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Orange County Association For Mental Health

 822 W. Town & Country Road
 Orange, CA 92868
[P] (714) 547-7559
[F] (714) 543-4431
www.mhaoc.org
[email protected]
Pam Presnall
FOUNDED: 1958
INCORPORATED: 1959
 Printable 1 Page Summary
 Printable Profile
Organization DBA Mental Health Association of Orange County
Former Names --
Organization received a competitive grant from the community foundation in the past five years No
Employer Identification Number 95-2036972 00000

Summary


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Mission StatementMORE »

Founded in 1958, the Mental Health Association is a private non-profit community agency dedicated to improving the quality of life of Orange County residents impacted by mental illness through the provision of direct services, education, advocacy and information dissemination.

MHA emphasizes wellness rather than illness. We believe that the diagnosed mental illness is but one element of the entire person. Though the illness may permeate most, if not all aspects of the individual, strengths are retained and/or may have developed in response to the illness.

MHA believes that programs for the seriously and persistently mentally ill must be as multi-faceted as the people they assist. For this reason, we make every attempt to offer a full continuum of care for individuals with a mental illness and ensure our services are accessible, culturally competent, and sensitive to special needs.

Mission Statement

Founded in 1958, the Mental Health Association is a private non-profit community agency dedicated to improving the quality of life of Orange County residents impacted by mental illness through the provision of direct services, education, advocacy and information dissemination.

MHA emphasizes wellness rather than illness. We believe that the diagnosed mental illness is but one element of the entire person. Though the illness may permeate most, if not all aspects of the individual, strengths are retained and/or may have developed in response to the illness.

MHA believes that programs for the seriously and persistently mentally ill must be as multi-faceted as the people they assist. For this reason, we make every attempt to offer a full continuum of care for individuals with a mental illness and ensure our services are accessible, culturally competent, and sensitive to special needs.


FinancialsMORE »

Fiscal Year 2019
Projected Expenses $8,762,272.00
Projected Revenue $8,762,272.00

ProgramsMORE »

  • Homeless Multi Service Center
  • Recovery Clinics and Clubhouses
  • Project Together Mentor Program
  • Wellness Centers

Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Overview


Mission Statement

Founded in 1958, the Mental Health Association is a private non-profit community agency dedicated to improving the quality of life of Orange County residents impacted by mental illness through the provision of direct services, education, advocacy and information dissemination.

MHA emphasizes wellness rather than illness. We believe that the diagnosed mental illness is but one element of the entire person. Though the illness may permeate most, if not all aspects of the individual, strengths are retained and/or may have developed in response to the illness.

MHA believes that programs for the seriously and persistently mentally ill must be as multi-faceted as the people they assist. For this reason, we make every attempt to offer a full continuum of care for individuals with a mental illness and ensure our services are accessible, culturally competent, and sensitive to special needs.


Background Statement

Founded in 1958, the Mental Health Association of Orange County (MHA) is a private, non-profit community-based mental health and social services agency dedicated to improving the quality of life of Orange County residents impacted by mental illness through direct service, advocacy, education, and information dissemination. MHA provides services for individuals from the ages of 8 years old to 75 years old and all of its services are provided within the context of the psychosocial rehabilitation philosophy. The primary goal of our programs is to eliminate functional deficits, and interpersonal and environmental barriers created by mental illness in an effort to restore the ability to live independently, socialize and manage life effectively. By addressing the practical and realistic elements of the individual’s needs, our programs create a supportive environment which encourages the individual to make positive choices and experience growth.

MHA believes that diagnosed mental illness is but one element of the entire person. Though the illness may permeate most, if not all, aspects of the individual, strengths are retained and/or may have developed in response to the illness. Our client-centered approach views the participation of the individual in his or her rehabilitation as an essential element in the process. We believe the individual should be responsible for the planning and implementation of services, and therefore encourage the individual to make decisions about their own lives and participation in our programs.

Programs for the seriously mentally-ill must be as multi-faceted as the people they assist. For this reason, MHA makes every attempt to offer a full continuum of care for individuals with a mental illness. From its humble beginnings in 1958 as a small, volunteer advocacy and referral agency, MHA has grown into one of the largest Orange County-based non-profit mental health and social services providers serving over 17,000 individuals per year, with 9 locations throughout Orange County and providing a safety-net for the poor and indigent individuals in Orange County struggling with severe and persistent mental illness, stigma and discrimination. If an individual is to experience positive growth, we must meet them at the intersection of their needs and abilities, which requires our services to be accessible, culturally competent, and sensitive to special needs.


