Share |

Furnishing Hope, Inc.

 2109 South Wright Street, Unit F
 Santa Ana, CA 92705
[P] (949) 630-8240
[F] --
[email protected]
Beth Phillips
 Printable 1 Page Summary
 Printable Profile
Organization DBA FH Home
Former Names --
Organization received a competitive grant from the community foundation in the past five years Yes
Employer Identification Number 20-0049351 00000


Mission StatementMORE »

Furnishing Hope’s mission is to facilitate healing, reduce stress, encourage the overall feeling of security for our wounded heroes and families in crisis as they transition into their new homes.  We accomplish this by providing the furnishings and supplies needed to create a nurturing home.

Mission Statement

Furnishing Hope’s mission is to facilitate healing, reduce stress, encourage the overall feeling of security for our wounded heroes and families in crisis as they transition into their new homes.  We accomplish this by providing the furnishings and supplies needed to create a nurturing home.

FinancialsMORE »

Fiscal Year 2017
Projected Expenses $500,000.00
Projected Revenue $600,000.00

ProgramsMORE »

  • Furnishing Hope for Women with Children and Emancipated Youths
  • Furnishing Hope for Wounded Heroes
  • Furnishing Hope - Home in A Box

Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Mission Statement

Furnishing Hope’s mission is to facilitate healing, reduce stress, encourage the overall feeling of security for our wounded heroes and families in crisis as they transition into their new homes.  We accomplish this by providing the furnishings and supplies needed to create a nurturing home.

Background Statement

In 2010, after furnishing 27 homes in San Juan Capistrano, a project focused housing for our wounded heroes. It was discovered that when the heroes left the hospital they often had no family to help. They received the keys to an empty house with nothing but an air mattress.  Furnishing Hope was able to meet them at the door and furnish the home before they moved in. 

In 2016 Furnishing Hope, in partnership with a major manufacturer and on line retailer, began to furnish homes for women with children and emancipated youths as they transitioned from homeless shelters.  We saw the tremendous courage it took to overcome homelessness caused by domestic violence, human trafficking, substance abuse or mental illness.

Furnishing Hope aims to take away the burden and suffering of families in transition by transforming empty spaces into peaceful and comfortable homes.

Impact Statement

Furnished 528 homes and provided 1,193 beds to date.

  • Furnished 358 homes for our wounded heroes from January 2011 to June 2018. Forty-eight of these homes were shipped nationwide as part of our “Home In a Box” program.
  • Furnished 63 homes for victims of domestic violence and human trafficking.
  • Furnished and decorated 60 homes built by Habitat for Humanity.  Eleven homes in the San Juan Capistrano project for military families.
  • Furnished 36 apartments for Orangewood Foundation's Rising Tide Community.
  • Provided complete home furnishings for three low income families who lost their homes to fire for the American Red Cross.
  • Furnished three homes and one 22-bed facility for Veterans First, sheltering 60 homeless, disabled veterans in Anaheim and Garden Grove.
  • Furnished Pathways of Hope transitional housing 8 unit complexes in Fullerton for families and individuals facing homelessness.
Furnished Bridge Housing’s Madera Vista Phase II low-income and senior living apartment community in Temecula.
Furnished “Task Force Grizzly” the NCO on Camp Pendleton with the Dana Point 5th Marine Support Group
Projects to be completed before the end of 2018:
  • Furnish 60 homes for our wounded heroes in 2018
  • Furnish 100 homes for Victims of Domestic Violence and Human Trafficking

Needs Statement

1.  Secure $300,000 in funding to best support our mission.
2.  A minimum or 3 new donors.
3.  A minimum or 3 new grants to be fulfilled.

Donated Items:
1.  Cleaning buckets, hygiene baskets (Each one of these items costs about $10.00.)
2.  Cleaning tools; mops, brooms, dustpans and swifter with refills!
3.  Décor for children’s rooms. Themed coverlets, lamps, sheets, pillows and accessories.
4.  A toy drive that might include older children too.
5.  Vaccuums Cleaner Supplier or distributor to donate new vacuums.

