Share |

Thomas House Temporary Shelter

 12601 Morningside Ave, #6
 Garden Grove, CA 92843
[P] (714) 554-0357 x 102
[F] (714) 265-0640
[email protected]
Natalie Julien
 Printable 1 Page Summary
 Printable Profile
Organization DBA Thomas House Family Shelter
Former Names --
Organization received a competitive grant from the community foundation in the past five years Yes
Employer Identification Number 33-0204757 00000


Mission StatementMORE »

Thomas House Family Shelter's mission is to provide a safe, supportive environment and the resources necessary for homeless families with children to remain together while empowering them to become independent and self-sufficient.

Mission Statement

Thomas House Family Shelter's mission is to provide a safe, supportive environment and the resources necessary for homeless families with children to remain together while empowering them to become independent and self-sufficient.

FinancialsMORE »

Fiscal Year 2019
Projected Expenses $964,745.00
Projected Revenue $1,335,000.00

ProgramsMORE »

  • Homeless Prevention Services
  • Transitional Shelter & Supportive Services
  • Youth Development Program
  • Career Development Services

Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Mission Statement

Thomas House Family Shelter's mission is to provide a safe, supportive environment and the resources necessary for homeless families with children to remain together while empowering them to become independent and self-sufficient.

Background Statement

Founded in 1986 by Orange County residents from St. Barbara’s Catholic Church, Thomas House has empowered more than 1,440 at-risk and homeless families with children, like Lily, to become independent and self-sufficient via our quality, caring, and comprehensive Transitional Shelter and Supportive Services and Homeless Prevention Services.

At age 22 Lily was struggling to overcome substance abuse and domestic violence, and give her 4-year-old son a chance for success. When she learned about Thomas House, she had renewed hope that she could heal and become truly independent. Today, Lily credits Thomas House with giving her a solid foundation to rebuild her life and to fulfill her life-long dream of earning a Master's degree in Forensic Psychology. She recently completed her internship with Thomas House to help those experiencing the same challenges that she overcame herself. We are thrilled to reconnect with Lily and see her joy in helping others.

We are the only shelter in Garden Grove and one of the only shelters in OC accepting all types of families: large, multi-generation, and teenage boys and fathers. Roughly 50% of our residents are victims of abuse. While shelters have an average 50% success rate, over 90% of our residents attain employment, save the equivalent of 2-months rent, and find permanent housing, and over 90% of our school-aged children improve their academic standing.

Our transitional shelter and supportive services (counseling, case management, career & life skills development, and youth development programs) help residents identify issues that led to homelessness, create plans, and set achievable goals to become independent and self-sufficient. Our homeless prevention services provide resources such as food, transportation, and case management to empower our graduate families and at-risk families with children in the community to remain independent and self-sufficient. We provide our services in three apartment buildings which include 24 apartment units, a meeting/classroom area, a workforce development center, a food pantry, a private counseling room, and a youth development center.

Thomas House’s programs are goal-oriented and life-changing, helping families overcome or avoid situational homelessness by enhancing resiliency and providing ongoing support, and, ultimately, helping them break the cycle of generational poverty.

To hear additional, life-changing stories or to learn more about our history, visit

Impact Statement


In FY2017-18, we empowered 30 families to become independent and self-sufficient via our Transitional Shelter and Support Services.  Over 90% of our shelter graduate families attained full-time employment, saved the equivalent of 2-months rent, and obtained permanent housing, and over 90% of our school-aged children improved their academic standing.

In fiscal year 2018-19, we will increase our capacity and expand our scope of services to better meet the growing needs of homeless and at-risk families in our community, including:

(1) In July 2018, we are purchasing an additional 8-unit apartment building bringing our total number of apartments to 24. The new building will provide additional transitional shelter capacity and/or extended stays for families who have more significant obstacles to overcome.

(2) Expand our Transitional Shelter and Supportive Services to grow from empowering 30-35 to 40-45 homeless families with children per year;

(3) Expand our Homeless Prevention Services to help 25 graduate and an additional 50 community families who are at-risk of becoming homeless;

(4) Add a Career Developer position and additional interns to help adults attain increased employment opportunities and youth to learn and prepare for education and career paths;

(5) Add Youth Mentoring and Youth Sports and Enrichment Programs to further help our youth overcome the cycle of poverty and prepare for a successful future; and

(6) Improve of our impact evaluation methods and outcomes.