Impact Statement

Accomplishments

MHA has implemented the Advancing Recovery Practices (ARP) Pilot Program at its three Outpatient Mental Health Recovery Centers in Garden Grove, Costa Mesa and Lake Forest.
 
Through its Homeless Prevention and Rapid Rehousing Program (HPRP), MHA provided services to 409 individuals and/or families in Anaheim and Garden Grove at risk of homelessness due to foreclosure/eviction.

MHA’s Homeless Outreach Team provides services (including VA, shelter and income resources) to over 2,000 individuals experiencing homelessness each year. 

The Homeless Multi-Service Center serves over 800 chronically homeless, mentally-ill individuals each year. The Center, open 365 days a year, just expanded its hours. It is now open from 6am to 6pm, serving three meals a day, offering day shelter, showers, laundry facilities and comprehensive wrap-around services to program members. 

Goals

Aggressively explore opportunities to expand and/or diversify services further to meet the needs of the clients and the community.
 
Maintain a successful, stable financial base to fund adequate personnel and support systems and assure long-term viability of MHA.
 
Advocate for government policies and funding that support local mental health needs and respond to MHA mission.
 
Provide specialized information and education to the community in a variety of formats to increase awareness of mental health and psychosocial issues and reduce stigma.

Needs Statement

Increased private funding to expand programs outside of government contracts.

Housewares and furniture for homeless veterans moving in to permanent housing. 

Capacity-building funding to convert medical records to electronic files (EMR) and to build a new website.


CEO Statement

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Board Chair Statement

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Other Ways to Donate/Volunteer

Donations can be made on our website: www.mhaoc.org, by mailing a check to Mental Health Association at 822 W. Town & Country Road, Orange, CA 92868, making a credit card or in-kind donation by calling MHA at 714-547-7559 or by clicking “donate” on this page or on our website (www.mhaoc.org).Volunteer Opportunities:Homeless Multi-Service Center - leading lifeskills classes, preparation and serving meals, cleaning projects, using specialized skills (hair cuts, dental, vision). Contact Tony Mundy at 714-668-1530. 

Geographic Area Served

Central Orange County
South Orange County
West Orange County
North Orange County
The Mental Health Association serves all of Orange County.

Organization Categories

  1. Mental Health & Crisis Intervention - Community Mental Health Centers
  2. Human Services - Centers to Support the Independence of Specific Populations
  3. Human Services - Homeless Services/Centers

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Programs


Homeless Multi Service Center

MHA’s comprehensive Homeless Program includes a centrally-located 15,000 square foot Homeless Mentally-ill Multi-Service Center serving all of Orange County. The Center is open 12 hours per day, 365 days per year, providing consumers with safety, compassion, comprehensive wrap-around services, income resources, three meals a day, snacks, showers, laundry facilities, activities and a permanent mailing address. The wrap-around services offered through the Center are: 

Back to Work Program

Housing Program

Homeless Outreach

Wrap-around services including medical, dental, legal, counseling, substance abuse services, social and physical activities.

Veterans Outreach: Case workers link qualifying veterans with services through the Veterans Administration (VA) and provide general compassion and support to those they serve. 

Benefits Application Assistance for SSI and MediCal.

Budget  $1,400,000.00
Category  Mental Health, Substance Abuse Programs, General/other Mental Health Treatment
Population Served People/Families with of People with Psychological Disabilities Adults Homeless
Program Short-Term Success 
The goal each year is to:

1.      Link at least 250 homeless mentally-ill individuals to mental health services.

2.      Assist at least 30 new clients with employment.

3.      Place at least 100 individuals into permanent supportive housing.

Program Long-Term Success  The primary benefit of the Center is its tangible impact on the individuals who agree to seek services. Mentally ill homeless rarely have the quality of life enjoyed by people who do not struggle with mental illness. Nationally, over 50% of mentally ill have drug or alcohol addictions. Poor mental health often affects physical health, especially for people who are homeless. Mental illness often causes people to neglect taking the necessary precautions against disease, and when combined with poor hygiene, mentally ill homeless are extremely susceptible to respiratory infections, skin diseases, and exposure to tuberculosis or HIV.The combination of mental illness, substance abuse, and poor physical health makes it very difficult for people to obtain employment and residential stability.   With intervention and treatment, there is hope for the individual to enter recovery, become housed, and find meaningful employment.
Program Success Monitored By  Programs are evaluated by reviewing all client charts and by performing client surveys.
Examples of Program Success 
During the fiscal year July 1, 2016 to June 30, 2017, The multi-service center:

· Provided housing services to 348 individuals, placing 132 into permanent housing

· Provided daily shelter and services to 820 chronically homeless persons, with 31,326 meals served, 13,326 showers taken and 1,205 loads of laundry done at the Homeless Multi-Service Center

· Homeless Outreach case workers engaged with 2,965 unduplicated individuals experiencing homelessness

· Connected 98 individuals experiencing homelessness with the Veterans Administration for benefits


Recovery Clinics and Clubhouses

Mental health professionals provide primary mental health assessment, diagnosis and treatment, medication services, individual and group therapy, crisis intervention and case management, support and encouragement to individuals struggling with chronic and persistent mental illness.  All clients are referred by the County of Orange Health Care Agency.  Services are provided at three program locations including: Costa Mesa, Garden Grove and Lake Forest. 

Clubhouses compliment the Outpatient Recovery Centers and are located in Costa Mesa, Garden Grove and Lake Forest and open to anyone receiving services from the County of Orange or its contracting partners. The Clubhouse is member driven, designed and operated solely by mental health clients. The Clubhouse provides a supportive environment, a self-help and empowering setting, which focuses on the strength of individuals with social, recreational activities, education and programs which help to realize each members potential.
Budget  $2,800,000.00
Category  Mental Health, Substance Abuse Programs, General/other Mental Health Treatment
Population Served Adults US
Program Short-Term Success  Within three months of beginning treatment, the agency expects at least 50% of clients to show tangible signs of becoming stabilized.
Program Long-Term Success  MHA expects that all clinic clients will become stabilized through medication and case management, and at least 75% of unemployed clients will be able to re-enter the workforce.
Program Success Monitored By  Clients self-report being happier.  Clients secure employment.
Examples of Program Success  MHA has many former clients working for the agency.  One former client, after becoming stabilized with medication, began working for agency, and now, over twenty years later, she manages programs.

Project Together Mentor Program

 

The Mental Health Association’s Project Together Mentoring Program for children and transitional aged youth provides mentoring and life coaching services for youth that are being served by the County of Orange Health Care Agency-Children and Youth Services. 

 

 The Project Together program empowers these vulnerable children to achieve their fullest potential. Through the development of a trusting and caring mentor-mentee relationship, we can build self-awareness, independence and resilience in children and youth living with a mental illness diagnosis.

 

VOLUNTEERS NEEDED! 

Requires a minimum of a six month commitment.  Males and bi-lingual (English-Spanish and English-Vietnamese) particularly needed.
Budget  $500,000
Category  Youth Development, General/Other Youth Development, General/Other
Population Served K-12 (5-19 years) At-Risk Populations People/Families with of People with Psychological Disabilities
Program Short-Term Success  Youth participants will develop a sense of belonging.
Program Long-Term Success    Youth participating in the program will experience:
  • Increased self-esteem

  • Improved family and social relations

  • Improved functioning at school

  • Reduced risk of out of home placement

  • Improved overall treatment prognosis

Program Success Monitored By  Success is monitored by the youths' clinician/therapist through the county's Department of Children & Youth Services.
Examples of Program Success  --

Wellness Centers

MHA operates two Wellness Centers, one in Lake Forest and one in Garden Grove. Open to anyone in Orange County with lived experience with a mental health condition, the Wellness Centers provide a safe and nurturing environment for each individual to achieve his/her vision of recovery from mental illness while promoting acceptance, dignity, and social inclusion. The programs provide peer-to-peer support and community integration, offering an array of groups and resources to increase the wellness of the community of Orange County.
Budget  $1,600,000.00
Category  Mental Health, Substance Abuse Programs, General/other Peer Counseling
Population Served Adults People/Families with of People with Psychological Disabilities
Program Short-Term Success  By the end of the first year of these programs being open, we anticipate that each program will have a minimum of 200 members enrolled, 50% of whom will attend at least once a week.
Program Long-Term Success  We expect that at least 70% of program members will report increased quality of life.
 