CEO Statement


We not only provide furnishings to our families in crisis, we are giving a gift that they will feel daily and an experience that will last a lifetime.  Many families have never had a fully furnished home.  As one warrior said when he walked into his new room, "I thought you were going to give me old used furniture, I never thought I would have a brand new room."  Another family stated, "It would have taken us over 5 years to save the money for this new furniture we received overnight from Furnishing Hope."  We communicate with our families, we connect with them, we share their stories.  They are now a part of our story.



Board Chair Statement

It's incredible to witness the difference Furnishing Hope makes in the lives of our wounded warriors, women with children and emancipated youths.  My favorite part is participating in the installations.  To see the transformation as the team turns an empty space into a nurturing beautiful home is fascinating.  The joy on these heroes and  families faces as they walk into their furnished home is unforgettable.  I am so blessed to be working with Furnishing Hope.


Other Ways to Donate/Volunteer

With Furnishing Hope you have the opportunity to give directly to a wounded hero. Your gift gives them the furniture and supplies needed make a house a home. $10.00 Pillow, $35.00 Sheets, $50.00 Lamp, $100.00 Child's Mattress, $150.00 Sheets, pillows, blanket & comforter, $300.00 Queen mattress set / kitchen set-up, $500.00 Sofa / dining table & chairs, $700.00 Bedroom Suite. Visit our website at You can sign up to volunteer by completing the form, “Volunteering with Furnishing Hope”. On the website you can also donate funds through PayPal. Our mailing address is 3857 Birch Street #503, Newport Beach, CA 92660. If you have new furniture and supplies you would like to donate please send a picture of the items to [email protected] We will contact you directly.

Geographic Area Served

South Orange County
North Orange County
Central Orange County
West Orange County

Furnishing Hope for Wounded Heroes Program recipients must be wounded, ill or injured service member / veteran, post 911, Operation Enduring Freedom and/or Operation Iraqi Freedom. Gold Star mothers and wives also qualify.
No referral within California and Arizona goes unanswered. Our volunteers will travel up to 2.5 hours radius from Santa Ana to help a wounded hero. Outside this area furniture and supplies are shipped through our Home In A Box program.

Organization Categories

  1. Public & Societal Benefit - Military/Veterans' Organizations
  2. Public & Societal Benefit - Military/Veterans' Organizations
  3. Human Services - Family Services



Furnishing Hope for Women with Children and Emancipated Youths

Homelessness is often caused by domestic violence, human trafficking, substance abuse or mental illness. It takes tremendous courage to overcome homelessness.  Through their struggles some these women have lost custody of their children.  Even though they have completed the requirements of a shelter; have employment, a savings account and any legal issues resolved they must have a physical inspection of their home. They must prove that they can adequately take care of their children. This means that they must have furniture; beds and dressers, table and chairs, sofa and lamps. Without skills many women are working at minimum wage jobs. This makes it almost impossible to purchase the basic essentials their family needs let alone furnishings. Through the efforts of our volunteer staff, including volunteer interior designers, we transform their empty spaces into peaceful, comfortable, homes complete with new furniture, mattresses, bedding, and kitchenware.
Budget  $500,000
Category  Human Services, General/Other Human Services, General/Other
Population Served Families Victims
Program Short-Term Success  Testimonial: I am still speechless. After 9 years of hotels and renting rooms not only have we been blessed with a house but Furnishing Hope came in and gave us a home. As a survivor of human trafficking Furnishing Hope has given me comfort and security for me and my children. I can’t thank you enough for the beautiful home you provided from your hearts for me and my children. They deserve the best of the best and a place to thrive and be secure and you have played a huge role in helping me give that to them. I have a new confidence that helps me strive forward in this new chapter of my life. Thank you!
Program Long-Term Success      TBD
Program Success Monitored By     TBD
Examples of Program Success       

Furnishing Hope for Wounded Heroes

Although our wounded heroes have roofs over their heads, their houses are empty. A double amputee should not have to sleep on the floor. Heroes suffering from PTSD and depression deserve so much more. Through the efforts of our volunteer staff, including volunteer interior designers, we transform their empty spaces into peaceful, comfortable, homes complete with new furniture, mattresses, bedding, and kitchenware. In other words, we prepare the home so that our heroes can feel confident again. So that they can wake up in a bed, have breakfast seated at a table, relax on the sofa and read a book. Just have a normal day, something many of us take for granted. 


