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Waymakers

 1221 E Dyer Road, #120
 Santa Ana, CA 92705
[P] (949) 250-0488
[F] (714) 540-1908
www.WaymakersOC.org
[email protected]
Ronnetta Johnson
FOUNDED: 1972
INCORPORATED: 1972
 Printable 1 Page Summary
 Printable Profile
Organization DBA Waymakers
Waymakers Youth Shelter
Waymakers Victim Assistance Programs
Waymakers Youth & Community Programs
Waymakers Families First
Former Names Community Service Programs (CSP) (2017)
Organization received a competitive grant from the community foundation in the past five years Yes
Employer Identification Number 95-3167866 00000

Summary


Mission StatementMORE »

Waymakers helps individuals and communities experiencing conflict and crisis make their way to a place of strength and stability, fostering lasting change and positive impact throughout Orange County.

Mission Statement

Waymakers helps individuals and communities experiencing conflict and crisis make their way to a place of strength and stability, fostering lasting change and positive impact throughout Orange County.

FinancialsMORE »

Fiscal Year 2018
Projected Expenses $21,476,084.00
Projected Revenue $21,476,084.00

ProgramsMORE »

  • Waymakers Children's Crisis Residential Program
  • Waymakers Victim Assistance Programs
  • Families First
  • Waymakers Youth & Community Programs
  • Waymakers Youth Shelter-Huntington Beach Youth Shelter

Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Overview


Mission Statement

Waymakers helps individuals and communities experiencing conflict and crisis make their way to a place of strength and stability, fostering lasting change and positive impact throughout Orange County.

Background Statement

In 1972, a University of California, Irvine professor, a few of his students and a Costa Mesa Police Department captain were among a small, dedicated group who recognized the need to provide diversion counseling for delinquent youth and their families. Their efforts created what would become the nonprofit Community Service Programs. Over its 45-year growth, CSP evolved to serve youth, adults and families living in Orange County involved or at-risk of involvement with the justice system by designing and implementing some of the most respected prevention and intervention programs in Southern California. Although the sheer size and scope of CSP’s growth eclipsed its humble beginnings and grew to include sheltering children, supporting victims, resolving conflicts and educating communities, the people of CSP never lost sight of the importance of counseling youth and families. Their vision always focused on helping people find their way, and in 2017, CSP adopted a name fitting its purpose, promise and potential: Waymakers.

Impact Statement

Waymakers provides comprehensive services annually to more than 7,000 vulnerable children who are at risk for homelessness, running away, institutionalization and/or hospitalization.  We have found that statistically, if these children are left to the streets, they are more likely to become a victim of a crime or commit one in order to survive.
 
Every year, Waymakers Youth Shelter and Children's Crisis Residential Program provides safe shelter, meals, individual and group counseling, academic tutoring, prevention education and life skills development to over 300 children and 500 of their family members.
 
Through Waymakers' Victim Assistance Program, more than 72,000 victims and witnesses of violent crimes have received much needed counsel and support services as they navigate through the justice system and cope with the emotional trauma of their experiences.
 

Needs Statement

For the past 45 years, Waymakers (formerly Community Service Programs) has developed a positive public and private partnership with the local, state and federal justice system and their complimentary agencies to provide life-changing services to Orange County children and victims.  With the changes in public funding, Waymakers relies now more than ever on the philanthropic support from the private community to continue to be a catalyst of change.  
  

CEO Statement

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Board Chair Statement

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Other Ways to Donate/Volunteer

To donate by credit or debit card go to WaymakersOC.org or mail a check to 1221 E. Dyer Rd. Ste. 120, Santa Ana, CA. 92705. To donate by phone call (949) 250-0488 and ask for Heather Stoerck ext 276 or call the CSP Laguna Beach Youth Shelter (949) 494-4311 and ask for Melissa Whitworth. 

Geographic Area Served

West Orange County
Central Orange County
South Orange County
Other
North Orange County
All residents of Orange County, California. County-wide, all cities. 

