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Family Promise of Orange County, Inc.

 P.O. Box 6225
 Orange, CA 92863
[P] (714) 353-0428
[F] (714) 787-3489
www.familypromiseorangecounty.org
[email protected]
Cyndee Albertson
FOUNDED: 2007
INCORPORATED: 2009
 Printable 1 Page Summary
 Printable Profile
Organization DBA Family Promise
Former Names --
Organization received a competitive grant from the community foundation in the past five years Yes
Employer Identification Number 27-0660182 00000

Summary


Mission StatementMORE »

Our Mission: The mission of Family Promise of Orange County is to help homeless families achieve housing stability by providing short term shelter, meals, case-management and hospitality.

Our Vision: We believe that no child should have to sleep in a car, in a park, or under a bridge, and that every family deserves a chance to be whole and have a roof over their head again.

 

Mission Statement

Our Mission: The mission of Family Promise of Orange County is to help homeless families achieve housing stability by providing short term shelter, meals, case-management and hospitality.

Our Vision: We believe that no child should have to sleep in a car, in a park, or under a bridge, and that every family deserves a chance to be whole and have a roof over their head again.

 


FinancialsMORE »

Fiscal Year 2018
Projected Expenses $617,280.00
Projected Revenue $617,280.00

ProgramsMORE »

  • Emergency Shelter
  • Short-term Housing Program
  • Graduate Support Services

Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Overview


Mission Statement

Our Mission: The mission of Family Promise of Orange County is to help homeless families achieve housing stability by providing short term shelter, meals, case-management and hospitality.

Our Vision: We believe that no child should have to sleep in a car, in a park, or under a bridge, and that every family deserves a chance to be whole and have a roof over their head again.

 


Background Statement

In 1982, Karen Olson was a marketing executive who developed promotional campaigns for consumer products. One morning, on her way to a meeting, she saw a homeless woman, someone she'd seen over and over again on her way to work. She decided to buy a sandwich for the woman. The stranger accepted the sandwich but asked for something else - a moment to be heard, to be comforted, and to be considered as more than a mere statistic on a cold street corner.

Karen was intrigued, and began to educate herself on homelessness. What she found horrified her. She learned that there were hundreds of homeless people, including families, in her home community of Union County, New Jersey. She turned to the religious community for help. Within ten months, eleven area congregations came forward to provide hospitality space within their buildings. The first Family Promise affiliate was born.

Today Family Promise is the only national nonprofit dedicated solely to providing a comprehensive approach to help homeless and low-income families achieve financial independence.  Today there are over 200 independent affiliates in 44 states, with over 30 in development. Each year Family Promise assists over 5,000 families, with one goal - return vulnerable members of our community to stable housing.

The core of each affiliate is a network of congregations that come together to offer support, meals, shelter and hospitality. Each congregation agrees to allow up to four families to spend their evenings at the congregation itself, four weeks out of the year.  During the days, guests of the program receive the benefits of wraparound case-management, including job skills and resume training, credit counseling, and individual and family therapy. This intensive case-management allows families to graduate quickly back into permanent housing. In 2016, our average graduation time was 42 days.

Family Promise of Orange County began serving the homeless of Orange County, CA on Superbowl Sunday of 2012. Since our launch FPOC has consistently been a top ranking affiliate, both in terms of client success rate and organizational growth. We are committed to providing the best care and individualized assistance to every family that comes through our doors, and to ensuring that all families return to stable housing within two months of entering our program. We also continue to offer supportive services to every family that graduates to safeguard that families do not return to homelessness in the future. 


Impact Statement

In three years, Family Promise of Orange county supported 97 families, 90 of which moved from homelessness to stable housing. We were able to help these vulnerable families, with the support and the commitment of 26 local congregations and their volunteers. In 2017, Family Promise benefited from the service of more than 900 volunteers, who served more than 9,300 hours to provide 6,993 meals and 2,149 shelter nights to our guest families. This impact wouldn’t be possible without the support of our volunteers and the financial commitment of our donors.


Needs Statement

There are numerous ways you can support Family Promise:

Make a Financial Contribution: Our program is 100% privately funded. 87 cents of every dollar you pledge goes directly to our families.

In-Kind Donations - We are always looking for gifts of toiletries & hygiene items, cleaning supplies, kitchen items and gift cards to provide to our families. 

 You can also see our full needs list on Amazon here:https://www.amazon.com/gp/registry/wishlist/3I8AC677M0FNU/ref=cm_go_shov_sm_gwi

 

New Participating Congregations –There are several ways your congregation can get involved. It can be as simple as doing a gift card drive or special offering, or as grand as committing to host our families in your own house of worship.