Our program requires a referral from a 3rd party. Either the Veterans Administration, military hospital, other non-profit mentor, state or federal advocate identifies the recipient and contacts Furnishing Hope. All applicants must have received or be expected to receive a 30% rating in one or more injuries rated by the Physical Disability Evaluation System. 


With donations from our generous sponsors and donations your financial donations skilled volunteers are able to furnish the homes of our wounded, ill and injured. The entire process takes about 3.5 hours of preparation in the warehouse and 3.5 hours in the home.

Budget  $300,000.00
Category  Public, Society Benefit, General/Other Military & Veteran Affairs
Population Served Military/Veterans People/Families with of People with Disabilities People/Families with of People with Disabilities
Program Short-Term Success 


A short term success is that severely wounded heroes have a comfortable place to start healing. Upon the completion of each home that we know that we are making a difference, one hero at a time. It is seeing the smile on their face, the tears in their eyes, the relief in their body language and knowing they will have a place for their family to thrive.


Program Long-Term Success 

Furnishing Hope’s long term success can be monitored by the referrals we receive from military hospitals, government agencies, partner non-profits and the continued participation of Living Spaces Furniture and the public. As long as we have participants willing to request our services on one hand and supply the product on the other it’s a win – win situation. We generally have a rotation of 5 homes at a time. Five referrals coming in. Five referrals being processed. Five homes being furnished.

Referral Agencies:
Army Wounded Warrior Program at the Veteran Administration
Military Warrior Support Foundation
Walter Reed National Military Medical Center
Naval Medical Center, San Diego
Camp Pendleton Hope and Care Center
Building Homes for Heroes
Homes on the Homefront / Operation Homefront
HomeStrong USA
Program Success Monitored By 

Our program success is monitored by letters like this and the number of warriors returning to help our organization. “Thank you very much for blessing us with furniture this summer. Thanks to you and your team we are able to have a warm winter. It may take some time but we will donate whenever we can, so that you are able to bless other families in need. Thank you for all that you do. You are our angel.” -Sgt. Yi

Examples of Program Success 


One of the success stories is a young couple expecting their first child in July, Michael and April Ortiz, who moved into their home in 2013. Michael served in the Army for 4.5 years and during his deployment in Iraq was injured by an IED attack that left him temporarily paralyzed. His traumatic brain injury and continuing severe PTSD are from previous engagements. When I interviewed him, he talked about the pride he felt when he saw April’s reaction to their new home furnishings. A man, he says, wants to provide for his family and being able to do so gives him a sense of pride. Furnishing Hope opened the door to new life for his family and showed him that there are people out there who care. With additional help from Furnishing Hope and available grant money, Michael was able to obtain wood working tools and equipment. Michael then dropped out of school and within a few months had saved $20,000. He now has a new vocation. He builds a line of custom furniture made from reclaimed wood. You can see his product at


Furnishing Hope - Home in A Box

Furnishing Hope, based in Santa Ana has the capacity to ship out of state through a partnership with a major freight carrier. Referrals are received and processed as a local installation. All items are selected with the guidance of the questionnaire filled out by the veteran. As with our local furniture installations, volunteers select, co-ordinate and pack the furniture, accessories, lighting and supplies from our warehouse for shipment. On the designated shipping day all items are carefully placed in the bulkhead of a trailer headed east.


With the Community Support Form filled out by the warrior, we have been able to find designers and volunteers to help unload, assemble and place the furniture once it arrives. 

Budget  $150,000.00
Category  Human Services, General/Other Human Services, General/Other
Population Served Military/Veterans
Program Short-Term Success 


Program Long-Term Success 

Can't thank you all enough for making this possible for our family ... We are so amazed, shocked how everyone volunteered to make our home our comfort ... Where my husband can finally be home stress free” Jen Lopez, wife of wounded hero Cpl Josh Lopez

Program Success Monitored By 


Examples of Program Success  --


CEO/Executive Director Ms. Beth Phillips
CEO Term Start Oct 2003
CEO Email [email protected]
CEO Experience

In 2004 Beth Phillips, an interior designer with over 32 years of experience in the design field, found a way to give back to the community by founding the non-profit organization, Furnishing Hope, Inc.