Organization Categories

  1. Human Services - Children's and Youth Services
  2. Human Services - Group Homes
  3. Human Services - Victims' Services

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Programs


Waymakers Children's Crisis Residential Program

Waymkaers Laguna Beach and Tustin Youth Shelter and Children’s Crisis Residential Program is a 6-bed short-term crisis intervention home for Orange County children ages 12-17. The Program provides a “safe respite” and immediate services to homeless, runaway, and at-risk children experiencing significant familial conflict, and at-risk of hospitalization and/or out-of-home placement. The program goals are for stabilization of the child and reunification with the family members.
Budget  $1,232,466.00
Category  Human Services, General/Other Children & Youth Services
Population Served Adolescents Only (13-19 years) Children and Youth (0 - 19 years) Families
Program Short-Term Success 
They say it takes 21 days or approximately 3 weeks to establish a new habit. Over the course of the 3-week intensive residential treatment, program participants receive emergency and temporary shelter, clinical assessment, case management, individual, group and family counseling, nutritious meals and healthy snacks, clothing, hygiene products, academic tutoring, prevention education, and life skills development activities. Over the course of their stay, the children experience an increase in positive coping skills, self-esteem and mental health stability and a decrease in negative behaviors, including suicide attempts, self harm, substance use and dangerous activities.
Program Long-Term Success 
For children completing the program, 80% will reunify with their family members, returning to their homes, schools and communities. 80% of program participants will be diverted from hospitalization, institutionalization, incarceration and/or out-of-home placement.  
Program Success Monitored By 
Children and families receive a full clinical assessment which includes mental health history. Progress in treatment is monitored daily and includes participation in all program components, waking up on time, eating meals, medication compliance (if prescribed), and behavior modification exercises. At the end of their stay, participants and their families self-report outcomes. Follow-ups are completed at 30, 60, and 180 days after graduation to determine if clients have returned to school, had any subsequent suicide attempts or hospitalizations or law enforcement contact.
Examples of Program Success  --

Waymakers Victim Assistance Programs

Waymakers Victim Assistance Programs provides a full array of services to victims and witnesses of crime in order to mitigate the devastation often left in the aftermath of criminal activity. Waymakers provides support services and emergency assistance to individuals impacted by all types of crime with specialized services for victims of child abuse, domestic violence, elder abuse, gang violence, human trafficking, sexual assault, and surviving family members of homicide victims. Waymakers dedication to quality and innovation have led to Orange County’s reputation for providing one of the most comprehensive programs of victim assistance in the State of California.  

Budget  $4,960,000.00
Category  Human Services, General/Other Emergency Assistance
Population Served Victims Adults Children and Youth (0 - 19 years)
Program Short-Term Success 

Trained staff and volunteers work the victims, witnesses or surviving family members to identify and respond to immediate needs for safety, shelter, or food in order to assure that basic needs are being met.  Crisis counseling is provided to the direct victim and family members in order to mitigate the immediate impact of trauma. Referrals to mental health professionals are facilitated for those needing long term care in order to deal with loss and pain left in the aftermath of the most horrific crimes.  During the criminal justice proceedings, victims and significant others are provided emotional support, accompaniment services, case updates, and orientation to the criminal justice system so that they can feel confident as they face the new and often confusing environment of law enforcement and/or criminal justice proceedings.  Through these, and other, efforts the program assures that the victims have sufficient resources to help them navigate the path to recovery.  

Program Long-Term Success 

The impact of a criminal incident which induces a traumatic response can be pervasive and destructive to individual lives, families, and communities. Such trauma has been correlated to physical and mental illness; learning disabilities; addictions; deviant or aggressive behavior; polarization of belief systems; racial, ethnic and religious intolerance and violence in individuals, in schools and communities. The services provided through this program normalize community members’ sense of vulnerability, fear, loss of trust, and anger while helping to mitigate the negative impact crime has on our community. Victims and witnesses receive the emergency assistance and long term mental health services they need in order to address normal stress reactions, stabilize living situations, and decrease the likelihood of Post Traumatic Stress Disorder.  This also leads to greater cooperation with law enforcement which can ensure a safer community. 

Program Success Monitored By 

Waymakers tracks quantitative information regarding the number of clients served and types of services provided to each client.  Success is measured by the program’s ability to meet emergency needs of clients, client’s utilization of community resources, and cooperation in the investigation and prosecution of the case (although this is not a requirement for services). More importantly, Waymakers has developed survey instruments which gather feedback directly from our clients. The tool measures factors such as ease of accessing assistance, promptness of services, courtesy of Waymakers staff, effectiveness, and overall quality of service provided.  The results from those surveys are tabulated, reviewed, and analyzed.  The feedback is utilized to determine areas which may need improvement or review and areas of success.