CEO Statement

Dear Friends,

I consider it a great privilege to have been selected by the Board of Trustees to serve as Executive Director of Family Promise of Orange County. In reflection, 2017 was a whirlwind for our program. Both Casey Crosby, our founding Executive Director, and Ashley Rebai, our former Social Worker, left to pursue other career opportunities, and Maria Ayala, MSW and I joined Family Promise. Kevin Corbett, who has been with FPOC since we opened in 2012, continues as our Operations Manager.

In 2017, we served 24 families in our emergency shelter, comprised of 85 individuals, including 50 children, and 90 percent returned to permanent housing. On average, we provide shelter services to 125 individuals per year and in the last three years, 90 of the 97 families we supported moved to permanent housing, a 93% success rate! All our families belong to Orange County’s low- and moderate-income (LMI) population. In 2017, the families we served earned less than 50% of the area median income. Homeless families currently comprise 38% of the homeless population nationwide and the number of homeless children annually has risen from 1 in 50 in 2006 to 1 in 30 in 2013. Children are not immune to the impact of homelessness on a family are the ones who often suffer the most.

In April 2018, we relocated our Family Resource Center and offices. We are now located on the campus of the First Presbyterian Church in the heart of Anaheim, a perfect location for serving families who are experiencing homelessness.

I am very proud of our team, including our interns and outstanding volunteers. Each year, we respond to over 3,000 calls for assistance. Because of the leadership and support of our Board of Trustees, the dedicated volunteers from the host and support congregations and our generous donors, we continue to help families become self-sufficient, with a success rate of over 93%.

Cyndee Albertson

Executive Director


Board Chair Statement

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Other Ways to Donate/Volunteer

Through the website at: http://www.familypromiseorangecounty.org/donate By Mail: Checks may be mailed to: Family Promise of Orange County PO Box 6225 Orange, CA 92863. By Credit Card by Phone: If you are interested in donating by phone call Operations Manager Kevin Corbett at 714-472-8489. We accept Visa, Mastercard & American Express. In-Kind Donations: You can also see full Amazon wish list here: https://www.amazon.com/gp/registry/wishlist/3I8AC677M0FNU/ref=cm_go_shov_sm_gwi. We also encourage corporations and groups to make "Move-In Kits" for our graduating families. You can find our more at our webpage at: http://www.familypromiseorangecounty.org/get-involved Volunteer    Volunteering is easy. There are multiple ways to get involved with Family Promise. At our Family Resource Center: office volunteers are essential to Family Promise’s success. There are a number of ways you can assist the continued operation of the office and the help of the families, from light office work to tutoring our children. Driving Our Van: Van drivers volunteer to pick up the families each morning and take them to the day center and in evening back to the congregation facility, using Family Promise’s 12 person van. Depending on circumstance, drivers may also provide transportation to employment interviews, housing searches, medical/dental appointments etc. In Your Own House of Faith:  Family Promise is always looking for faith communities to help care for our guest families. We are an interfaith organization, and are happy to work with congregations of any denomination or faith tradition. Congregations can either host families themselves or partner with another host site. If you are interested in volunteering in any way, please contact Executive Director Casey Crosbie at [email protected]

Geographic Area Served

Central Orange County
South Orange County
West Orange County
North Orange County
All of Orange County, CA

Organization Categories

  1. Housing, Shelter - Homeless Shelters
  2. Human Services - Family Services
  3. Public & Societal Benefit -

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Programs


Emergency Shelter

Our community-based emergency shelter for families is where families stay in local congregations for up to 2 months, while they seek employment and look for housing. While in the program families pay no rent, and are provided three meals a day by a team of over 900 volunteers. In the evenings families stay as the guests of local houses of faith, which convert classrooms or other facilities into private spaces for each family. Although we work closely with the faith community, we do not require adherence to a particular religious belief or require participation in any religious service or activities. Volunteers receive training annually on the causes of homelessness, and on how to work safely and sensitively with program guests.

Participants also receive individualized case management at our nearby Family Resource Center. Our services include employment counseling, resume writing, welfare advocacy, financial literacy classes, and family and individual therapy
Budget  $175,000.00
Category  Housing, General/Other Emergency Shelter
Population Served Families Children and Youth (0 - 19 years) At-Risk Populations
Program Short-Term Success 

*A minimum of 75 individuals (20 families) will be served in a calendar year.