Needs Statement

You can empower homeless and at-risk families with children to become independent and self-sufficient through:

(1) Financial contributions for: Operating Support; Programs and Services; and/or Capital and building maintenance and repair expenses.

(2) In-kind donations such as food, supplies, clothing, furniture, backpacks & school supplies, and holiday gifts;

(3) Volunteering to serve on our Board or leadership committees, to help with tutoring, mentoring or youth extracurricular activities, and/or to help repair or improve shelter apartments;

(4) Sponsoring a Thomas House event, including our Autumn Reflections Gala (October, 250 attendees) or our Casino Night (May, 200 attendees).

(5) Hosting an event or fundraising challenge, such as Celebrate4ThomasHouse (turn a special event into a Thomas House fundraiser) or Corporate Challenge (encourage employees, departments & your company to support Thomas House).

Your support and your connections to like-minded community members are vital in helping us successfully empower additional at-risk and homeless families with children to become independent and self-sufficient, and to ultimately break the cycle of generational poverty.

CEO Statement

Board Chair Statement


Other Ways to Donate/Volunteer

Help homeless families with children become independent and self-sufficient by: (1) donating funds through our website or by mail; (2) contributing to our quarterly “drives” for non-perishable food, household items, school supplies, and holiday gifts; or (3) volunteering through a wide range of volunteer opportunities listed on our website.

Geographic Area Served

Central Orange County
West Orange County
South Orange County
North Orange County

Thomas House Family Shelter is located in the low-income Buena Clinton neighborhood of Garden Grove (near Westminster Avenue and Harbor Blvd). We are the only shelter in Garden Grove. We provide shelter and supportive services to at-risk and homeless families with children across Orange County, as well as from Los Angeles, Riverside, San Bernardino, and San Diego Counties.

Organization Categories

  1. Housing, Shelter - Homeless Shelters
  2. Human Services - Homeless Services/Centers
  3. Youth Development - Youth Development Programs



Homeless Prevention Services

Help 25 Thomas House graduate families and 50 community families who are at-risk of becoming homeless annually to remain independent and self-sufficient by providing resources for move-in/out expenses, help setting up permanent housing (furniture, supplies), and access to our groceries and supplies from our on-site pantry, case management for career development, budgeting assistance, and links to community resources; weekly life skills and parenting classes; transportation vouchers; and youth development services.
Budget  173,870
Category  Human Services, General/Other Services for Specific Populations
Population Served At-Risk Populations Families
Program Short-Term Success 

80% of families who successfully graduate from Thomas House will retain permanent housing for one year after program completion, and

80% of at-risk, low-income families served in the community (who are at-risk of homelessness) will identify and/or retain permanent housing for at least one year.

Program Long-Term Success  To keep at-risk families with children in permanent safe and stable housing.
Program Success Monitored By  Case management records.
Examples of Program Success 

Already blessed with four children, Francisco and Maricela were shocked to discover that another baby was on the way. The pregnancy was high risk, forcing Maricela to quit her job, and the added expenses burdened this hard-working family.

Still, they were determined to keep their apartment. That changed when Francisco lost his wallet, which contained his rent and car payments, along with his entire earnings for the month. Unable to cover rent, the family of seven was evicted. 

During their time at Thomas House, this upbeat and friendly family shared immense gratitude for the opportunity to rebuild their lives. Today, with your support, both parents are working again and have moved into their own apartment.
Thomas House continues to offer them supportive services such as supplemental food, and Maricela and Francisco attend parenting classes while the children are tutored by volunteers

Transitional Shelter & Supportive Services

Help 40-45 homeless families with children annually to remain together and become independent and self-sufficient thru transitional, rent-free shelter in 24 safe apartments (typically 9-12 month stay) with food, supplies, and a full range of supportive services including case management, counseling, budgeting, life skills and parenting classes, career development, resources, youth development programs, and a graduate extension program. Over 80% of our residents attain employment, save the equivalent of two months' rent, and find permanent housing, and over 80% of our school-age children improve their academic standing.
Budget  405,695
Category  Human Services, General/Other Services for the Homeless
Population Served Homeless Families Adults
Program Short-Term Success 

We will empower an additional 40-45 homeless families with children (roughly 180 individuals) annually to reach the following results:

90% of adults will attain an increased level of employment.
90% of families will save the equivalent of 2 months’ rent/mortgage.
90% of families will obtain permanent housing, and
90% of school-aged children will improve their academic standing.