Program Success Monitored By  Program success is monitored by program directors meeting with members and discussing their progress, as well as suggestions for program modification. Employment Specialist keeps records on members seeking employment and which members secure a job. Monthly reports are submitted to program monitors from the Orange County Health Care Agency.
Examples of Program Success  Sidney (not her real name) is a young woman in her early 20s who joined the Lake Forest Wellness Center in January. Diagnosed with Bi-Polar Disorder, Sidney presented as very depressed. A survivor of a suicide attempt, and socially isolated, she came to the Center un-showered, and un-kempt. Though depressed and withdrawn, Sidney has been attending the program regularly. In just two short months, she has been completely transformed. She now comes to the Center showered, wearing make-up, dressed attractively and attends outings with her peers regularly, takes pictures of her peers and posts them on Facebook.

Management


CEO/Executive Director Mr. Jeffrey Thrash LMFT
CEO Term Start July 2001
CEO Email [email protected]
CEO Experience Jeffrey A. Thrash, Chief Executive Officer, is a Licensed Marriage and Family Therapist who began his executive career in the behavioral health field in 1985. He has overseen the daily operations of the Mental Health Association since January 2001, when he was hired as its Executive Director. A small agency at the time he arrived, he now oversees a budget of over $7,000,000 and a workforce of nearly 200 employees. Before coming to the agency, Mr. Thrash was in corporate management positions with several private behavioral health hospitals and companies, most recently as the Vice President of Operations for Pathmakers Behavioral Health and VP of Behavioral Health Operations for United Western Medical Centers. He also served as the CEO of Charter Hospital in Mission Viejo and CPC Belmont Hills Hospital.

Former CEOs and Terms

Name Start End
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Senior Staff

Name Title Experience/Biography
Ms. Sherri Abbassi Ed.D., LMFT Program Director, GG Clinic --
Ms. Christina Bennett Director of SSI Outreach --
Mr. Alek Drexler CHC CISSP PMP Chief Risk Officer --
Ms. Xochilt Figueroa Program Director, Mentor Program --
Ms. Melanie Infante Program Director, Wellness Center South --
Ms. Trisha McDaniel Chief Financial Officer --
Ms. Annie McKnight M.A. Human Resources Director =
Mr. Tony Mundy Program Director, Homeless Multi-Service Center --
Ms. Tuyen Phung Program Director, Wellness Center West --
Ms. Pamela Presnall Director of Development --
Mr. Edgar Rivera LCSW Director of Clinical Operations --
Ms. Monique Suarez Program Director, Representative Payee --
Mr. Stanly Tran LCSW Program Director, Costa Mesa Recovery --
Ms. Katherine Womack LMFT Program Director, Lake Forest Clinic --
Ms. Sandy Yokoyama LMFT Regional Clinical Supervisor --

Awards

Award Awarding Organization Year
-- -- --

Affiliations

Affiliation Year
-- --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --

Collaborations

Orange County Health Care Agency

Orange County Sheriff's Department

Santa Ana Police Department

Orange Police Department

USC Graduate School of Social Work

Jamboree 

Orange County Legal Aid Society

National Alliance on Mental Illness (NAMI) Orange County

Depression and BiPolar Support Alliance

Seven local nursing schools

CalOptima

Long Beach Veteran’s Hospital

Staff Information

Number of Full Time Staff 94
Number of Part Time Staff 21
Number of Volunteers 500
Number of Contract Staff 9
Staff Retention Rate % 84%
Staff Professional Development Yes

Staff Demographics

Ethnicity African American/Black: --
Asian American/Pacific Islander: --
Caucasian: --
Hispanic/Latino: --
Native American/American Indian: --
Other: --
Other (if specified): --
Gender Female: --
Male: --
Not Specified --

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 3
Management Succession Plan No
Organization Policies And Procedures Yes
Business Continuity of Operations Plan No

Risk Management Provisions

Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes

Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency N/A --
Senior Management Formal Evaluation and Frequency N/A --
Non Management Formal Evaluation and Frequency N/A --