*Families will return to stable housing within 60 days of entering the shelter program.

*80% of families will move either into permanent or long-term transitional housing.

*While in the program families will remain drug and alcohol free.

*Families will save 80% of income after paying needed expenses.

*Children will stay enrolled or reenroll in public school.

*Host & support congregations will provide daily meals and provide hospitality and support to program guests.

*A minimum of 750 volunteers will receive education and training about family homelessness in Orange County.

Program Long-Term Success 
*A minimum of 80% of program families will return to and remain in stable, long-term housing. 
 
 
Program Success Monitored By 
The Board of Directors oversees all aspects of operations at Family Promise. The Executive Director reports program updates to the board on a monthly basis. Program staff track all aspects of case management, including:

*Demographics of shelter guests and residents -- race, ethnicity, age, income and education level.

*Length of stay in shelter.

*Type of housing secured upon graduation.

*What % of each family's case management goals were achieved.

*Confirmation of children's enrollment in school & ongoing participation in school activities.

*Training on family homelessness led by Family Promise staff and/or trained congregation coordinators.

Examples of Program Success 
Statistics From 2016
 

*8

*76 Individuals served, including 53 children (19 families)

*87.5% of families graduated into permanent or transitional housing.

*Average length of stay was 42 days.

*3668 bed nights and 11,004 meals provided by host and support congregations.

*100% of children enrolled or stayed enrolled in school.

*900+ volunteers received training and logged approximately 10,000 volunteer hours

 


Short-term Housing Program

Our short-term housing program is designed for families who need an extended period of time to address particular financial barriers. Families in this program stay in one of several transitional homes for up to 6 months. During this time they pay minimal rent, and instead pay back major debts (credit card debt, back owed vehicle payments, rent from a previous apartment etc.) that would pose a barrier to returning to full housing. While in the program they receive the same case management services as families in our emergency shelter program.
 
Family Promise has two houses, both are located in Fullerton, CA. 
Budget  $75,000.00
Category  Housing, General/Other Affordable Housing
Population Served Families Children and Youth (0 - 19 years) Females
Program Short-Term Success 

*Program participants will meet monthly savings/debt reduction goals.

*Program participants will return to permanent housing within 6 months.

*While in the program families will remain drug and alcohol free.

*A minimum of 35 individuals (8 families) served in a given year.

Program Long-Term Success 

*80% of program participants will return to and remain in market housing over the following two years.

*Program participants will return to market housing having freed themselves of a substantial portion of their debt.

Program Success Monitored By 

The Board of Directors oversees all aspects of operations at Family Promise. The Executive Director reports program updates to the board on a monthly basis. Program staff track all aspects of case-management, including:

*Demographics of shelter guests and residents -- race, ethnicity, age, income and education level, history of

trauma/abuse, substance use/abuse.

*Length of stay in housing.

*Type of housing secured upon graduation.

*Confirmation of drug tests taken.

*What % of each family's case-management goals were achieved.

*Confirmation of children's enrollment in school.

*Verification of family saving goals.

Examples of Program Success 

Examples of Program Success - 2016

*49 Individuals served, including 30 children (12 families).

*Average length of stay was 140 Days (4 Months, 20 Days).

*91.6% of families graduated into permanent housing.

*87% of case management goals completed.

*4927 bed nights provided to families.

*Families paid off an average of $3872 in debt while in the program.

*Over the last two years, 95% of our graduates have remained in stable housing.


Graduate Support Services

Family Promise currently offers Graduate Support Services to families completing either our Emergency Shelter or our Short-term housing programs.

 Some of the services offered are: 
 
Financial Literacy Classes: Taught by volunteer banking professionals. 
Cooking Classes: We provide cooking and food budgeting classes to the families focusing on preparation of nutritious meals for under $2.00 a plate.
Supplemental Groceries – Food is provided for families reporting food insecurity once they return to housing from either our emergency or transitional programs. 
and Case Management, Therapy, and Some Rental Assistance. 
Budget  10,000
Category  Human Services, General/Other Case Management
Population Served Families Adults Females
Program Short-Term Success  Providing families a support system to ensure their success in the program is maintained.
Program Long-Term Success 
Long term housing and food sustainability and an elimination of recidivism.
 
 
Program Success Monitored By  Both the Executive Director and the Social Worker monitor and track the success of the Graduate Support Services program.
Examples of Program Success 
In 2016, over 75% of graduate families reported that they had maintained their housing.