Prior to founding Furnishing Hope, Beth provided professional design services for custom high-end residential and commercial clientele throughout Southern California. She provided the interior design services for three Orange County Libraries; the Crown Valley Library, the Rancho Santa Margarita Library and, the Aliso Viejo Library.  Beth’s projects ranged in scope and included the 17,000 square foot corporate headquarters of Merit Property Management, the Ronald McDonald House of Orange, the Ronald McDonald House at Mission Hospital, and Ronald McDonald House of Orange’s waiting rooms at Choc and St. Joseph’s

The main body of Beth’s work consists of architect referrals, client referrals, and repeat clients. Additional projects include: the Villa Monarch, a 14,000 sq. ft. Tuscan home; Golden Eagle, an 11,000 sq. ft. Tuscan home in Shady Canyon; the Humphries residence in Monarch Beach, in which the Asian interiors complement the exterior architecture; Five Oaks, an 11,000 sq. ft. Victorian home in Cowan Heights which has been photographed and published in two issues of Victorian Homes Magazine.

Always on the lookout for new and better ways to improve the design process, Beth earned her California General Building Contractor’s License from the Contractor’s State License Board in 1998

In addition, Beth has been active in continuing education for interior design, and for six years served as a board member of the Advisory Committee for the Saddleback College Interior Design Program. She is a past director for the Orange County Chapter of the International Society of Interior Designers (ISID).

Taking her extensive design background, and focusing her drive to help others, Beth and Furnishing Hope are quickly becoming a go-to source for other community organizations.  With her extensive clientele and outreach programs, Beth has been able to launch Furnishing Hope to the next level, giving her organization the ability to provide more furnishings, accessories, and much-needed home items to people and families in crisis.  In fact, in May of 2017 she opened a "Off Price Store" in Westcliff Plaza, 1100 Irvine Avenue, Newport Beach, CA to better finance her commitment to our wounded warriors and other families in need. 


Through Furnishing Hope, Beth Phillips has helped improve the lives of hundreds of returning military veterans, and other families in crisis.  In addition, she has educated and inspired her community about this issue and provided a direct way for others to help. 


Former CEOs and Terms

Name Start End
-- -- --

Senior Staff

Name Title Experience/Biography
Ms. Robyn Phillips Program Director --


Award Awarding Organization Year
Thank you for your dedication towards the completion of the Bethany House for Mercy House. HomeAid Orange County 2015
Thank you for your generous donation of furniture for the common area lounge, Company A Wounded Warrior Battalion West 2015
Certificate of Appreciation - Joshua Lopez, Corporal, USMC Building Homes For Heroes 2014
Certificate of Appreciation, US Army Wounded Warrior Program (AW2) Department of the Army 2014
Thank you for your dedication in completing Pathways of Hope in Fullerton HomeAid of Orange County 2014
Certificate of Appreciation presented to Beth Phillips for support and assistance to wounded service men and women Freedom Station 2011
Furnishing Hope with sincere thanks and deep appreciation for all your services given to our nations wounded. Wounded Warrior Detachment NMCSD 2011
"Helping Kid Soar" in Conjunction with Orangewood Children's Foundation California Legislative Assembly 2010


Affiliation Year
-- --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --


Furnishing Hope collaborates with and receives referrals from many non-profit and government agencies. Advocates, mentors and hospital staff are working with our heroes daily and know their needs. 

Naval Military Hospital San Diego
Camp Pendleton
Walter Reed Naval Center
Army Wounded Warrior Project at the Veterans Administration

Building Homes For Heroes
Military Warrior Support Foundation
Operation Homefront / Homes on the Homefront
Quality of Life Foundation
Homes for Our Troops
Wounded Warrior Family Services (not a part of Wounded Warrior Project)
Wounded Warrior Project

In the community Furnishing Hope collaborates with other non-profits in need of design and procurement and installation services for their shelters or offices.

HomeAid OC
Pathways of Hope, Fullerton
Bethany House
Mercy House

Staff Information

Number of Full Time Staff 5
Number of Part Time Staff 1
Number of Volunteers 25
Number of Contract Staff 2
Staff Retention Rate % 100%
Staff Professional Development Yes

Staff Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 4
Hispanic/Latino: 1
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 3
Male: 2
Not Specified --

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? No
Years Strategic Plan Considers --
Management Succession Plan Yes
Organization Policies And Procedures Yes
Business Continuity of Operations Plan No

Risk Management Provisions

Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes

Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency No Annually
Senior Management Formal Evaluation and Frequency No N/A
Non Management Formal Evaluation and Frequency Yes Annually

Government Licenses


CEO Comments

The request of furnishings from out of state warriors is growing by the day. This is large in part due to our successful Home in A Box campaign. In order to fulfill these wishes additional funding is required.

