTQ youth and LGBTQ immigrants. Our clients are the most vulnerable citizens of Orange County and it is our mission to provide services that allow them to live and thrive in a safe and healthy environment.
 

I’ve been asked a lot lately, “why do we need a Center now we can get married?” or “now we’re equal what does the LGBTQ movement have left to do?”  Achieving marriage equality was a historic gain, and it has created a false feeling of safety and equality. We fought so hard for marriage equality, for so long, and with such intensity that we have lost sight of the wide range of issues impacting our community.  Across a wide range of health and social measures: homelessness, hunger, poverty, disease,  unemployment, drug use, smoking, suicide, cancer, HIV/AIDS, obesity, our community suffers at rates between three to ten times higher than hetero community. 

Here’s a quick snap shot.

40% of the homeless kids in major cities are LGBTQ.  Every day, in California, 100,000 LGBTQ youth live on the streets—that’s more than the population of Mission Viejo.  In California there are less than 200 beds dedicated to LGBTQ homeless youth.  In Orange County, there are none. 

Poverty rates are incredibly high in the LGBTQ community.  The belief in the power of the “gay dollar” is a dangerous myth that clouds a frightening reality.  Even the highest earners in our community, white, gay male couples, earn 15% less than similarly situated hetero couples.  When one looks at lesbian headed households and trans headed households incomes are 40-60% less than similarly situated hetero households.  One fifth of LGBTQ households are raising kids; many of these families meet the federal poverty guidelines.

The health disparities between our community and the hetero community are staggering.  The CDC reports a 132% increase in HIV infection rates among young men of color.  Tobacco is the number one killer in our community—we smoke at rates 4.3 times higher than the hetero community.  Injection drug use is 7.3 times higher in our community. We are vastly overrepresented among people infected with cancer, and while we might think we all go to the gym and work out, obesity rates in the LGBTQ community are higher than in the straight community as is heart disease and diabetes. 

These issues impact every one of us.  Over the next couple of weeks, we’ll look at these issues in more depth, and explore the lived reality of our community.  We can get married, and that’s important.  We’re represented on TV shows and in the media and that’s important.  Our community remains a minority group facing massive health concerns, violence, and poverty, and addressing these issues is vitally  important.

 
 
 
 

Board Chair Statement

I became involved with the LGBT Center OC because the LGBTQ civil rights movement hits close to home.  I am passionate in my belief that all people should be treated equally no matter what they look like, how they identify as a person, or who they love.  Diversity makes us stronger as a society and I will continue my involvement in this movement until LGBTQ people no longer face prejudice, stigma and discrimination that prevents us from reaching our full potential as individuals.  

Other Ways to Donate/Volunteer

There are many ways in which one may support the LGBT Center.  We accept monetary donations: Checks can be mailed to the LGBT Center OC; we have a button on our home page that allows you to make on-line donations, and you can just call us and we'll work out the details! The LGBT Center OC is also capable of accepting planned gifts, bequests, life insurance policies, real estate, and gifts of shares.  If you are interested in making this form of donation to the Center, please call and ask to speak to the Executive Director. We also are grateful to receive in-kind gifts.  These gifts include services or items that we would normally have to purchase ourselves. 

Geographic Area Served

In a specific U.S. city, cities, state(s) and/or region.
Central Orange County
West Orange County
South Orange County
North Orange County
We serve the community in Orange County, CA.

Organization Categories

  1. Human Services - Centers to Support the Independence of Specific Populations
  2. Civil Rights, Social Action, Advocacy - Lesbian/Gay Rights
  3. Human Services - Centers to Support the Independence of Specific Populations