Management


CEO/Executive Director Ms. Cyndee Albertson MBA
CEO Term Start Nov 2017
CEO Email [email protected]
CEO Experience

Nonprofit executive, proven leader in Homeless and Residential Services. Offers expertise in developing successful strategic and fund development plans. Also known for creating dynamic marketing/branding materials which engage the community and donors. 

Former CEOs and Terms

Name Start End
-- -- --

Senior Staff

Name Title Experience/Biography
-- -- --

Awards

Award Awarding Organization Year
-- -- --

Affiliations

Affiliation Year
-- --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --

Collaborations

--

Staff Information

Number of Full Time Staff 2
Number of Part Time Staff 1
Number of Volunteers 900
Number of Contract Staff 2
Staff Retention Rate % --
Staff Professional Development Yes

Staff Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 2
Hispanic/Latino: 1
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 2
Male: 1
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 3
Management Succession Plan Under Development
Organization Policies And Procedures Yes
Business Continuity of Operations Plan No

Risk Management Provisions

Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes

Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency N/A N/A
Non Management Formal Evaluation and Frequency Yes Quarterly

Government Licenses

--

CEO Comments

--

Foundation Comments

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Governance


Board Chair Mr. Bernd Steinebrunner
Board Chair Company Affiliation Mass Mutual
Board Chair Term Jan 2018 - Jan 2020
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Ms. Danielle Alura Model - International Ms. California 2016 Voting
Dr. Barry Brummet Retired Pepsi Executive Voting
Mrs. Nancy Cotta First Team Real Estate - Realtor Voting
Ms. Sue Currie Esq. Attorney Voting
Mr. Tom Hunt Real Estate Developer Voting
Mrs. Barbara Mazeau Ventura Foods - Director of Strategic Sales Development Voting
Mrs. Melody Mosley Esq. Cummins & White Law Firm - Partner Voting
Mr. Don Powell Retired City Manager Voting
Ms. Jodi Ristrom HMWC CPAs & Business Advisors - Partner Voting
Mr. Bernd Steinebrunner Mass Mutual - Financial Planner Voting
Ms. Linda Verstuyft Vice President at US Bank Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Additional Board Members and Affiliations

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 8
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): --
Gender Female: 6
Male: 2
Not Specified 0

Board Information

Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 90%
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Board Orientation Yes

CEO Comments

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Foundation Comments

--

Standing Committees

  • Communications / Promotion / Publicity / Public Relations
  • Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
  • Finance
  • Human Resources / Personnel
  • Program / Program Planning

Financials


Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2017 2016 2015
Total Revenue $374,502 $404,382 $562,620
Total Expenses $444,656 $308,462 $556,730

Prior Three Years Revenue Sources

Revenue By Revenue Source
Fiscal Year 2017 2016 2015
Foundation and
Corporation Contributions
$286,598 $302,856 $77,375
Government Contributions $0 $0 $0
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified -- -- --
Individual Contributions -- -- $117,850
Indirect Public Support -- -- --
Earned Revenue $27,902 $28,748 $23,618
Investment Income, Net of Losses $40 -- --
Membership Dues -- -- --
Special Events $59,637 $32,467 $53,607
Revenue In-Kind -- $40,311 $289,745
Other $325 -- $425

Prior Three Years Expense Allocations

Expense By Type
Fiscal Year 2017 2016 2015
Program Expense $326,740 $259,078 $492,982
Administration Expense $107,179 $28,234 $25,883
Fundraising Expense $10,737 $21,150 $37,865
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 0.84 1.31 1.01
Program Expense/Total Expenses 73% 84% 89%
Fundraising Expense/Contributed Revenue 3% 6% 15%

Prior Three Years Assets and Liabilities

Assets and Liabilities
Fiscal Year 2017 2016 2015
Total Assets $265,245 $264,613 $162,341
Current Assets $202,559 $196,144 $92,095
Long-Term Liabilities -- -- --
Current Liabilities $6,813 $7,027 $675
Total Net Assets $258,432 $257,586 $161,666

Short Term Solvency

Fiscal Year 2017 2016 2015
Current Ratio: Current Assets/Current Liabilities 29.73 27.91 136.44

Long Term Solvency

Fiscal Year 2017 2016 2015
Long-term Liabilities/Total Assets 0% 0% 0%
Endowment Value --
Spending Policy N/A
Percentage(If selected) --
Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? --

CEO Comments

--

Foundation Comments

Summary financial data is per the financial review/audit as well as consultation with the organization. 

Documents