Foundation Comments



Board Chair Mr. John Virtue
Board Chair Company Affiliation Virtue Co.
Board Chair Term Jan 1015 - Dec 2018
Board Co-Chair Ms. Joellyn Finn
Board Co-Chair Company Affiliation Retired
Board Co-Chair Term Jan 2004 - Dec 2016

Board Members

Name Company Affiliations Status
Mr. Allen Boerner Granite Investment Group Voting
Mr. Charles Bradley Consumer Portfolio Services Voting
Mrs. Renee Pepys - Lowe RPL and Associates, LLC Voting
Ms. Beth Phillips Interior Designer --
Mrs. Linda Tuddle Retired Voting
Mr. John Virtue Virtur Co. Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Additional Board Members and Affiliations

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 5
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 2
Male: 3
Not Specified 0

Board Information

Board Term Lengths 4
Board Term Limits 0
Board Meeting Attendance % 80%
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 75%
Percentage of In-Kind Contributions 50%
Board Orientation Yes

CEO Comments

Our biggest success is furnishing homes for warriors, our biggest challenge is funding to maximize all the opportunities in front of us.

Foundation Comments


Standing Committees

  • Audit, Compliance and Controls
  • Communications / Promotion / Publicity / Public Relations


Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Fiscal Year Jan 01, 2017 to Dec 31, 2017
Projected Revenue $600,000.00
Projected Expenses $500,000.00
Form 990s

2016 Form 990

2015 Form 990

2014 Form 990

2013 Form 990

2012 Form 990

Audit Documents --
IRS Letter of Exemption

IRS Letter of Determination

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2016 2015 2014
Total Revenue $469,410 $573,986 $686,098
Total Expenses $552,156 $401,407 $484,368

Prior Three Years Revenue Sources

Revenue By Revenue Source
Fiscal Year 2016 2015 2014
Foundation and
Corporation Contributions
$392,537 $512,799 $280,477
Government Contributions $0 $0 $0
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified -- -- --
Individual Contributions -- -- $136,218
Indirect Public Support -- -- --
Earned Revenue $1,631 $61,187 --
Investment Income, Net of Losses -- -- --
Membership Dues -- -- --
Special Events $75,242 -- --
Revenue In-Kind -- -- $269,403
Other -- -- --

Prior Three Years Expense Allocations

Expense By Type
Fiscal Year 2016 2015 2014
Program Expense $483,930 $377,709 $439,048
Administration Expense $43,163 $23,088 $29,449
Fundraising Expense $25,063 $250 $15,871
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 0.85 1.43 1.42
Program Expense/Total Expenses 88% 94% 91%
Fundraising Expense/Contributed Revenue 5% 0% 4%

Prior Three Years Assets and Liabilities

Assets and Liabilities
Fiscal Year 2016 2015 2014
Total Assets $351,182 $434,048 $262,189
Current Assets $339,774 $422,640 $249,581
Long-Term Liabilities -- -- --
Current Liabilities $1,200 $1,080 $1,200
Total Net Assets $352,382 $435,128 $260,989

Short Term Solvency

Fiscal Year 2016 2015 2014
Current Ratio: Current Assets/Current Liabilities 283.15 391.33 207.98

Long Term Solvency

Fiscal Year 2016 2015 2014
Long-term Liabilities/Total Assets 0% 0% 0%
Endowment Value --
Spending Policy Income Only
Percentage(If selected) --
Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? Yes

CEO Comments

I am proud to say we produce a lot with a very tight budget, however knowing the enormous need that will be facing our amazing wounded heroes, we will need to double our budget in order to achieve our goal over the next two years.

Foundation Comments

Summary financial data is per the Form 990s and consultation with the organization. Foundation/corporate and individual contributions are combined under Foundation and Corporation Contributions.


Other Documents

Furnishing Hope Programs (2017)

No Other Documents currently available.