Government Licenses

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CEO Comments

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Foundation Comments

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Governance


Board Chair Ms. Margaret Riley M.A.
Board Chair Company Affiliation City of Buena Park
Board Chair Term July 2015 - June 2017
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Ms. Lauren Brand Psy.D. Jewish Federation & Family Services Voting
Mr. Isa Hanna Retired/Community Volunteer --
Ms. Alysha Loumakis-Calderon MPA Career Smart Learning Voting
Mr. Andrew Nguyen M.A. City of Anaheim Voting
Captain Dave Nichols Orange Police Department Voting
Ms. Rosemary Nielsen LCSW Cities of Buena Park and Costa Mesa Voting
Mr. Eric Nussbaum J.D. Community Volunteer Voting
Ms. Sherri Nussbaum Community Volunteer --
Ms. Gina Pastori Sunovion Pharmaceutical, Inc. Voting
Ms. Thao Pham World of Children Voting
Ms. Margaret Riley M.A. City of Buena Park Voting
Ms. Kelle Simonian Community Volunteer Voting
Mr. Wade Slome Sidoxia Capital Management Voting
Ms. Muriel Ullman City of Costa Mesa Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Additional Board Members and Affiliations

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 2
Caucasian: 11
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): 1
Gender Female: 9
Male: 5
Not Specified 0

Board Information

Board Term Lengths 3
Board Term Limits 0
Board Meeting Attendance % 70%
Written Board Selection Criteria No
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Board Orientation No

CEO Comments

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Foundation Comments

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Standing Committees

  • Audit
  • Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
  • Education
  • Executive
  • Finance

Financials


Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Fiscal Year July 01, 2018 to June 30, 2019
Projected Revenue $8,762,272.00
Projected Expenses $8,762,272.00
Form 990s

2017 Form 990

2016 Form 990

2015 Form 990

2014 Form 990

2013 Form 990

2012 Form 990

Audit Documents

2017 2017 Audit

2016 2016 Audit

2015 2015 Audit

2014 2014 Audit

2013 2013 Audit

2012 2012 Audit

IRS Letter of Exemption

IRS Letter of Determination

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2017 2016 2015
Total Revenue $7,169,561 $6,552,910 $5,432,553
Total Expenses $7,143,167 $6,455,644 $5,421,003

Prior Three Years Revenue Sources

Revenue By Revenue Source
Fiscal Year 2017 2016 2015
Foundation and
Corporation Contributions
$339,879 $419,162 $418,707
Government Contributions $6,704,105 $5,968,437 $4,819,945
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified $6,704,105 $5,968,437 $4,819,945
Individual Contributions -- -- --
Indirect Public Support -- $0 $0
Earned Revenue $124,225 $107,580 $141,290
Investment Income, Net of Losses $137 $70 $134
Membership Dues -- $0 $0
Special Events -- $0 $0
Revenue In-Kind -- $0 $43,159
Other $1,215 $57,661 $52,477

Prior Three Years Expense Allocations

Expense By Type
Fiscal Year 2017 2016 2015
Program Expense $6,442,990 $5,782,281 $4,864,039
Administration Expense $654,460 $570,757 $484,671
Fundraising Expense $45,717 $102,606 $72,293
Payments to Affiliates -- $0 $0
Total Revenue/Total Expenses 1.00 1.02 1.00
Program Expense/Total Expenses 90% 90% 90%
Fundraising Expense/Contributed Revenue 1% 2% 1%

Prior Three Years Assets and Liabilities

Assets and Liabilities
Fiscal Year 2017 2016 2015
Total Assets $2,006,438 $1,625,974 $1,268,181
Current Assets $2,004,636 $1,335,604 $1,117,325
Long-Term Liabilities $502,320 $2,320 $2,320
Current Liabilities $535,797 $681,727 $421,200
Total Net Assets $968,321 $941,927 $844,661

Short Term Solvency

Fiscal Year 2017 2016 2015
Current Ratio: Current Assets/Current Liabilities 3.74 1.96 2.65

Long Term Solvency

Fiscal Year 2017 2016 2015
Long-term Liabilities/Total Assets 25% 0% 0%
Endowment Value --
Spending Policy Income Only
Percentage(If selected) --
Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? --

CEO Comments

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Foundation Comments

Summary financial data is per the Form 990s and consultation with the organization. Foundation/corporate and individual contributions are combined under Foundation and Corporation Contributions.

Documents


Other Documents

Agency Overview (2018)

No Other Documents currently available.