Program Long-Term Success 
  • Parents will be able to find and maintain long-term, full-time employment
  • Parents will be able to maintain permanent housing after leaving Thomas House
Program Success Monitored By  We measure the success of our programs using case management records, exit interviews, and annual case management meetings with program graduates.
Examples of Program Success 
Over the past three years, over 90% of our families, like Julio and Rosa, attained increased employment, saved the equivalent of 2-months' rent, and attained permanent housing, and over 90% of our school-aged children improved their academic standing.

Even working two jobs, Julio and Rosa became over-extended with their apartment rent and bills to raise their four children. When they could no longer afford rent, they lived and slept in their car. They were not sure where to turn so when they asked for help, they felt that all of the doors were closed. The children had difficulty taking naps, sleeping at night, and concentrating in school. When they were directed to Thomas House, they were in tears to learn that they now had an apartment, food, and the opportunity to start their lives again. They are so thankful for this opportunity to be together, for their kids to receive support in school, and to be able to save and find a place to raise their family.


Youth Development Program

Help 195 school-aged youth annually who have experienced homelessness, 50% of whom are victims of domestic violence, to heal, succeed in school, improve nutrition and increase physical activity, build self-esteem, remain drug free, and plan their future through stable housing and a full range of supportive services including: counseling, homework club, tutoring, mentoring, sports and enrichment programming, summer academic enrichment, workshops, teen club, and holiday and birthday celebrations.

Budget  70,000
Category  Youth Development, General/Other Youth Development, General/Other
Population Served Homeless K-12 (5-19 years) Children and Youth (0 - 19 years)
Program Short-Term Success 

90% of youth will improve their rate of assignment completion as recorded by tutors and teachers

90% of youth will improve their understanding of basic life-skills through individual and group therapy sessions as measured by pre/post evaluations.

90% of youth will show academic improvement as measured by grades in each academic area, and
Program Long-Term Success  Children in the program will graduate from high school, will have a better understanding of options for their future, and be inspired to attend college. Non-academic activities will instill creativity and a desire to maintain good health and an active lifestyle. The program will keep kids and teens away from drug, alcohol, gangs, and other dangerous lifestyles which often plague unsupported homeless children going though trauma.
Program Success Monitored By  Program success is monitored by the Youth Development Coordinator. The coordinator is responsible for communicating with the children's teachers, gathering data concerning grades and behavior. The coordinator works alongside the parents, Case Managers, and teachers to ensure academic and behavioral success. 
Examples of Program Success 
Nearly every child who goes through the Youth Development Program shows improvement in both their grades and behavior, including Sandra.
As far back as Sandra could remember, there was always fighting in her home. Eventually, one of the fights got so bad that her older sister called the police and they took her father away. Because her mother was afraid to see him again, they had to leave the house and, fortunately, were directed to Thomas House. For Sandra and her sister, Thomas House was like paradise. They had never had so much food, their own beds, and peacefulness. Initially, Sandra was struggling in school. She attended Thomas House’s after-school program with tutoring and computer resources, and not only earned the grades to graduate from high school, but was accepted at University of California, Berkeley. “Thomas House stepped in and made high school graduation special and going off to college a reality. I feel so blessed to be where I am. I could not have done it without Thomas House,” Sandra beams with well-earned confidence. 

Career Development Services

Help 120 at-risk or homeless adults with children annually to obtain employment and increase their earning capacity to ensure their family’s long-term independence and self-sufficiency. Our experienced Career Development Coordinator: maintains relationships with employers and education/training providers to identify opportunities and help place residents; works closely with residents to assess their education and work experience/interests, identify matching job opportunities, update resumes and support materials, and develop and monitor progress of education and/or job development goals and plan.

Budget  60,000
Category  Employment, General/Other Job Search & Placement
Population Served Homeless Adults Adolescents Only (13-19 years)
Program Short-Term Success 
Within first 30 days at the shelter, 90% of new residents will attain employment, and
At the end of year one, 90% of adults participating in the workforce development program will increase their income capacity.
Program Long-Term Success  Adults will attain a living wage to support themselves and their family.  Interested adults will develop and implement a long term plan to improve their employment opportunities via education, vocational, or other training. 
Program Success Monitored By  Our Career Development Coordinator monitors the program success by meeting with adults weekly when they are looking for work when they are developing long term plans to improve their employment status.
Examples of Program Success 
All of our adult residents in our transitional shelter are required to work full-time.  Over 90% of our adult residents attain employment, including Ann.