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Programs


Youth Program

The Center OC's Youth Program provides youth with a safe space to gather and develop positive identities through weekly facilitated discussions, leadership development, and social events such as the yearly Queer Prom. Our Youth program staff also support Gay Straight Alliances within Orange County schools, working directly with school administrators, faculty and school board officials to create safe and affirming schools for our LGBTQ youth.
Budget  $154,657.00
Category  Human Services, General/Other Children & Youth Services
Population Served Adolescents Only (13-19 years) Children Only (5 - 14 years)
Program Short-Term Success 
Short-term success is evidenced by LGBTQ youth having a place where they can safely gather, be supported, be connected to resources, and thrive.  School personnel and parents have a place to send youth. Interventions such as HIV prevention and suicide prevention are implemented.  For these modules, pre and post tests are administered, either orally as a group, or individually in writing.  Our Healthy Role Models project's short-term success is measured by asking youth to write about what they have learned about careers or life from the role model.
Program Long-Term Success 
Youth who spent time in the Youth Group report that it is life changing for them.  They report improvements in confidence and feelings of self-worth.  Some report that The Center OC prevented them from taking their own lives.  For the very first time, many youth have adults and peers they can confide in.  Because of this, they can begin to address problems they have been facing at school or at home, be connected to caring resources as needed, and get on with the developmental tasks that are required to prepare for adulthood that their heterosexual peers are mastering.
Program Success Monitored By 
The program is evaluated using qualitative and quantitative methods.  The majority of our long-term success is documented using qualitative methods.  Descriptive statistics are gathered, including demographics.  Some components lend themselves to traditional evaluation methods, such as pre and posts tests to measure knowledge gains.  However, the group is largely peer led, so program success is also monitored by interviewing youth about their experiences and program satisfaction, and by tracking attendance, which remains at full capacity for the space and staff available even with no outreach. We are also confident that the Youth Program is successful because after leaving the program for college or the work force, many former youth group participants become donors and supporters, and even hosts their own reunions.
Examples of Program Success 
Our most remarkable successes are with individual youth.  For example, one youth lived with abusive parents.  He had to lock himself in his room at night in order to stay safe.  He reported to staff that he woke up one morning and decided he could no longer live like that.  But, he then remembered that the youth group was that night, so he changed his mind about committing suicide and entered our mental health counseling program.  Another youth was discovered by his mother to be gay.  She rejected him and planned to send him to his father, whom he was certain would kill him.  He walked to The Center, was supported in entering the social services system, and was adopted by a lesbian teacher, with Center support.  Even when youths' LGBTQ status is fully accepted by parents, the importance of the Youth Program can be profound.  For example, one parent reported that she had never realized what a burden her daughter was carrying until she saw the change in her posture the first night she left the Youth Group.

Management


CEO/Executive Director Peg Corley
CEO Term Start Oct 2016
CEO Email [email protected]
CEO Experience

Peg Corley is the Executive Director of the LGBT Center Orange County. She served on the Center’s Board of Directors from 1998 to 2010 and was Chairperson of the Board from 2006 to 2009. During her time as Chairperson, Peg facilitated a financial turnaround, stabilizing the agency and leading to the purchase of the LGBT Center OC’s permanent home in Santa Ana. The LGBT Center OC is where it is today in large part because of Corley’s vision, commitment and financial expertise stemming from her 18-year career in the financial services industry. Peg has also served on oversight committees and Boards of Long Beach schools. She is currently President of the Board of Trustees of Westerly School of Long Beach, an independent, co-educational K-8 school founded in 1993.

Peg is passionate about non-profit work and she is excited to have rejoined her amazing and dedicated team at the LGBT Center OC as they continue their work as THE change agent for achieving the vision of a stronger and healthier LGBTQ community in Orange County .

Former CEOs and Terms

Name Start End
-- -- --

Senior Staff

Name Title Experience/Biography
Coco Genest Accountant/HR Coordinator --
Laura Kanter Director of Youth Programs --
Ann Mason -- --
Antonio Viramontes -- --

Awards

Award Awarding Organization Year
-- -- --

Affiliations

Affiliation Year
Coalition of Community Clinics 2005
OC Partnership 2005
GroundWork Group 2004
United Way Member Agency 2001

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --

Collaborations

We work in a number of significant collaborations.  We have a long standing affiliation with Shanti OC.  Shanti provides HIV/AIDS support services; we have provided mental health care to Shanti clients.  We also run a LGBT youth group at Shanti on Friday evenings.  This allow us to reach kids in south Orange County who can't get up to Santa Ana.
 
The LGBT Center OC is also engaged in a much larger with many organizations in Santa Ana.  We are part of The California Endowment Building Healthy Communities initiative.  In this collaboration, we work with about 20 agencies to address health/safety/education inequalities in Santa Ana.
 
We collaborate with Laura's House and WTLC to prevent domestic violence and promote healthy LGBTQ relationships.
 
We collaborated with CalOptima for their Member Health Needs Assessment dated March 2018.
 
We collaborate with the Coordinated Entry System to track LGBTQ homeless in Orange County.
 
 

Staff Information

Number of Full Time Staff 10
Number of Part Time Staff 5
Number of Volunteers 250
Number of Contract Staff 2
Staff Retention Rate % 100%
Staff Professional Development Yes

Staff Demographics

Ethnicity African American/Black: 2
Asian American/Pacific Islander: 2
Caucasian: 7
Hispanic/Latino: 4
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 9
Male: 5
Not Specified 1

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 3
Management Succession Plan Under Development
Organization Policies And Procedures Yes
Business Continuity of Operations Plan Yes

Risk Management Provisions

Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes

Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually

Government Licenses

--

CEO Comments

The LGBT Center OC values all collaborative opportunities as ways to leverage resources towards a more efficient model of delivering programs and services to Orange County residents.  