Examples of Program Success  Victim Assistance Programs provides needed services to close to 50,000 victims and witnesses each year. The following is just one example of the benefit a victim gains by working with our program:  April (not her real name) was kidnapped, bound, and assaulted.  She was able to escape, but the incident left her severely traumatized. The assigned Victim Advocate provided crisis intervention and support services and assisted April in attaining mental health therapy which was paid for through the State Victim Compensation Program.  April was provided supported throughout the court process and, with support from the Victim Advocate, had the courage to provide a Victim Impact Statement at the conclusion of the trial.  April stated that she felt a great sense of empowerment and closure.  April has begun to put the pieces of her life back together and has enrolled in school. This is success!  Waymakers Victim Assistance Programs measures it one individual at a time.

Families First

Waymakers Families First Program is an outpatient clinic that offers highly structured and intensive services that are tailored to meet the individual needs of each youth. This includes individual, group, and family therapy, art as well as other supervised skills groups which encourage positive interaction and self expression. 

Budget  $698,960
Category  Human Services, General/Other Children & Youth Services
Population Served Children and Youth (0 - 19 years) Adolescents Only (13-19 years)
Program Short-Term Success 

All services are tailored to meet each client's independent needs. Some clients stabilize behaviors and mental health issues within a few months while others stay in the program for multiple years. While in the program they receive clinical assessment, case management, individual, group and family therapy, music therapy, art therapy, behavior coaching, skills based groups, and life skills development activities. Over the course of their time in the program, the youth experience an increase in social skills, coping skills, relationship functioning, and mental health management.

Program Long-Term Success 

Youth served for at least a year show a significant improvement in decreasing family conflict, maintaining school and home placements, and managing their mental health symptoms.

Program Success Monitored By 

Children and families receive a full clinical assessment which includes mental health history, current areas of life impairments, and current symptoms and behavioral problems. Progress in treatment is monitored in weekly progress notes, 6 months, and annual reviews. Waymakers tracks quantitative information regarding the number of clients served and types of services provided to each client. Each year Families First serves approximately 100 youth.  Success is measured by the program’s ability to assist clients in decreasing mental health symptoms, maintain placement, decrease conflict in the home, develop independent living skills and utilize community resources.  Waymakers has developed survey instruments which gather feedback directly from our youth, families, and social workers. The tools measure factors such as effectiveness and overall quality of services provided. The results from those surveys are reviewed and analyzed. The feedback is utilized to determine areas which may need improvement or review areas of success.

Examples of Program Success  --

Waymakers Youth & Community Programs

Waymakers' Juvenile Diversion Program is a voluntary alternative to the juvenile justice system for youth and their families who have had or are at risk of having contact with law enforcement.

Waymakers' Gang Reduction Intervention Partnership (GRIP) Program collaborates with law enforcement, probation officers, and district attorney, school districts, community based agencies, and community partners to blend and enhance existing resources to implement research-based coordinated, targeted gang prevention and intervention activities.

Waymakers' Youthful Offender Wraparound (YOW) provides culturally competent in-home and community based intensive mental health rehabilitation and case management services rehabilitation to youthful offenders ages 16-25 who are struggling with mental illness.

Waymakers' Collaborative Courts Full Service Partnership (CCFSP) provides culturally competent in-home and community based intensive mental health rehabilitation and case management services for consumers, dependents and/or wards ages 0-25 struggling with mental illness, truancy and substance abuse issues.

Budget  5.4 million
Category  Youth Development, General/Other Youth Development, General/Other
Population Served Children and Youth (0 - 19 years) At-Risk Populations Families
Program Short-Term Success 

After enrollment:

Youthful Offender Wraparound

Collaborative Courts Full Service Partnership

To reduce psychiatric hospitalization

55% Decrease in episodes of hospitalization

100% Decrease in episodes of hospitalization

To reduce incarceration

 

77% Decrease of episodes of incarceration

60% Decrease of episodes of incarceration

To reduce homelessness

83% Decrease in days homeless

90% Decrease days homeless

To increase employment

 

75% Increase in consumers with employment experience

25% Increase in consumers employed

To increase school enrollment

 

54% Increase of consumers enrolled

82% Increase of consumers enrolled

GRIP Goals

70% will increase self-esteem

80% increase in school attendance & self-discipline on campus

10% increase in school performance 

70% of parents with students receiving intervention will attend Parenting classes that focus on “Protective” factors
 
100% of families receiving intervention will report an increased knowledge in mental health issues and community resources available.
Program Long-Term Success 

Waymakers provides wraparound services to consumers which include but are not limited to counseling, mental health rehabilitation, case management, housing assistance, career readiness skills, individualized education plans, vocational/trade school information and life skills training. 