A single mother who came to us from a domestic violence shelter, Ann and her family escaped and fled their home because the father had repeatedly tortured her in the presence of their children. She is permanently scarred as a result of this abuse. Thankfully, with the support of concerned community members like you, Thomas House has been able to provide them a new beginning. Today, Ann owns an independent home-cleaning business, and is beginning to rebuild her life. Meanwhile, her children are thriving both socially and academically. In the words of her teenage son, "This place is awesome!"



CEO/Executive Director Ms. Natalie Julien MSW/MPA
CEO Term Start Apr 2015
CEO Email [email protected]
CEO Experience Natalie Julien, MSW/MPA, has worked in the nonprofit sector for over 17 years and has extensive experience in both program management and fund development. Her program experience spans ten years in positions ranging from case manager and social worker to regional program director with organizations serving children and families in crisis, foster care, and disease treatment and prevention.

In the five years prior to joining Thomas House, Natalie served in management and fundraising positions with St. Barnabas Senior Services, and the American Red Cross. Natalie graduated with her B.S. in Social Science from Cal Poly, San Luis Obispo, and received her Master's in Social Work and Public Administration from the University of Southern California.

Former CEOs and Terms

Name Start End
Ms. Cyndee Albertson -- 2015
Sister Kathy Stein 1992 2010

Senior Staff

Name Title Experience/Biography
Natalie Julien Director of Development --
Nancy Linares Program Manager --
Ria Martinson Development Manager --
Ryan McCutchan Operations Manager --


Award Awarding Organization Year
-- -- --


Affiliation Year
-- --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --


With over 30 years as the only shelter in Garden Grove, we have established relationships and collaborations with numerous public and nonprofit organizations throughout the community. We work closely with the City of Garden Grove and are a member of the Garden Grove FOCUS and the Buena Clinton Neighborhood Collaboratives. We participate in The Commission to End Homelessness, the Homeless Providers Forum, the OC Continuum of Care, the Buena Clinton Neighborhood Advisory Committee, and other City and County sponsored meetings. We also collaborate with OC Partnership/211OC, Pathways of Hope, the Garden Grove Police Department, Clinton Kids Club, Boys and Girls Clubs of Garden Grove, Legal Aid Society of OC, Santa Ana College, Cal State Fullerton, Cal State Long Beach, University of Phoenix, UC Irvine, the Institute of Advanced Studies, Turning Point, and Orange County Community Health Center (OCCHC), as well as churches, schools and businesses, among others, to provide childcare, life skills, parenting classes, and tutoring programs for residents. In addition, we work with all local domestic violence shelters, Grandma’s House of Hope, Precious Life Shelter, and Wise Place to coordinate client intake and implement HUD-mandated reforms. Through these collaborative relationships, we received over 18,000 calls last year from individuals and families seeking help

Staff Information

Number of Full Time Staff 7
Number of Part Time Staff 2
Number of Volunteers 175
Number of Contract Staff 2
Staff Retention Rate % --
Staff Professional Development Yes

Staff Demographics

Ethnicity African American/Black: --
Asian American/Pacific Islander: 1
Caucasian: 2
Hispanic/Latino: 5
Native American/American Indian: --
Other: --
Other (if specified): --
Gender Female: 8
Male: 1
Not Specified --

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? Under Development
Years Strategic Plan Considers 3
Management Succession Plan Yes
Organization Policies And Procedures Yes
Business Continuity of Operations Plan Yes

Risk Management Provisions

Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes

Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually

Government Licenses


CEO Comments

Our dedicated 9-person staff, 10-member Council of Trustees, 15-member Board of Directors, 8-10 interns, and over 175 volunteers would be honored to partner with you to ensure at-risk and homeless families with children in our community have the opportunity to become independent and self-sufficient. Partnership opportunities include a wide-range of volunteer opportunities, in-kind or monetary donations, event sponsorships, and naming opportunities.

For additional stories which exemplify how your support will positively empower homeless and at-risk families with children to become independent and self-sufficient, go to:

Christina’s Story:

Sandra’s Story:

Julio and Rosa’s Story:

Thomas House History:

If you have any questions or would like a site tour, please contact Natalie Julien, MSW/MPA, Executive Director, at 714-554-0357, ext. 102 or [email protected] We look forward to partnering with you to prevent and end homelessness and generational poverty.