Foundation Comments

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Governance


Board Chair Carl Jordan
Board Chair Company Affiliation US Bank
Board Chair Term July 2016 - June 2019
Board Co-Chair vacant
Board Co-Chair Company Affiliation No Affiliation
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
David Beard Berkshire Hathaway Real Estate Voting
Gordon Busenbark -- --
Rafael Bustos -- --
Phillip Hillenbrand Blizzard Entertainment Voting
Bill Ihrke -- --
Pearl Jemison-Smith -- --
Carl Jordan -- --
Dr. Brian Keller Kaiser Permenente Voting
Alexandra Lomeli -- --
Gary Polston Polston Law, Inc. Voting
Irene Sarber -- --
Amy Walzer -- --

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Additional Board Members and Affiliations

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 1
Caucasian: 9
Hispanic/Latino: 2
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 4
Male: 7
Not Specified 1

Board Information

Board Term Lengths 2
Board Term Limits 3
Board Meeting Attendance % 90%
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Board Orientation Yes

CEO Comments

We have made a huge step in diversifying our Board in the last year and a half.  We have recruited 4 females, one non-binary member, a senior, 2 youth members, and a woman of color.  We have implemented a board matrix to help us identify skill sets and elements of diversity still needed on our Board.  We consult the matrix prior to nominating new Board members.  

Foundation Comments

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Standing Committees

  • Audit
  • Board Development / Board Orientation
  • Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
  • Endowment
  • Finance

Financials


Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Fiscal Year July 01, 2017 to June 30, 2018
Projected Revenue $1,250,000.00
Projected Expenses $1,150,000.00
Form 990s

2017 990

2016 Form 990

2015 990

2014 990

Audit Documents

2017 Audited Financials

2015 Audit

2013 2013 Audit

2011 2011 990

IRS Letter of Exemption

IRS Letter of Determination

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2017 2016 2015
Total Revenue $950,912 $921,422 $1,111,776
Total Expenses $1,045,348 $1,031,385 $994,123

Prior Three Years Revenue Sources

Revenue By Revenue Source
Fiscal Year 2017 2016 2015
Foundation and
Corporation Contributions
$584,888 $545,007 $817,296
Government Contributions $122,951 $100,920 $89,681
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified $122,951 $100,920 $89,681
Individual Contributions -- -- --
Indirect Public Support -- $0 $0
Earned Revenue $85,697 $82,235 $72,969
Investment Income, Net of Losses $45 $50 $59
Membership Dues -- $0 $0
Special Events $156,925 $186,038 $128,394
Revenue In-Kind $15 $15,698 $12,236
Other $391 $7,172 $3,377

Prior Three Years Expense Allocations

Expense By Type
Fiscal Year 2017 2016 2015
Program Expense $863,357 $781,459 $787,711
Administration Expense $120,190 $127,068 $102,408
Fundraising Expense $61,801 $122,858 $104,004
Payments to Affiliates -- $0 $0
Total Revenue/Total Expenses 0.91 0.89 1.12
Program Expense/Total Expenses 83% 76% 79%
Fundraising Expense/Contributed Revenue 7% 15% 10%

Prior Three Years Assets and Liabilities

Assets and Liabilities
Fiscal Year 2017 2016 2015
Total Assets $952,888 $995,932 $1,178,913
Current Assets $257,481 $176,942 $332,812
Long-Term Liabilities $468,341 $475,696 $552,582
Current Liabilities $146,688 $87,941 $84,073
Total Net Assets $337,859 $432,295 $542,258

Short Term Solvency

Fiscal Year 2017 2016 2015
Current Ratio: Current Assets/Current Liabilities 1.76 2.01 3.96

Long Term Solvency

Fiscal Year 2017 2016 2015
Long-term Liabilities/Total Assets 49% 48% 47%
Endowment Value --
Spending Policy --
Percentage(If selected) --
Are you currently in a Capital Campaign? No
Capital Campaign Purpose Pay off mortgage--not a very active campaign.
Campaign Goal --
Capital Campaign Dates 2008 -
Capital Campaign Raised-to-Date Amount $60,000.00
Capital Campaign Anticipated in Next 5 Years? Yes

CEO Comments

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Foundation Comments

Summary financial data is per the Form 990s and consultation with the organization. Foundation/corporate and individual contributions are combined under Foundation and Corporation Contributions.

Documents


Other Documents

No Other Documents currently available.