Youth Development Programs address the needs of youth and their families involved with the Juvenile Justice System across all life domains to reduce recidivism, promote alternative positive activities that empower, improve self-efficacy and build social competence.

Program Success Monitored By 

Waymakers strategy for evaluating, measuring and improving the impact of program performance is through the use logic models. The logic model provides a plan for assessing the how and why of program success. Goals speak to the mission of a program. Objectives are measureable, identify the target population, and offer a time frame for completion and expected direction of change.Activities are very specific tasks that will be pursued during the program’s implementation. School administrative records such as student attendance records, disciplinary records, and California’s Accountability Progress Reporting (APR) system provide quantitative data. Interviews and input from school administrators, teachers, parents and other community stakeholders provide qualitative data. Pre and post surveys, self-reports and output of data collection are used to improve or meet service needs and evaluate the impact or contribution of Waymakers.

Examples of Program Success 

Alexis is a 17 year old female who reported trauma related to sexual and physical abuse, running away from home, cutting on herself, drug and alcohol abuse, and four Juvenile Hall placements in the last 2 years.  Alexis was participating in Juvenile Drug Court upon intake into Waymakers.  Waymakers was able to encourage and support Alexis in her completion of Juvenile Drug Court Program and Juvenile Probation requirements within three months of enrollment.  Alexis had a history of truancy but started attending school on a daily basis and received her High School Diploma. Alexis had no prior employment history.  Alexis worked with Waymakers to obtain employment and has maintained for the last four months. Alexis and her mother both report improved family relations with better communication, compliance with house rules, a decrease in anger outbursts and no self-mutilation behavior.


Waymakers Youth Shelter-Huntington Beach Youth Shelter

Waymakers Youth Shelter is a 12 bed, short-term crisis intervention program for runaway, homeless and at-risk children ages 11-17. The Shelter is open 24/7 every day of the year. Services include: emergency shelter, meals, showers, hygiene products, individual, group and family counseling, prevention education and life skills development activities.
Budget  $850,000.00
Category  Youth Development, General/Other Youth Development, General/Other
Population Served Adolescents Only (13-19 years) At-Risk Populations Families
Program Short-Term Success 
Waymakers Youth Shelter participants will be provided safe respite for up to 30 days and receive immediate services in order to eliminate running away and homelessness.
Program Long-Term Success 
80% of youth children receiving services from Waymakers Youth Shelter will reduce at-risk behaviors, including running away, law enforcement contact, truancy, substance use, gang involvement and severe family conflict. Youth participating in the program will increase their involvement in pro-social activities, will increase their school attendance, increase positive peer relationships and increase family communication.
Program Success Monitored By 
Follow-ups are conducted with children and their family members at 30, 60 and 180 days. The children and their family members will report a reduction in running away and homelessness and an increase in days in a stable home placement.
Examples of Program Success  --

Management


CEO/Executive Director Executive Director Ronnetta Johnson
CEO Term Start Nov 1995
CEO Email [email protected]
CEO Experience --

Former CEOs and Terms

Name Start End
Margot R Carlson LMFT Nov 1972 July 2015

Senior Staff

Name Title Experience/Biography
Hether Benjamin LMFT Director of Youth Development --
Ellen Ellis Director of Human Resources --
Ronnetta Johnson Executive Director --
Lita Mercado Dir. of Victim Assistance Programs --
Melinda Ramos Director of Finance and Administration --

Awards

Award Awarding Organization Year
-- -- --

Affiliations

Affiliation Year
-- --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --

Collaborations

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Staff Information

Number of Full Time Staff 300
Number of Part Time Staff 0
Number of Volunteers 1,480
Number of Contract Staff 0
Staff Retention Rate % 95%
Staff Professional Development Yes

Staff Demographics

Ethnicity African American/Black: 8
Asian American/Pacific Islander: 8
Caucasian: 39
Hispanic/Latino: 39
Native American/American Indian: 2
Other: 4
Other (if specified): Declined to state
Gender Female: 70
Male: 30
Not Specified --

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? Yes
Years Strategic Plan Considers --
Management Succession Plan Under Development
Organization Policies And Procedures Yes
Business Continuity of Operations Plan Yes