Foundation Comments



Board Chair Ms. Mary Van Dorn
Board Chair Company Affiliation Kinecta Federal Credit Union
Board Chair Term 2014 -
Board Co-Chair Denyse Jennings
Board Co-Chair Company Affiliation --
Board Co-Chair Term 2013 - 2017

Board Members

Name Company Affiliations Status
Mr. David Ascher Entrepreneur Voting
Mr. James Bobbett Reliance Real Estate Services Voting
Mr. Nicholas Celotto CPA Deloitte & Touche, LLP Voting
Mr. Jim Chahine CPA Integral Communities Voting
Mr. Kris De La Pena CFP Ameriprise Financial Voting
Ms. Megan Garibaldi Esquire Rutan & Tucker LLP Voting
Ms. Chelsea Hilbert Licensed Clinical Social Worker Voting
Ms. Lisa LaCorte Synchrony Financial Voting
Ms. Veronica Loera LCSW LifeStyles Counseling & Consulting Inc. Voting
Mr. Brad Martinson Esquire Rutan & Tucker LLP Voting
Sister Louise Ann Micek CSJ Sisters of St. Joseph of Orange Voting
Ms. Lynn Nguyen Pacific Premier Bank Voting
Mr. Ben Strom PIMCO Voting
Mr. Kody Suryan CPA Integral Communities Voting
Ms. Mary Van Dorn Kinecta Federal Credit Union Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Additional Board Members and Affiliations

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 1
Caucasian: 12
Hispanic/Latino: 2
Native American/American Indian: 0
Other: --
Other (if specified): 0
Gender Female: 7
Male: 8
Not Specified 0

Board Information

Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 90%
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Board Orientation Yes

CEO Comments


Foundation Comments


Standing Committees

  • Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
  • Executive
  • Finance
  • Marketing
  • Operations


Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Fiscal Year July 01, 2018 to June 30, 2019
Projected Revenue $1,335,000.00
Projected Expenses $964,745.00
Form 990s

2017 990

2016 990

2015 Form 990

2014 990

2013 Form 990

2012 Form 990

Audit Documents

2017 Thomas House Audited Financials

2016 Audit

2015 Thomas House Audited Financials

2014 Thomas House Audit

2013 2012-2013 Audit signed

IRS Letter of Exemption

IRS Letter of Determination

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2017 2016 2015
Total Revenue $875,602 $659,849 $618,426
Total Expenses $812,100 $831,523 $865,536

Prior Three Years Revenue Sources

Revenue By Revenue Source
Fiscal Year 2017 2016 2015
Foundation and
Corporation Contributions
$535,348 $393,892 $405,958
Government Contributions $42,000 $95,792 $103,717
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified $42,000 $95,792 $103,717
Individual Contributions -- -- --
Indirect Public Support -- $0 $0
Earned Revenue $12,921 $5,493 $3,797
Investment Income, Net of Losses $12 $21 $136
Membership Dues -- $0 $0
Special Events $252,106 $164,651 $104,818
Revenue In-Kind $33,215 $40,584 $64,027
Other -- $0 $0

Prior Three Years Expense Allocations

Expense By Type
Fiscal Year 2017 2016 2015
Program Expense $635,119 $654,295 $689,776
Administration Expense $94,931 $90,450 $102,078
Fundraising Expense $82,050 $86,778 $73,682
Payments to Affiliates -- $0 $0
Total Revenue/Total Expenses 1.08 0.79 0.71
Program Expense/Total Expenses 78% 79% 80%
Fundraising Expense/Contributed Revenue 10% 13% 12%

Prior Three Years Assets and Liabilities

Assets and Liabilities
Fiscal Year 2017 2016 2015
Total Assets $1,618,846 $1,503,059 $1,636,279
Current Assets $270,250 $122,581 $208,264
Long-Term Liabilities $1,656,720 $1,597,986 $1,567,092
Current Liabilities $18,326 $24,775 $17,215
Total Net Assets $-56,200 $-119,702 $51,972

Short Term Solvency

Fiscal Year 2017 2016 2015
Current Ratio: Current Assets/Current Liabilities 14.75 4.95 12.10

Long Term Solvency

Fiscal Year 2017 2016 2015
Long-term Liabilities/Total Assets 102% 106% 96%
Endowment Value --
Spending Policy --
Percentage(If selected) --
Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates June - June
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? Yes

CEO Comments

Foundation Comments

Summary financial data is per the form 990s and consultation with the organization. Foundation/corporate and individual contributions are combined under Foundation and Corporation Contributions. 


Other Documents

No Other Documents currently available.