Risk Management Provisions

Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes

Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually

Government Licenses

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CEO Comments

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Foundation Comments

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Governance


Board Chair Mark Larsen
Board Chair Company Affiliation Purus Wealth Management
Board Chair Term June 2018 - June 2020
Board Co-Chair Jason Smallwood
Board Co-Chair Company Affiliation City National Bank
Board Co-Chair Term June 2018 - June 2020

Board Members

Name Company Affiliations Status
Dr. Thomas Coad Retired, Community Volunteer Voting
Donny Delfin Pacific Western Bank Voting
Janelle Doyle Community Volunteer Voting
John Jory Jr. Radiation Protection & Specialties Voting
Gary Kubesh Wells Fargo Advisors, LLC Voting
Laurie Kuelpman Kuelpman Resources Voting
Mark Larsen Purus Wealth Management Voting
Joe McCarthy Frozsun Foods/Sunrise Growers Voting
Jason Smallwood City National Bank Voting
Ann Stawicki Burnham Benefits Insurance Services Voting
Barbara Steensland MAG-TROL Electrical Distributors Voting
Carol Stroup Law Office of Carol A. Stroup Voting
Kris Thordarson K2 General Contractors Voting
Gregory Tippin Newmark Grubb Knight Frank Voting
Abril Turner Experian Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Additional Board Members and Affiliations

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 1
Caucasian: 13
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 1
Other (if specified): 0
Gender Female: 6
Male: 9
Not Specified 0

Board Information

Board Term Lengths 3
Board Term Limits 0
Board Meeting Attendance % 75%
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Board Orientation Yes

CEO Comments

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Foundation Comments

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Standing Committees

  • Audit
  • Board Development / Board Orientation
  • Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
  • Executive
  • Special Events (Golf Tournament, Walk / Run, Silent Auction, Dinner / Gala)

Financials


Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2017 2016 2015
Total Revenue $19,828,039 $17,316,955 $16,806,589
Total Expenses $19,269,271 $17,083,714 $16,521,357

Prior Three Years Revenue Sources

Revenue By Revenue Source
Fiscal Year 2017 2016 2015
Foundation and
Corporation Contributions
$1,352,996 $1,344,689 $1,478,802
Government Contributions $18,059,908 $15,581,025 $14,984,349
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified $18,059,908 $15,581,025 $14,984,349
Individual Contributions -- -- --
Indirect Public Support $25,000 $29,614 --
Earned Revenue $55,125 $63,640 $60,493
Investment Income, Net of Losses $14,009 $10,356 $8,214
Membership Dues -- -- --
Special Events $320,376 $287,631 $274,731
Revenue In-Kind -- -- --
Other $625 -- --

Prior Three Years Expense Allocations

Expense By Type
Fiscal Year 2017 2016 2015
Program Expense $17,597,316 $15,839,923 $15,094,300
Administration Expense $1,590,645 $1,197,172 $1,377,835
Fundraising Expense $81,310 $46,619 $49,240
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 1.03 1.01 1.02
Program Expense/Total Expenses 91% 93% 91%
Fundraising Expense/Contributed Revenue 0% 0% 0%

Prior Three Years Assets and Liabilities

Assets and Liabilities
Fiscal Year 2017 2016 2015
Total Assets $6,059,236 $5,097,653 $4,544,904
Current Assets $5,527,887 $4,537,492 $3,951,618
Long-Term Liabilities $400,000 -- --
Current Liabilities $1,510,194 $1,558,877 $1,221,509
Total Net Assets $4,149,042 $3,538,776 $323,396

Short Term Solvency

Fiscal Year 2017 2016 2015
Current Ratio: Current Assets/Current Liabilities 3.66 2.91 3.24

Long Term Solvency

Fiscal Year 2017 2016 2015
Long-term Liabilities/Total Assets 7% 0% 0%
Endowment Value $395,326.00
Spending Policy Income Only
Percentage(If selected) --
Are you currently in a Capital Campaign? Yes
Capital Campaign Purpose The capital campaign purpose is to purchase the Tustin Youth Shelter property.
Campaign Goal $1,000,000.00
Capital Campaign Dates Jan 2017 - June 2023
Capital Campaign Raised-to-Date Amount $269,590.00
Capital Campaign Anticipated in Next 5 Years? Yes

CEO Comments

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Foundation Comments

Summary financial data is per the Form 990s and consultation with the organization. Foundation/corporate and individual contributions are combined under Foundation and Corporation Contributions.

Documents


Other Documents

No Other Documents currently available.